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The Grand Bliss at Vidanta Riviera Maya

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Traveller (563)
Pool & Beach (99)
Room & Suite (85)
Overview
Carretera Federal Cancun Km.48, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
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Reviews (500)
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427 results
Traveller rating
247
128
29
13
10
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LanguageEnglish
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247
128
29
13
10
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All reviews havana moon beach club vidanta resort central lobby green break blue fish plunge pool del lago nuevo vallarta master room timeshare presentation main pool shuttle service riviera maya timeshare guy time share cirque du soleil show
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1 - 5 of 427 reviews
Reviewed yesterday

My husband and I returned to the Grand Bliss in May, five years after staying there for our honeymoon in 2013. As usual, the service was uniformly excellent. There had been many changes since we last visited. Most notably the Grand Bliss buildings were all...More

Thank Danielle G
Reviewed yesterday

I won’t reiterate the same comments but once you get a hang of the shuttles and shortcuts, you’ll be fine. The steak is amazing at Quinto. The mosquitos (and ants in some places) are vicious! This is my second time visiting this property as well...More

Thank Aneesah C
Reviewed 4 days ago via mobile

These people have tons of hidden fees. Everything was paid online and during checkout there was NO MENTION of these fees. Once you get here they will charge you $30 US per day on top of that. Then they will try to talk you into...More

Thank lazarusfunke
Response from Vidanta V, Manager at The Grand Bliss at Vidanta Riviera MayaResponded yesterday

Dear lazarusfunke: Thank you for taking the time to share your experience in our resort. We regret that your stay was different from what you had expected. Our goal is to make each one of our guests’ vacations relaxing and we look to please them...More

Reviewed 1 week ago

Extremely Classy ... except the $30/adult/day fee ... which is a tool Vidante uses to get you to listen to a time-share sales pitch. The service is incredible, the pools are phenomenal, the rooms are immaculate. But you pay a little extra up-front, with the...More

Review collected in partnership with RCI
Thank jstaley2018
Reviewed 2 weeks ago via mobile

Just came back from a 6 day stay at the Grand Bliss Riviera Maya. We did a trade through Interval International for a 2 bedroom. The room was nice and very accommodating. The concierge staff, waiters, tram drivers, pool servers, room service and housekeeping staff...More

Thank Dino L
Response from Vidanta V, Manager at The Grand Bliss at Vidanta Riviera MayaResponded 1 week ago

Dear Dino L: Thank you for providing your review in our The Grand Bliss. We are delighted to learn you liked our rooms and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. However,...More

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About
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
191
Also Known As
The Grand Bliss At Vidanta Riviera Maya Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
191
Also Known As
The Grand Bliss At Vidanta Riviera Maya Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (563)
Pool & Beach (99)
Room & Suite (85)
Dining (21)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
nicolebennett24
19 September 2018|
Answer
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446.
0
Votes
Google Translation
ballatinjim
2 September 2018|
Answer
Response from Gabe D | Reviewed this property |
Sorry for the delay in responding, I just saw your question today. We stayed in building 4 in May. We have stayed in building 2 a couple of times. The rooms and amenities where exactly the same in both buildings. We are... More
0
Votes
5280MtnTraveler
31 August 2018|
AnswerShow all 2 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Room Tips
"Ask to be in building 1 or 2 to be closer to the shuttle."
DanielleMN
yesterday
Read review
"The room was above and beyond our expectations!!"
garyjean90
2 weeks ago
Read review
"Room service was excellent"
Sightseer640460
2 weeks ago
Read review
"Buy some water to have in your fridge."
bchristopher78
4 weeks ago
Read review
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