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Maya del Carmen

14 reviews
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Traveller (8)
Room & Suite (10)
Pool & Beach (5)
Overview
  • Excellent14%
  • Very good30%
  • Average14%
  • Poor21%
  • Terrible21%
Travellers talk about
“great location”(2 reviews)
“cereal”(2 reviews)
“wifi”(2 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Concierge
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14)Write a Review
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1 - 5 of 6 reviews
Reviewed 1 week ago via mobile

We came late at night after a long trip with three small children (0,3,6). When we arrive and was going to pay it card was declined. Since we knew that there was nothing wrong with the card and that we had enough credit we asked...More

Thank Beatriz P
Reviewed 1 January 2018

This hotel was in a great location. The staff is friendly and responsive. The room was fine - not luxury, but adequate. Some small things they should change could make guests feel more comfortable: the pillows were the lumpiest I have EVER encountered, no soap...More

Thank Catnipkiss
Response from HotelesMaya, Director de Relaciones Públicas at Maya del CarmenResponded 4 January 2018

Dear Catnipkiss, I appreciate your feedback about our hotel. All your comments are essential to improve our service. I will make sure that your comments are transmitted to our management. Take care!

Reviewed 15 December 2017

This is a Mexican style hotel, so do not expect the Hyatt. I had a family size suite that included a fully equipped kitchen. The place was clean and had a nice little pool. There was even a dining table.

Review collected in partnership with this hotel
Thank DrUidx
Response from HotelesMaya, Director de Relaciones Públicas at Maya del CarmenResponded 16 December 2017

Dear DrUidx, I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care!

Reviewed 13 November 2017 via mobile

I had to spend an extra night at Playa del Carmen and in a quick decison booked this "ok" looking hotel. Breakfast was included and had parking inc as well as internet. Well... the room was spacious but stinked to cigarett, specially bed and pillows..the...More

Thank Taniac00
Reviewed 16 September 2017

We were a bit worried before going and had debated changing hotel due to some of the reviews on here. We are now so glad we didn't! It is true that the bed was quite hard and that breakfast consists only of juice,cereal and toast...More

1  Thank Michelle L
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About
Amenities
Top amenities
Pool
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Concierge
Multilingual Staff
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$ 46 - US$ 112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 46 - US$ 112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (8)
Room & Suite (10)
Pool & Beach (5)
Dining (2)
Questions & Answers
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tomgrant8
1 March 2017|
Answer
Response from Lukesparks | Reviewed this property |
no but there is a gym or the ocean about 3 mins from your door :)
0
Votes
Room Tips
"It is only 1 building, 3 floors. All rooms have a door in the back facing the gated parking lot, and balcony..."
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