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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
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798 Reviews from our TripAdvisor Community

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There are newer reviews for Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
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Showing 730: English reviews
Davis, California, United States
Reviewed 5 April 2015

Our group of 10 stayed in three suites. There were some very minor issues with water and electrical outlets which the staff corrected. The breakfast is okay in a fix but you can get better coffee and pastries at Ah Cacao one block away. We were all very satisfied with the cleanliness of the whole hotel. The kitchens in the...

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Helpful?
Thank GVHcc
KarismaHotelsResorts, General Manager at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Thank you for your recent review, we truly value your comments and we would like you to know that we have already made various improvements to our breakfast offerings. At the Allure Agave Acanto the safety and wellbeing of our guests is very important to us and Playa del Carmen is a very safe city. Our Hotel is perfect situation...

Mexico City, Mexico
Reviewed 5 April 2015

The hotel rooms are big and clean. I don't know if all rooms are like the one I had, but we stayed at one with full equipped kitchen. The hotel is well located, near the 5th street and 2 blocks from the beach. Value-quality is OK. Staff very friendly. Breakfast is included, but it is a extremely simple breakfast. Pool...

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Helpful?
Thank azazueta
Matthew S, General Manager at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi thank you for the positive remarks. I just want to clarify that we work with several beach clubs that offer our guests access to beds, chairs food and drinks. They are all beginning just 1 block away from the hotel. Most hotels in Playa del Carmen are not beach front.

Santa Clara, California, Usa
Reviewed 4 April 2015

My girlfriend and I stayed with friends for three nights in one of the three-BR suites. The generous rooms are beautifully appointed with a large living room/dining room/kitchen area and three master suites. Everything has a feeling of quality and was hand-selected to enhance the boutique experience. The staff are efficient and friendly and, as this was our second stay,...

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Helpful?
Thank Don G
KarismaHotelsResorts, General Manager at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Thank you for your kind words, we are very happy that you feel you belong , we do consider you as part of our family. we take great pride in our suites and we use only the best quality. It was a pleasure to be your hosts and we look forward to your next visit Hasta Pronto The Allure Agave...

Houston, Texas
Reviewed 2 April 2015

The Acanto is a beautiful hotel. The accommodations are spotless - rooms are well equipped and very comfortable. The stand out feature here is the personalized service. Whether you are corresponding with Matt, the general manager, or the on sight staff, you will receive truly wonderful, caring service. Essentially, the front desk staff person (in our case Italia) doubles as...

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Helpful?
Thank Jaja19314
KarismaHotelsResorts, General Manager at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear JAJA19314 We tend to agree with you , you will not find a place with more personal service!. Thank you for your wonderful review and kind words. We are taken aback by your praise and we would like you to know that your review has been shared with all staff , not only does this give a warm ,...

Barrington, Illinois
Reviewed 1 April 2015

The Acanto is a very nice place that is exceptionally well kept and very pleasant. The rooms were large and everything worked. There is a nice little continental breakfast each day and the atmosphere is very quaint with a little zen thrown in. The burning incense adds a nice touch the warm lighting. The service was excellent and Italia, the...

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Helpful?
Thank Tim K
KarismaHotelsResorts, General Manager at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Dear Tim K It was a great pleasure to host your holidays and we truly appreciate the amazing review of your stay. we are happy to know that you enjoyed the small finishing touches and appreciate our attention to detail. again , thank you for sharing your experiences and we await your next visit to the Allure Agave Acanto Best...

Irvine, California
Reviewed 28 March 2015

My stay at Acanto exceeded every expectations. Italia and her staff are *beyond* helpful. I was very sick during my stay in Mexico and they made me feel very well taken care of, indeed. My favorite part of the vacation was lounging around the hotel, which is absolutely breathtaking. Thank you for sharing your little slice of heaven with me...

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Thank chikitabailar
Miami Beach, Florida
Reviewed 28 March 2015

Great stay in Playa del Carmen I must admit i was reluctant to go to Playa del Carmen. But the moment i entered the quaint town and especially the Acanto Boutique Hotel i felt safe, secure and right at home. The staff was amazing and friendly. The property and rooms were beautiful and quiet. The location was in the center...

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Thank Cindy D
Miami Beach, Florida
Reviewed 28 March 2015

Acanto Hotel “So Enjoyable”! I must say that the Acanto Boutique Hotel was the most peaceful and enjoyable hotels I have ever experienced!!! Having travelled all over the world and through Europe to many boutique Hotels as well as brand name Hotels, the Acanto Hotel was by far the cleanest and most peaceful I have ever experienced. The staff pays...

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1Thank EvansMiami
Dallas, Texas
Reviewed 27 March 2015

The services provided at the Acanto hotel was EXCELLENT!!! The staff especially Italia went above and beyond our expectations. We will definitely come back to your hotel when we vacation in Playa del Carmen again. Thank you to the whole staff for all that they do to make our stay so easy and welcoming. Thank you again!! Kendra

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2Thank Kendra S
Reviewed 26 March 2015

Could not ask for a better experience for our stay in Playa Del Carmen during Spring Break 2015. Italia and Sebastian were awesome hosts and made our three night stay at the Acanto a real joy. Highlights: Excellent restaurant suggestions and a discount card to boot. Great food and a great deal too. Want local food with the locals? Talk...

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Helpful?
Thank Paul J

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Near Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Tripadvisor's Top All Suite Boutique Condo Hotel in Playa del Carmen. The Acanto Hotel and Condominiums has been praised by the Media. This hacienda-style property, one block from the beach and the area's pedestrian-filled la Quinta Avenida is set around a courtyard that's home to a swimming pool w chaise lounges and lanterns. Spanish accents influence the interiors, curved windows frame views of the gardens. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. Acanto also offers Penthouse Condominium style accommodations with roof top areas with BBQs and sweeping views of the Caribbean Sea. Frommer's Travel Guide says" In my view, this property is the most romantic yet family friendly hotel in Playa del Carmen. There is intimacy and flair and a sense of isolation. The accommodations are endowed with color and texture, all encircling a swimming pool and softly lit courtyard that draw a division between this small enclave and the world outside the hotel's door. The Condo style accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great, just around the corner from La Quinta Avenida, on a secluded and quiet side street, surrounded by restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All guests will enjoy our swimming pool & BBQ, marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and so much more. All of our accommodations are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and are a smoke free facility. We look forward to your stay with us in Paradise. The Hotel no longer offers Jacuzzi's on the property ... more   less 

Additional Information about Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

Address: 16 Norte bis | Between 1 & 5 ave, Playa del Carmen 77710, Mexico (Formerly Acanto Boutique Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,245 - ₹ 25,739 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Acanto Boutique Hotel And Condominiums Playa Del Carmen Mexico Riviera Maya
Hotel Acanto Boutique
Hotel Style:
#12 Spa Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#14 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico staff and other travellers.
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Questions? Get answers from Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Penthouse suites have access to their personal roofops with beautiful views of the city and the ocean.”
 of 5 bubbles 336alexandrar, 16 Jan 2017 | Read review
“All rooms stayed in have been quiet. Only one side of the hotel has elevator access to the second and third floors.”
 of 5 bubbles DonaldAlberta, 7 Jan 2017 | Read review
“Room 19 is 2 brm, quiet but NO Elevator to this floor- need a break from stairs take the elevator to roof then take the set of stairs down”
 of 5 bubbles wanderingyeoman, 2 Jan 2017 | Read review
“Roof top Garden with BBQ”
 of 5 bubbles Mbolt66, 26 Dec 2016 | Read review
“If you book a room through one of the hotel sites, contact the hotel directly and ask them if they can make you a better offer.”
 of 5 bubbles GayRin, 29 Nov 2016 | Read review
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