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All reviews havana moon beach club vidanta resort central lobby green break blue fish plunge pool del lago nuevo vallarta master room timeshare presentation main pool shuttle service riviera maya timeshare guy time share cirque du soleil show
My husband and I returned to the Grand Bliss in May, five years after staying there for our honeymoon in 2013. As usual, the service was uniformly excellent. There had been many changes since we last visited. Most notably the Grand Bliss buildings were all...More
I won’t reiterate the same comments but once you get a hang of the shuttles and shortcuts, you’ll be fine. The steak is amazing at Quinto. The mosquitos (and ants in some places) are vicious!
This is my second time visiting this property as well...More
These people have tons of hidden fees. Everything was paid online and during checkout there was NO MENTION of these fees. Once you get here they will charge you $30 US per day on top of that. Then they will try to talk you into...More
Response from Vidanta V, Manager at The Grand Bliss at Vidanta Riviera MayaResponded yesterday
Thank you for taking the time to share your experience in our resort.
We regret that your stay was different from what you had expected. Our goal is to make each one of our guests’ vacations relaxing and we look to please them...More
Extremely Classy ... except the $30/adult/day fee ... which is a tool Vidante uses to get you to listen to a time-share sales pitch. The service is incredible, the pools are phenomenal, the rooms are immaculate. But you pay a little extra up-front, with the...More
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Just came back from a 6 day stay at the Grand Bliss Riviera Maya. We did a trade through Interval International for a 2 bedroom. The room was nice and very accommodating. The concierge staff, waiters, tram drivers, pool servers, room service and housekeeping staff...More
Thank Dino L
Response from Vidanta V, Manager at The Grand Bliss at Vidanta Riviera MayaResponded 1 week ago
Dear Dino L:
Thank you for providing your review in our The Grand Bliss. We are delighted to learn you liked our rooms and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever.
Sorry for the delay in responding, I just saw your question today. We stayed in building 4 in May. We have stayed in building 2 a couple of times. The rooms and amenities where exactly the same in both buildings. We are... More
Sorry for the delay in responding, I just saw your question today. We stayed in building 4 in May. We have stayed in building 2 a couple of times. The rooms and amenities where exactly the same in both buildings. We are going back in three weeks.I will look into that. I think they put us in the farthest building last time because we will not go to the "owner updates" . We are not investing any more money so it is a waste of time for us to go to the owner updates. Call it what they want they are trying to separate you from your money. I don't need a 10% discount.