We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
8/10/2017 9/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    8/10/2017 9/10/2017
     17 people are viewing this hotel
    Lock in the lowest price from our partners
    US$ 225
    View Deal
    Traveller (481)
    Room & Suite (88)
    Pool & Beach (59)
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,483 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Playa Maya
    661 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    853 reviews
    #17 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Outdoor pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,483 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Playa Maya
    661 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    853 reviews
    #17 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$ 224.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2f87b6f9d6484a22b4fdb093dd6246a8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":296623,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[116093497],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":224,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"2f87b6f9d6484a22b4fdb093dd6246a8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":225,"lowestMetaPrice":224,"additionalPartner":false,"highestMetaPriceDisplay":225,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":225,"lowestMetaPrice":224,"highestMetaPriceDisplay":225,"hotelName":"The Carmen Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJmODdiNmY5ZDY0ODRhMjJiNGZkYjA5M2RkNjI0NmE4IiwiQUlLIjoiYzlkZDgzZjEzOTgzNDFjOTk0MDYwN2VhMGIyMGI5OTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$ 224", "hasDates": true, "hacComplete": true, "contentIdMappings": {"116093497":"GetARoom","105253314":"Expedia","105501325":"TravelocityEWS","109374474":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (436)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 287 reviews

    Reviewed 3 days ago via mobile

    Recently renovated in the theme of a cruise ship the hotel, bar, and deck are visually awesome. Pool, bar and music on the rooftop give fabulous view of entire Playa Beach and beautiful ocean waters. My favorites were the beachside deck and the restaurant offerings....More

    Thank RalphFThomas
    Reviewed 6 days ago via mobile

    I stayed at The Carmen for the first time and it was a great experience. The hotel design is original and modern, it's location is great, and the rooftop pool is amazing. Thanks so much to Jorge and Lalo at the reception for their great...More

    Thank Nicolás R
    Response from CustomerServiceTCH, Customer Service at The Carmen HotelResponded 5 days ago

    Dear Nicolás We appreciate your comments, is our pleasure offer a high-quality service and installations as you deserve. We let know Jorge and Lalo your comments. Remember that you have a second home at The Carmen Hotel. Best Regards,

    Reviewed 1 week ago via mobile

    One of the most beautifull views . So nice relaxing place. You can have your drink or food. I visit it many times. You gonna love it. All the personel is so good. If I come again to playa it will be my first place...More

    Thank Kostas K
    Response from Phillip G, Owner at The Carmen HotelResponded 1 week ago

    Thank you for your review and we hope to see you again soon!

    Reviewed 1 week ago via mobile

    The room is styled like the ocean and beach outside. An experience just to sleep in it! Add to it the great location, food and service. Location: center of town, one block to the action yet right on the beach. Service: wow! Food: great variety...More

    Thank ZZhue
    Response from Phillip G, Owner at The Carmen HotelResponded 1 week ago

    Thank you for your great review, we are working hard to become the #1 Small Luxury Boutique Hotel in Playa del Carmen. We hope to see you again soon!

    Reviewed 1 week ago

    I reviewed this hotel in May after my first visit and still love it after a second visit a few weeks ago. The staff is amazing! They are all energetic, extremely helpful and clearly love working there! I felt like "family" which is something you...More

    Thank Julie G
    Response from CustomerServiceTCH, Customer Service at The Carmen HotelResponded 1 week ago

    Dear Julie Thank you for choosing us to spend your holidays for second time. Is a pleasure offer you a high quality service as you deserve. And remember do you have a second home at the Carmen Hotel. Warmest Regards,

    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,483 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Playa Maya
    661 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    853 reviews
    #17 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 153 - US$ 517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa del Carmen
    • #8 On the Beach Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • #51 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity and Hotels.com so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (481)
    Room & Suite (88)
    Pool & Beach (59)
    Dining (32)
    Hotel & Grounds (334)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
    Hotel Cielo
    853 reviews
    .26 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,483 reviews
    .10 km away
     
    Playa Maya
    661 reviews
    .03 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    .32 km away
     
    Nearby Restaurants
    Lido Club de Playa
    1,047 reviews
    .16 km away
    KEEL Restaurant at The Carmen Hotel
    125 reviews
    .02 km away
    Patio 8
    278 reviews
    .14 km away
    Casa Mediterranea
    731 reviews
    .12 km away
    Nearby Attractions
    Quinta Avenida
    17,252 reviews
    .18 km away
    Museo Frida Kahlo Riviera Maya
    81 reviews
    .13 km away
    Galeria de Arte 5ta Avenida
    328 reviews
    .20 km away
    Gaston Charo
    43 reviews
    .14 km away
    Ask a question
    Questions & Answers
    MSLI155019
    31 August 2017|
    Answer
    Response from Phillip G | Property representative |
    The resort fee is $43 and you receive -2- breakfasts, a pass to the top gym in town, a short walk from the Carmen, 50mb high speed internet in your room and common areas, Netflix, local and international calls from the rooms... More
    0
    Votes
    Heather B
    6 July 2017|
    AnswerShow all 3 answers
    Response from guestrp | Property representative |
    hello Heather B there are some rocks but be side us, there is a place without rocks,
    0
    Votes
    Mike D
    13 June 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    Several of the Sunrise Suites have hot tubs on the patio but we do not have a public hot tub. We do have Deck 5 our Pool and Sky Bar -5- stories above the beach with the best views in Playa del Carmen.
    0
    Votes
    Room Tips
    "cualquier habitación es cómoda pues son poco pisos."
    Read review
    "Take a front room or a sea view room"
    Read review
    "Pay for the upgrade beach side. Well worth it with breeze off the Gulf. 2nd floor preferably, music from..."
    Read review
    "Best place to be with your friends, on the center of the city and in front of the beach and finally, very..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing