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Acanto Hotel & Condominiums

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Acanto Hotel & Condominiums
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825 Reviews from our TripAdvisor Community

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There are newer reviews for Acanto Hotel & Condominiums
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Showing 755: English reviews
Humble
Reviewed 9 September 2015

Acanto Hotel is in a great location central to everything PDC has to offer....the 3-bedroom suite I stayed in was clean and comfortable for 3-couples everyone had their privacy. Staff was helpful and welcoming I will be returning as soon as possible. Thank You, Conrad Castillo

Review collected in partnership with this hotel
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Helpful?
2Thank Conrad C
AndreeezS, Public Relations Manager at Acanto Hotel & Condominiums, responded to this review

It was a pleasure having you stay at our hotel! We truly enjoy making our guests happy and making them feel like they're at home. Thank you for giving us your positive feedback and hope that you can back soon so you can visit the many places there is to here in playa del carmen. Maybe next time you guys...

Chicago, Illinois
Reviewed 9 September 2015

The last time I stayed at Acanto was this summer at the end of July. The staff was once again welcoming and accommodating. Lots of smiles and hellos. The rooms are so big, but cozy making it feel like a home away from home. I highly recommend this property if you are coming to the Riviera Maya.

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Helpful?
Thank Julius S
AndreeezS, Public Relations Manager at Acanto Hotel & Condominiums, responded to this review

HI! thank you for your positive feedback. We appreciate your comment and are very glad to hear from you. Thank you for he music you left for us it was great, hopefully you can bring something new ext time around as I am sure you will be comig back. Its very easy to keep a nice environment and great attitude...

Los Angeles, California
Reviewed 2 September 2015

This was my frist time in Playa Del Carmen. My stay at The Acanto was amazing. The location is perfect.The hotel is perfert. The staff is so great, friendly ,helpful and always happy, smiling with a desire to fufill your wishes and desires that this hotel should be rated as a 5 STAR property. If you have any plans to...

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Helpful?
Thank Daniel S
AndreeezS, Public Relations Manager at Acanto Hotel & Condominiums, responded to this review

How great to hear from you again!! We appreciate the positive feedback, as you know, it always helps us a lot to know how our guests feel after they leave and see if there is anything we can improve on. We always learn something from each one of our guests, I know that you made an impact on our staff...

Reviewed 1 September 2015

The most notable feature of this hotel was its peaceful atmosphere amidst the constant party. Once you're inside, you will find your respite from your busy day or night. The courtyard is beautifully decorated with a small pool. My suite was very spacious, with a large den and one master bedroom. The shower was tiled and also very spacious. I...

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Helpful?
1Thank kitmreeg r
Queretaro City, Mexico
Reviewed 31 August 2015

I understand that almost all of Acanto villas have kitchen and therefore I think breakfast may not needed, I rented the single room w/o kitchen due the tours (xcaret, xplor) where you need to have it (breakfast) in order to have energy, the first day, juice was awful and it wasn't fresh, fruit was ok(only served pineapple and papaya), the...

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Helpful?
Thank ArturoV1986
Matthew S, Director de Relaciones Públicas at Acanto Hotel & Condominiums, responded to this review

Important information. Thank you very much for leaving us your feedback and letting us know what improvements our hotel needs. I am glad you had the time to explore our beautiful Playa del Carmen and experience the excitement of some of our ecological parks. As for the breakfast part of this feedback, we will be taking the necessary measures to...

Reviewed 31 August 2015

We stayed 5 nights at the Acanto in August 2015 in suite 5 on the second floor with an extra room added to make it a 2 bedroom condo. Excellent: communications before the trip, fresh cool towel on arrival during checking, overall cleanliness, privacy, quiet, AC with controls in all rooms, ceiling fans, full size well equipped kitchen, large fluffy...

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Helpful?
2Thank ko-in-sd
Matthew S, Director de Relaciones Públicas at Acanto Hotel & Condominiums, responded to this review

Thank you! We appreciate your comments and we learn thru this method how to improve our hotel so we can offer the best experience. We are currently working on multiple departments to improve our hotel. We will also be restructuring our discounts with the different restaurants and beach clubs we work with so we can always offer a good service....

Melbourne, Australia
Reviewed 30 August 2015 via mobile

This hotel is well located just off Quinta Avenida. Despite this proximity, the noise from this busy heart of Playa Del Carmen does not permeate the walls and disturb your relaxation. We stayed in suite 21, just up a few steps from the pool. The suite is well appointed and there is a kitchenette if you wished to self-cater for...

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Helpful?
Thank PC20132013
Buda
Reviewed 28 August 2015

Overall, we loved the Acanto. Our penthouse suite was spacious but the AC did not cool enough for our comfort. The hotel itself was immaculately clean and beautiful. We enjoyed the pool and had it all to ourselves one day. The staff were very friendly and quickly became friends. Lester, Norma, and everyone else from the front desk to the...

Review collected in partnership with this hotel
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3Thank Jackie G
New York City, New York
Reviewed 27 August 2015

We loved our stay at Aconto. We stayed in unit 16 and it was very peaceful. Andres and Fabiola at the front desk were so very helpful. He set us up with the concierge who booked a wonderful day trip for us at XCarat. Our sun filled days were spent at filled beautiful Kool Beach (Wibur was amazing), lots of...

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Helpful?
1Thank Joe D
North Canton, Ohio
Reviewed 27 August 2015

I purchased a 4 night stay at the Acanto on Groupon, I had no idea what I was getting into with this purchase it was just the right price and the right time. Prior to travel I was more than pleased with the Purchase and the hospitality of the staff. I was provided with all of the hotel features and...

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Helpful?
1Thank Annabelle W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The only Condo Hotel and Rental Accommodations in Playa del Carmen, Offering fully equipped 1,2 and 3 bedroom rentals. Acanto is one block from the beach and the pedestrian-filled la Quinta Avenida. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. We have a beautiful roof top with BBQ and sweeping views of the Caribbean Sea. All accommodations surround a courtyard and swimming pool. The accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great on a secluded and quiet side street, steps to restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We provide natural soaps and shampoo for all of our guests and are a smoke free facility.. The Hotel no longer offers Jacuzzi's on the property. ... more   less 

Additional Information about Acanto Hotel & Condominiums

Address: 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Condo Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 8,506 - ₹ 22,168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Hotel & Condominiums 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Acanto Boutique Hotel
Hotel Acanto Boutique
Acanto Hotel & Condominiums Riviera Maya/Playa Del Carmen
Hotel Style:
#13 Spa Hotel in Playa del Carmen
#14 Luxury Hotel in Playa del Carmen
#15 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Hotel & Condominiums staff and other travellers.
30 questions
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Ontario, California
Gibsonia, Pennsylvania
Underwood, North Dakota, United States
over a year ago

See all questions (30)

Questions? Get answers from Acanto Hotel & Condominiums staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for something not on the 1st floor?”
X5281GCjenniferr, 12 Apr 2017 | Read review
“Our room was on the second floor, corner room which was very sunny and quiet. I am guessing second floor is quieter than first perhaps.”
Kiki565, 30 Mar 2017 | Read review
“Any room has a little balcony”
477monicag, 29 Mar 2017 | Read review
“Get a 1 bedroom suite or larger.”
him3, 22 Mar 2017 | Read review
“the balconies are small, but ground floor has big patio”
  • view from the entrance of our room and the private patio
  • pano of the living room and kitchen
315sepps, 1 Mar 2017 | Read review
5 of 5