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Eurostars Hacienda Vista Real

Villas Pakal Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Playa del Carmen 77710, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • San Miguel
    0.9 km
  • 3 star hotel
  • Pool
Reviewed yesterday
In a quiet, gated community adjoining a golf course; a bit dated but decent sized rooms and a nice team
The Eurostars Hacienda is incredibly difficult to find if you... more
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599 Reviews from our TripAdvisor Community

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Showing 281: English reviews
London, United Kingdom
Reviewed yesterday NEW

The Eurostars Hacienda is incredibly difficult to find if you are in a rental-car, as opposed to using a taxi service. There are very few/no signs or roadside directions to the property, apparently due to the hotel not being allowed them, by the Playacar gated community. But basically, from the main Cancun to Tulum Road, you need to turn off...

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Helpful?
Thank Airlineconsultant
Stockton Heath, United Kingdom
Reviewed yesterday NEWvia mobile

Quiet and peaceful. Great rooms we had room 102 a suite it's huge! Breakfast buffet great, pool cold and clean. Staff very friendly would recommend in a heartbeat ❤️️. The only negative is the sun loungers.. they a bit old and uncomfortable 😣

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Thank heaths266
Reviewed 2 weeks ago via mobile

The hotel itself is beautiful, it is located inside playacar which is a really safe zone it is so safe I felt a little trapped behind 2 gates, it made it very hard +expensive to access public transportation just to get from our hotel to the beach it was 150 pesos one way. The staff are great and friendly but...

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Helpful?
Thank Liz D
Chicago, Illinois
Reviewed 3 weeks ago via mobile

We visit this hotel at least twice a year since we are in love with it. The rooms are extremely comfortable, the staff very friendly. The proximity to 5th avenue is about 10 min by walk. The pools are perfect for the family. We truly recommend it to all our friends and family!

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Helpful?
Thank gabytorruco83
Atlanta, Georgia
Reviewed 3 weeks ago

Located at Playa Del Carmen in a private condominum with the impressive Mayakoba golf club at your room patio, private security, excellent spa and kind staff. About 50 minutes drive from Cancun International Airport, this Mexican hacienda style resort offers an exquisite architecture and decoration characteristic of Yucatan Mexico and is surrounded by tropical gardens and small lakes. With 77...

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1Thank Eupms
Granada, Spain
Reviewed 11 December 2016 via mobile

Stayed in this hotel for a week. It's very nice but as it's just been taken over it does need some repair work done on some of the rooms. We were first put into a small room with no view and no internet so we asked if there was any chance of a different room. The staff were really helpful...

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Helpful?
Thank pip502
Belgrade, Serbia
Reviewed 2 December 2016 via mobile

This is a nice property that was probably initally envisioned as some sort of a country club. Now, it's a bit run down but still nice. It's quite big and nicely situated. The thing I liked the most is that there are a lot of tiny animals living on the property such as coatis, agoutis, birds, turtles,...It's really like some...

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Thank Lis1012
Reviewed 24 November 2016 via mobile

The hotel is inside playacar which is a very well secure complex. 2 lots of security check points to through. It's a Nice place, decent pool with bat next to the pool. Only open currently 12-3. Had some trouble caused by booking.com and the description of room was not obvious. But the staff went to the next level to sort...

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Thank Stuart T
Reviewed 14 September 2016 via mobile

Hotel was very traditional Mexico feel it was clean an comfortable. Breackfast was free an nice an staff very helpful about a 20 min walk to the beach along the gold course but an enjoyable walk the area was very safe an not to far away frm the xcaret park enjoyed the stay

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Helpful?
Thank Nerida B
A TripAdvisor Member
Level Contributor
1 review
5 helpful votes
Reviewed 4 July 2016 via mobile

I was extremely disappointed in this hotel. My husband and I have not seen each other in six months. I booked the suite requesting a king bed. When we got to the room there were two matrimonial beds which are like a double bed. I requested a king bed because my husband is a large size man. They could not...

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5Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Indulge yourself in breathtaking villas. Experience a vacation like no other where paradise is not a destination, but your vacation lifestyle. Set a precedent for your vacations with Hacienda Vista Real. It has 73 luxurious villas with an incomparable view of the amazing golf course All villas in this hotel are finely furnished and decorated. Each villa offers a fully equipped kitchen, Jacuzzi, central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. ... more   less 

Additional Information about Eurostars Hacienda Vista Real

Address: Villas Pakal Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 5,323 - ₹ 15,287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eurostars Hacienda Vista Real 3.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Eurostars Hacienda Vista Real Riviera Maya/Playa Del Carmen
Hotel Style:
#59 Spa Hotel in Playa del Carmen
#91 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Eurostars Hacienda Vista Real staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggested rooms kitchen, living room, balcony,overlooking the golf course, ground level. A mosquito-free environment is advised.”
 of 5 bubbles Eupms, 31 Dec 2016 | Read review
“Royal suites are enormous with multiple balconies overlooking the lake and pool.”
 of 5 bubbles 342andyg, 13 Jun 2016 | Read review
“Deluxe studio was spacious, pick room with pool view, or at least a veranda”
 of 5 bubbles marianna812015, 6 Jun 2016 | Read review
“back rooms have lake view”
 of 5 bubbles 449kimberlyp, 18 Feb 2016 | Read review
“I had room 109-1, ground floor, had an adjoining room and could hear the neighbours. Didn't have a balcony or view, it was still nice.”
 of 5 bubbles MissAussieAnne, 26 Jan 2016 | Read review
5 of 5