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Illusion Boutique Hotel by Xperience Hotels

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Traveller (602)
Room & Suite (373)
Pool & Beach (235)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(36 reviews)
“balcony room”(11 reviews)
“perfect location”(40 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (1,688)
There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Traveller rating
471
244
61
32
16
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471
244
61
32
16
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All reviewsrooftop poolbalcony roomperfect locationfourth floorsmall hotelsmall poolhotel is greatrooms are largeair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonavebeachmexico
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431 - 435 of 824 reviews
Reviewed 31 January 2014

Stayed here last week, and am I so glad to take a gamble on this hotel. Why? 1. It's 4 doors away from the beach (3min walk) 2. It's one door away from Quinta Avenida ( corner of Burger King) 3. It's two streets away...More

2  Thank Alipinofw
Reviewed 26 January 2014

This hotel was clean and a wonderful location. The best thing about the hotel is the service. The staff is SO NICE and available 24 hours a day. The breakfast is nice and light. The pool is pretty small, but you'll be so close to...More

1  Thank Ana M
Reviewed 20 January 2014

My friend and I stayed there for 2 weeks now in December 2014. The Hotel is loacated between the mainstreet Calle 5 and the beach. The reception staff was very servicemined, polite and helpfull with everything.. The rooms are clean and good space. The Breakfast...More

1  Thank Nerod
Reviewed 12 January 2014 via mobile

The best thing about this place is the location, close to the beach and fifth ave. But the room reminded me of a motel 6 with its mismatched furniture and hard beds. This place needs renovating. Oh and when we arrived there was something unmentionable...More

2  Thank MiaT
Reviewed 9 January 2014

Hotel was very clean. When it rains the water is directed into the central court and makes a waterfall. The quality is great, and it is in the centre of Playa del Carmen. I would come back if I was looking for the action of...More

1  Thank Nathan G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 61 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 61 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (602)
Room & Suite (373)
Pool & Beach (235)
Dining (92)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
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irelandladyluck
6 March 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
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Google Translation
lambracht
9 February 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
20 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Room Tips
"Rooms with a balcony facing the streets are nice, but due to the marriachi band [playing every night, it can..."
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"5th floor rooms have the best views and are just remodeled."
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"4th floor or rooms on any floor with outside view"
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"Book room with balcony and street view - otherwise you'll have windows exiting on the walking terrace..."
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