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25/12/2017 26/12/2017
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    Hotel Hacienda del Caribe

    Calle 2 Norte 141 | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
    011 52 55 4163 7524
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    Lowest prices for your stay
    25/12/2017 26/12/2017
    Lock in the lowest price from our partners
    US$ 118
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    Traveller (219)
    Room & Suite (179)
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    Overview
    • Excellent26%
    • Very good42%
    • Average18%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “small pool” (16 reviews)
    “ado bus station” (11 reviews)
    “mexican decor” (4 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Concierge
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Hacienda del Caribe
    Offers & Announcements: 30% off room rate
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    The Carmen Hotel
    498 reviews
    #6 of 213 hotels in Playa del Carmen
     
    Hotel Casa Tucan
    282 reviews
    #113 of 213 hotels in Playa del Carmen
     
    Popol Vuh
    160 reviews
    #134 of 213 hotels in Playa del Carmen
     
    Mom's Hotel
    43 reviews
    #174 of 213 hotels in Playa del Carmen
     
    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (345)
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    1 - 5 of 161 reviews

    Reviewed 2 weeks ago

    Your reservation with the internet site will be cancelled and not honored. They scam you into a more expensive rate by saying that the internet site (expedia for example) cancelled the reservation.Totally lying to you. Other than that it is a great place. I hate...More

    1  Thank Sapian
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 4 days ago

    Hola Sapien!!! Thank you for your comments, we are not allowed to cancel reservations from expedia, so before you ensure we lied to you, I recomend you to verify to expedia and I am sure there is a situation between you and expedia. Thank you...More

    Hotel's Favourite
    Reviewed 29 March 2017

    The hotel facilities are very nice (nice common area and room); nice room size and cleanness; comfy bed; And very nice staff, helpful and pleasant (I was assisted by Ruth from reception and Antonio from security).

    Thank 122Vitor
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 30 March 2017

    Hello Vitor! Thank you so much for your comments, Hacienda del caribe is your home away from home. We look forward to hosting you! Serving you is a privilege!

    Reviewed 2 weeks ago

    This hotel was a disappointment. Check in was easy, and the staff was friendly. Upon entering the room there was a funky smell, and no lighting in the bathroom. Asked staff to fix not having lighting-which was done in a reasonable amount of time. The...More

    1  Thank chrisakennedy
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 2 weeks ago

    Hello! We really apologize for your bad experience with us, we are going to improve every single detail you mention. Thank you so much for your comments. Serving you is a privilege!

    Reviewed 4 weeks ago via mobile

    This was our first trip out of the United States and the staff of the hotel were very friendly. They we're helpful getting information about things to do and see around the area. They have good prices on ferry tickets and you can purchase many...More

    Thank Newlyn Z
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 4 weeks ago

    Hello Newlyn! Thank you so much for your comments, this is your home away from home. Remember to check our social media you can find some disccounts. We look forward to hosting you! Serving you is a privilege!

    Reviewed 26 October 2017 via mobile

    On our way to elsewhere, so just a quick overnight stay...This place is great! A block from the ADO Turistica station, and just off 5th. All the staff are super friendly and helpful, the bed was comfy, there’s an around-the-clock guard. Older property, in the...More

    Thank Babs N
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 4 November 2017

    Hello Babs! Thank you so much for your comments, this is your home away from home. We look forward to hosting you!

    The Carmen Hotel
    498 reviews
    #6 of 213 hotels in Playa del Carmen
     
    Hotel Casa Tucan
    282 reviews
    #113 of 213 hotels in Playa del Carmen
     
    Popol Vuh
    160 reviews
    #134 of 213 hotels in Playa del Carmen
     
    Mom's Hotel
    43 reviews
    #174 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$ 40 - US$ 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Best Value Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 34
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire and HotelQuickly so you can book your Hotel Hacienda del Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Del Caribe Hotel ,
    • Hacienda Del Caribe Playa Carmen ,
    • Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen
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    Traveller (219)
    Room & Suite (179)
    Pool & Beach (31)
    Dining (13)
    Hotel & Grounds (151)
    Bathroom (10)
    Family and Play Areas (4)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Popol Vuh
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    .12 km away
     
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    498 reviews
    .38 km away
     
    Hotel Casa Tucan
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    .21 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Diane A
    16 July 2017|
    Answer
    Response from Jimi A | Reviewed this property |
    Our room was on the second floor and we had a very nice balcony. I didn' notice any rooms that had a patio( 1st floor ? ) but we were only there for a short time.
    0
    Votes
    69nomir
    29 January 2017|
    AnswerShow all 3 answers
    Response from Paulina M | Property representative |
    We are in Playa del Carmen, Mexico
    0
    Votes
    Google Translation
    69nomir
    27 January 2017|
    Answer
    Response from Paulina M | Property representative |
    one way, for both of you
    0
    Votes
    Google Translation
    Room Tips
    "Pool is in courtyard, I would recommend a room on second floor due to noise level."
    Read review
    "second level"
    Read review
    "we enjoyed the third floor rooms"
    Read review
    "The ground floor was convenient for access."
    Read review
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