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Acanto Hotel & Condominiums

TravelocityUS$ 134*
View Deal
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 156*
US$ 134*
US$ 156*
US$ 134*
US$ 156*
US$ 134*
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Acanto Hotel & Condominiums
Acanto Hotel & Condominiums
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830 Reviews from our TripAdvisor Community

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Showing 760: English reviews
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Reviewed 5 days ago NEW

My group booked a trip through Expedia for another hotel in Playa Del Carmen. Long story short we were on the phone for 8 hours with their customer service and they were not helpful. All of the other hotels/condos were booked for the week and Acanto saved our trip. Anja, from the front desk, was very helpful and nice and...

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Helpful?
Thank Brenton M
Matthew S, Front Desk at Acanto Hotel & Condominiums, responded to this review

Hi Brenton, Thank you so much for your wonderful review! It´s very important for us to provide our guests with the best service. Hopefully you can come back soon, it was a pleasure having you here.

New Jersey
Reviewed 5 days ago NEWvia mobile

This boutique hotel is in the middle of everything. It is off 5th Ave where a lot of the shops and restaurants are on. This is my first time in Playa del Carmel and I've read reviews about noises. But our stay here is good. We didn't hear any of the loud sounds of the restaurants and bars. The location...

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Helpful?
Thank jackieandjules
Festus, Missouri
Reviewed 2 weeks ago

My husband and I stayed here for 4 nights. I was so impressed with the hotel and everything that they offered. The girls at the front desk were so helpful to answer all my questions (and I had a lot of questions!!). I loved having a kitchen in our place...we went to the Mega and got some groceries for the...

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Helpful?
Thank meggles1284
Edmond, Oklahoma
Reviewed 2 weeks ago

We couldn't have been more pleased with our stay at the Acanto Hotel! Having the spaciousness of a condo with the amenities of a hotel is the best of both worlds. The facility is immaculate and well maintained. Half a block from 5th street and 2 blocks from the beach, it is the perfect location.

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Helpful?
Thank Jack L
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Jack, Thank you so much for your wonderful comments, we are very pleased to know that you enjoyed your stay at Acanto. We hope you can visit us again in the future! Regards.

Reviewed 4 weeks ago via mobile

Recently stayed at this beautiful boutique hotel. I loved every minute of the stay. The hotel is clean and the staff are always friendly. The beds in the room are super comfortable. I love the location of the hotel, right off of 5th ave where all the stores and restaurants are. If your looking for somewhere to stay in playa...

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Helpful?
Thank mkaczowski
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hello, Thank you for your 5 star review! We are glad to know that you enjoyed our facilities and you found our staff very friendly as we work very hard to make all of our guests feel welcome. Hopefully you can come back soon!

Reviewed 4 weeks ago

We have been visiting Playa for years now and the Acanto provides everything you need for a comfortable and memorable stay. All the staff were pleasant and helpful. If you want to be close to 5th Ave. and near the beach try the Acanto you won't be disappointed!

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Helpful?
1Thank Kimberly S
Matthew S, Front Desk at Acanto Hotel & Condominiums, responded to this review

Hi Kimberly, Thank you very much for your review. We are happy that you enjoyed the locations and our beautiful hotel. We hope to have you back soon! Front Desk Acanto

Underwood, North Dakota, United States
Reviewed 4 weeks ago via mobile

Stayed January 30-February 16, had to cut our trip short due to death in the family. This is our go to condo! We love it here. The staff is very attentive. Always a pleasure to work with. We had numerous guests join us through out our stay. Three couples new to the property, they all agreed that they will be...

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Helpful?
Thank Connie P
Matthew S, Front Desk at Acanto Hotel & Condominiums, responded to this review

Thank you for your comment, Connie! It was wonderful having you here again and we hope you come back soon.

Reviewed 12 April 2017

the place is in a nice location (a block from 5th Ave and about 2 blocks from the beach.) The accomodations are nice. The staff is friendly and helpful. I was in the shower and could hear the folks in the other room (it sounded like they were in the room with me).

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Helpful?
Thank Jennifer R
Matthew S, General Manager at Acanto Hotel & Condominiums, responded to this review

Hello we are so sorry for this. As most hotels with connecting rooms sometimes you do hear the guests in the room next door.. This is one of the reasons why we encourage our guests to choose the fully equipped one, two or three bedroom units which are not connected to any other rooms. We also encourage all of our...

Monmouth Junction, New Jersey
Reviewed 11 April 2017 via mobile

Just came back from an amazing vacation in playa del Carmen . Stayed at this fabulous boutique hotel. Just so beautiful, clean , friendly. My husband said the beds were soo comfortable he slept great. Located perfectly in walking distance to everything you would ever want. Thank you to all who made this vacation so memorable. Will definitely go back.

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Helpful?
2Thank dogscatslove
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi! Thank you for your comments! We are really happy that you like our hotel and its location. We hope you can come back soon! Have a great day!

Reviewed 11 April 2017

I stayed at Acanto last week and it was truly an unforgettable time. From the friendly receptionists and staff to the amazing location it is unbeatable. The hotel rooms are very spacious with a full kitchen, living room and the bedrooms are all great in size as well. I slept great every single night while staying here because it is...

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Helpful?
Thank Olivia K
Matthew S, Director General at Acanto Hotel & Condominiums, responded to this review

Hi Olivia, Thank you so much for your 5 star review and your wonderful comments! We are glad to know that you enjoyed your stay with us and you had the chance to extended it! It is a pleasure to help you in anyway we can to make your trip easier and enjoyable. Also, we work very hard to please...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The only Condo Hotel and Rental Accommodations in Playa del Carmen, Offering fully equipped 1,2 and 3 bedroom rentals. Acanto is one block from the beach and the pedestrian-filled la Quinta Avenida. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. We have a beautiful roof top with BBQ and sweeping views of the Caribbean Sea. All accommodations surround a courtyard and swimming pool. The accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great on a secluded and quiet side street, steps to restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We provide natural soaps and shampoo for all of our guests and are a smoke free facility.. The Hotel no longer offers Jacuzzi's on the property. ... more   less 

Additional Information about Acanto Hotel & Condominiums

Address: 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Condo Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 5,689 - ₹ 20,299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Hotel & Condominiums 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Acanto Boutique Hotel
Hotel Acanto Boutique
Acanto Hotel & Condominiums Riviera Maya/Playa Del Carmen
Hotel Style:
#13 Spa Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Hotel & Condominiums staff and other travellers.
32 questions
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Ontario, California
Gibsonia, Pennsylvania
Underwood, North Dakota, United States
over a year ago

See all questions (32)

Questions? Get answers from Acanto Hotel & Condominiums staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Villa 14 and it had a stairway to a private terrace. It was wonderful and had an amazing view from the terrace.”
meggles1284, 16 May 2017 | Read review
“ask for something not on the 1st floor?”
X5281GCjenniferr, 12 Apr 2017 | Read review
“Our room was on the second floor, corner room which was very sunny and quiet. I am guessing second floor is quieter than first perhaps.”
Kiki565, 30 Mar 2017 | Read review
“Any room has a little balcony”
477monicag, 29 Mar 2017 | Read review
“Get a 1 bedroom suite or larger.”
him3, 22 Mar 2017 | Read review
5 of 5
Travelocity
US$ 134* /night
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Hotwire.comUS$ 134
Expedia.comUS$ 134
HotelQuicklyUS$ 156
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*Disclaimer
Prices are for 1 room, 2 adults
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