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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

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Traveller (17251)
Room & Suite (3811)
Pool & Beach (2838)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
Overlooking the palm-lined beaches of the Caribbean Sea, our AAA Four-Diamond Hilton Playa del Carmen, An All Inclusive Resort is an elegant getaway for sophisticated relaxation. Relax in our light and airy all-suite accommodations featuring a private balcony, complimentary WiFi, pillow menu, mini-bar, double jetted tubs and rainfall showers. Choose one of our beachfront or swim-up suites for a large living room, additional amenities and direct access to the water. Discover designer boutiques, handcrafted goods, vibrant bars and entertainment just outside our doors. Within walking distance to the famous Fifth Avenue, our resort puts you in the heart of Playa del Carmen’s trendy attractions. Unwind with a holistic spa experience at SPAzul, including a Temazcal stone steam bath, couples treatments and salon services. Enjoy our Olympic-sized lap pool, tranquil relaxation pool, large fitness center, rooftop tennis court, water activities and more.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
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Location

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18,974Reviews
18,468Photos
2,501Q+A
100Room tips
Traveller rating
  • 15,009
  • 2,567
  • 788
  • 345
  • 270
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Popular mentions
We were there February 9 - 16 2019. It was awesome! The service was by far the best part! Jose Del a Cruz, who served drinks by the pool was the absolute best! Everyone was great and always greeted us with a smile! Food was good, especially at Azianas, Maria Marias, and
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+4
Hotel's Favourite
Hilton Playa is a fabulous hotel right in the heart of the social scene (5th Ave). Great amenities, wonderful staff, regular entertainment. Spacious/comfortable rooms, 5 restaurants, brilliant food, right on the beach. We had a couple of issues when we upgraded to a quiet room
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Response from Lynn D, Gerente at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Responded 1 week ago
Dear RayW712, Thank you very much for your visit to Hilton Playa del Carmen Resort, we really appreciate you have taken the time to share your great review. We would like to mention that our goal is to ensure our guest satisfaction, we apologize if in some way we did not exceed your expectations and we sincerely hope you consider giving us another opportunity to host you at Hilton Playa del Carmen Resort.
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First trip here since 2008. Not much has changed. Still top quality service, drinks, etc. Very accommodating and friendly staff. Some things such as entertainment has improved. We really enjoyed Spice for breakfast, as well as all the other restaurants.
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Review collected in partnership with Hilton Hotels & Resorts
Hilton Playa del Carmen, Mexico is a beautiful resort. The grounds are stunning and very well maintained. Pools are beautiful. Rooms need update, especially bathrooms. Some rooms face busy parking lot and it is very noisy. We were awaken by 5am first morning. We upgraded to a
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+6
I came with my best friend for a much needed 8 day winter-escape. This location was top notch!! Very attentive-stellar staff, huge pool with hot tub and plenty of chairs/cabanas. Entertainment crew was great! I loved my aqua aerobics and beach volleyball offered each day. The
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Towel art every day.
View from room of beach and two volleyball courts on the right.
For our 21st anniversary.
For our 21st anniversary
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Dear kcknute, thank you for contacting us! We would like to inform you that we do not have a shuttle service, we have a private transportation Service that is provided in a Lincoln Navigator max for 5 people and has an extra charge of $109 us one way. Thank you.
0 votes
There is a swim up and guests are lively There is also a quiet pool
1 vote
Hi Brittany H, thank you for contacting us! We do have swim-up suites and unfortunately all of them will be under Renovation starting on may. Thank you.
0 votes
Hi good afternoon, thank you for contacting us. Renos are due to finish until december 2019. Thank you. Best regards
0 votes
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"There is no bad room! Each offering just has different features."
"We had an ocean view room - I don't think you can go wrong with any room."
"We enjoyed our Ocean view rooms that were close to the pools"
"ask for garden view"
"We like garden view rooms"
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PRICE RANGE
US$ 296 - US$ 931 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal playa del carmen hotel playa del carmenroyal hotel playa del carmenroyal porto realroyal playa de carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
513
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