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Hotel Hacienda del Caribe

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Traveller (233)
Room & Suite (242)
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Overview
  • Excellent29%
  • Very good42%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“small pool”(17 reviews)
“ado bus station”(11 reviews)
“mexican decor”(4 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Hacienda del Caribe
Special Price: 30% off room rate
Offers from Hotel Hacienda del Caribe
Special Price: 30% off room rate
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Reviews (378)
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Traveller rating
51
69
23
15
10
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51
69
23
15
10
Show reviews that mention
All reviewssmall poolado bus stationmexican decornight guardreal caribebudget accommodationworking acno liftbasic hotelhot waterceiling fantwo blockshotel is in a great locationclean roomsferry to cozumellonger staythird floor
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11 - 15 of 168 reviews
Reviewed 12 November 2017 via mobile

This was our first trip out of the United States and the staff of the hotel were very friendly. They we're helpful getting information about things to do and see around the area. They have good prices on ferry tickets and you can purchase many...More

1  Thank Newlyn Z
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 14 November 2017

Hello Newlyn! Thank you so much for your comments, this is your home away from home. Remember to check our social media you can find some disccounts. We look forward to hosting you! Serving you is a privilege!

Reviewed 26 October 2017 via mobile

On our way to elsewhere, so just a quick overnight stay...This place is great! A block from the ADO Turistica station, and just off 5th. All the staff are super friendly and helpful, the bed was comfy, there’s an around-the-clock guard. Older property, in the...More

1  Thank Babs N
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 4 November 2017

Hello Babs! Thank you so much for your comments, this is your home away from home. We look forward to hosting you!

Reviewed 18 October 2017

The decor gave a nice Mexican feel to being in Mexico while still having some modern amenities. The hotel advertises wi-fi only in the common area, but we were able to get reception in our room on the 3rd floor. There is an in-room safe,...More

1  Thank Diane A
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 24 October 2017

Hello Diane! Thank you so much for your comments. We look forward to hosting you! Serving you is a privilege!

Reviewed 3 September 2017

It was a nice surprise for me this hotel. My room was spacious, and the staff at the reception was very friendly. They provided a free car park at a sister hotel, it was also a big help. The breakfast was nice at the hot-dog...More

Thank eur0peankiwi
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 5 September 2017

Hello!! Thank you so much for your comments, we look forward to hosting you!!! Serving you is a privilege!

Reviewed 29 July 2017

We booked here last minute for our last day in PDC. Very close to the tourist ADO bus station. Flat-screen with cable, decent wifi, small pool. This hotel was very popular with families. Very clean, authentic Mexican furniture, close to artisanal souvenirs. Friendly staff, including...More

1  Thank Liz T
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 1 August 2017

Hello! Thank you so much for your comments. We look forward to hosting you ! Serving you is a privilege!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$ 39 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 39 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (233)
Room & Suite (242)
Pool & Beach (42)
Dining (20)
Family and Play Areas (4)
Questions & Answers
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Amanda S
8 April 2018|
Answer
Response from Laura K | Reviewed this property |
From what I saw all the rooms were pretty much the same. Perhaps the difference is the location? There were no rooms on the street and the street outside is walking street only. The noise issue comes from the hotel... More
0
Votes
Laurie E
17 February 2018|
Answer
Response from Laura K | Reviewed this property |
ALOHA....late to the party, but I can answer this. The rooms do have safes. They were broken when we were there but a man came very quickly and fixed them. That being said, the repairman can break into the safe in about... More
0
Votes
Room Tips
"Any room here is a excellent room for the price you pay. You will not be disappointed."
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"Pool is in courtyard, I would recommend a room on second floor due to noise level."
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"second level"
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"we enjoyed the third floor rooms"
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