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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
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1,369 Reviews from our TripAdvisor Community

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There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Showing 701: English reviews
Iowa City, Iowa
Reviewed 23 December 2011

We stayed here for 9 days and loved it. I have never stayed at a hotel with a staff like this. Every time we were even near an employee, they smiled and said, "hola" as if we were a long time friend of theirs. We never really had a problem but once the bottle of water on our floor was...

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3Thank MAH3488
Mexico, D.F.
Reviewed 1 December 2011

I stayed at this hotel and the service and amenities were incredible!! I definitely love it and wanna go back soon!!

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Thank Manuel M
Salisbury, United Kingdom
Reviewed 17 November 2011

For adults who don't need amenities on site and are happy to venture a few metres for dining and entertainment, this is ideal. The white sandy beach is literally only 50 metres away. Similarly, 5th avenue, the pedestrianised main street in Playa, is 30 metres away. Restaurants, bars, cafes, shops, ATMs, watersports, beach clubs are all within 1 to 10...

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4Thank Jed W
Chicago, Illinois
Reviewed 2 November 2011

Love the location!! If your looking for a decent pool area, don't come here, can't even call this thing a pool. Also the room balconies leave a lot to be desired. Other than that this is a well run hotel: service was great, fully stocked and reasonably priced mini bar, clean, comfortable, and the air works (not so common in...

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2Thank chicagowl
Reviewed 23 October 2011

Ask for rooms at the 4 the floor, where the balcony and little swimming pool is. Location is neer the beach and main street, but not noisy. Good for an average price hotel

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2Thank so2080
Waltham, Massachusetts
Reviewed 9 October 2011

This was our first trip to Playa del Carmen and we couldn't have been more fortunate to stay at the Illusion Hotel. The location was perfect--10 steps from the beach and 1/2 block from the main street (Quinta Ave). The rooms are surprisingly large and spotless. The staff was extremely friendly and helpful. An amazing value for the price!!

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2Thank Kimberly S
Los Angeles, California
Reviewed 12 September 2011

The Illusion is in a great location, smaller than expected, but very quaint. It's very open so if you want complete quiet and privacy, then it may not be for you, but over all- the staff was responsive and accommodating. The main caveat was the shower- it was very difficult to get a decent temp. It was either scolding hot...

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2Thank kelr2000
Monterrey
Reviewed 12 September 2011

Excellent, nice and clean hotel near beach and 5th ave. The hotel staff always helped out with an excellent attitude. The price was very good considering the location between 5th ave and the beach.. it has a small pool up on the roof with a good view of the sea. Ask for Francisco to help you out on anything you...

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1Thank fabian_m
San Diego, California
Reviewed 10 September 2011

We stayed here for our honeymoon. It's not a fancy place but it does have AC and great service. We did not have the breakfast included but the rate was fair. I would suggest getting cheap eats on 10th Ave if you like tacos. Get off 5th to cut food costs in half.

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2Thank Pbergman
Melbourne, Australia
Reviewed 2 September 2011

We had the most wonderful time at illusion boutique hotel. Not only is it a really beautiful hotel the staff are amazing. We had a very stressful arrival due to the new york hurricanes. Vanessa at reservations made it so much easier to reorganise our trip. A special thankyou to Jorges and Raul for such outstanding service. We will be...

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2Thank xxdeshikaxx

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 5,381 - ₹ 15,169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
75 questions
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Portland, Oregon, United States
over a year ago
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Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the fourth floor are by the pool.”
jat0027, 10 Apr 2017 | Read review
“Ask if they have a room with an outward facing window (this will allow more light into the room and give you more privacy).”
605meaganf, 6 Apr 2017 | Read review
“Make sure you face the ocean and NOT the street”
crosvs, 4 Apr 2017 | Read review
“4th or 5th floor the best views”
csentelik, 27 Mar 2017 | Read review
“Request a balcony”
gabrielle082017, 6 Mar 2017 | Read review
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