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The Carmen Hotel

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280 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Reviewed 3 days ago NEW

So you think you found your adults only, luxurious hotel in Playa del Carmen ? You will be in for a surprise ! First of all adults only includes families with children ! Later on you will find out the Carmen Hotel definitions for: a good nightrest (impossible with a roaring generator next to your bed), breakfast (5 pieces of...

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Helpful?
Thank Robin G
Toronto, Canada
Reviewed 4 days ago NEW

Nestled in the heart of Playa Del Carmen steps from 5th Ave, this hotel overlooks the blue hues of the ocean yet maintains a boutique intimate feeling with a sense of exclusiveness that separates itself from other neighboring hotels. Of the 9 times I've been to Playa the Carmen hotel is is most definitely a hidden gem with breathtaking oceanic...

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Thank Shayne K
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your review. We do have the best location in Playa del Carmen on the Beach in the midddle of town, steps away from 5th Avenue. We are working hard to become Playa del Carmen's #1 Small Luxury Hotel, please come again soon!

Reviewed 4 days ago NEWvia mobile

We absolutely LOVE this place! My husband recently had his birthday party at the deck 5 rooftop and it was AMAZING! The vibe, the music and definitely the BEST view in Playa! We had a blast! We Stayed at the suite in the rooftop and it was first class all the way! We were blown away, you guys exceeded all...

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Thank karlatirado
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your Review, we are working hard to be the #1 Small Luxury Hotel in Playa del Carmen with great food and entertainment both at Keel Restaurant and Beach Club and Deck 5, the only Pool and Sky Bar 5 floors Ave the Beach.

Raleigh, North Carolina
Reviewed 4 days ago NEW

A fantastic place to enjoy the Sun & Fun! The hotel is directly off of the ocean and offers a wonderful beach deck for relaxing. The Sky Bar has a pool, sunning deck and amazing panoramic views of the beach front. The food at the restaurant is world-class and reasonably priced. The rooms are sleek and modern with plenty of...

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Helpful?
Thank gpj4baa
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your reveiw. Playa del Carmen has a lot of beautiful traditional hotels but nothing ultra modern like The Carmen Hotel. Our architect, "Sanzpont Architectura", was just chosen as the Architect of the Year in Mexico by a major Italian Architerural Association! We not only wanted our rooms to be comfortable but quiet too, which is why we...

Reviewed 4 days ago NEW

I spent the night with my girlfriend and had an amazing night! We had a room by the water and a view that was unbelievable ! The open doors towards the ocean gave the best sounds of waves crashing on the beach all night. The bed was super comfortable and I slept like a baby ... rooms are super modern...

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Helpful?
Thank Fernandez U
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your reveiw. Playa del Carmen has a lot of beautiful traditional hotels but nothing ultra modern like The Carmen Hotel. Our architect, "Sanzpont Architectura", was just chosen as the Architect of the Year in Mexico by a major Italian Architerural Association! We not only wanted our rooms to be comfortable but quiet too, which is why we...

Reviewed 5 days ago NEWvia mobile

Oh wow, we stayed in this new hotel in Playa del Carmen for 5 nights. I realize it is for adults and it's new. This chic modern hotel is like staying in another world. The food was fabulous. The drinks were fabulous. And the bar on top of hotel was unbelievable. The view from there was fantastic as well as...

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Thank Joanna W
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your review, we are working hard to be the best Small Luxury Boutique Hotel in Playa del Carmen. There are a lot of great hotels in Playa but none with great food and entertainment on the beach in the middle of Playa del Carmen. Deck 5 our Pool and Sky Bar, 5 floors above the beach has...

Concord, North Carolina
Reviewed 5 days ago NEWvia mobile

This has been by far the best boutique- hotel in playa del Carmen that I have stayed in. Great food and drinks, Friendly/fun staff ! & I love the rooms. Had the best food at keel restaurant by the beach. Can wait to go back next summer 😎

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Thank gezcurra123
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your review, we are working hard to be the best Small Luxury Hotel in Playa del Carmen!

A TripAdvisor Member
Denver, Colorado
Level Contributor
15 reviews
6 hotel reviews
1 helpful vote
Reviewed 6 days ago NEWvia mobile

We flew into Cancun from Denver for a week. A shingle company paid for first 5 days at Hard Rock and then we extended 2 more days at the carmon hotel. I've enjoyed this hotel much more. There is no kids allowed and an awesome roof top bar and pool with a stripper pole. It is 1 block from the...

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Thank A TripAdvisor Member
Phillip G, General Manager at The Carmen Hotel, responded to this review

Thank You for your reveiw, The Carmen Hotel located on the beach in the middle of Playa del Carmen is the best! There are a lot of great resorts in the area but only a few really cool and hip places in the heart of all the action but we are the only one on the beach. Playa del Carmen...

Central Arizona, Arizona
Reviewed 1 week ago

The Carmen Hotel is amazing and new, and this pic that it show in this perfil isnt the same hotel, i ask Jose the waiter why this pic is in tripadvicer and he told me that is from the old hotel call alambra. So i understand why i was confuse about this pic. Let me tell you people the carmen...

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Thank VERONICA09ARIZONA
Phillip G, Owner at The Carmen Hotel, responded to this review

Thank You for your review we are updating the photos for the new Carmen Hotel, the old photos of the Alhambra Hotel which we scraped have been coming up and we are correcting that. Hope to see you again soon!

Central Arizona, Arizona
Reviewed 1 week ago

This is so far the nice's hotel in the riviera maya, small butique hotel, the suits are incredible, amazing stile, like no other place around, my friends and i had an amazing vacation there, realistic this is the best place in playa del carmen. And the food woow, so good, upsters in the deck the view is woow, love this...

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Thank VERONICA09ARIZONA
Phillip G, Manager at The Carmen Hotel, responded to this review

Thank You for your review our architect was recently named #1 Architect in Mexico by a major Italian Architectural Association; Sanzpont Architectura! We want to be the #1 Small Luxury Hotel in Playa del Carmen and that all starts with the food. Having an ultra modern beachside hotel with great food and a location in the midddle of Playa del...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
Official Description (provided by the hotel)
Open the door to the Harmonies and Healing energies of earth, sunlight and ocean. ... more   less 

Additional Information about The Carmen Hotel

Address: Calle 8 con playa MZ 4 N 876 | Beach Front, Playa del Carmen 77710, Mexico (Formerly Hotel Alhambra)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 14,010 - ₹ 31,975 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Carmen Hotel 3*
Number of rooms: 20
Also Known As:
Alhambra Playa Del Carmen
The Carmen Hotel Riviera Maya/Playa Del Carmen
Hotel Style:
#43 Romantic Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#82 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Carmen Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ocean-front suits are AMAZING!”
 of 5 bubbles gpj4baa, 21 Feb 2017 | Read review
“Great place to hang out in the day !”
 of 5 bubbles fernandezu2017, 21 Feb 2017 | Read review
“Is a front beach hotel if you like to listen the noice of the ocean.”
 of 5 bubbles VERONICA09ARIZONA, 17 Feb 2017 | Read review
“Ask for a promo of update room. we pay just a littlebit more put o got one with amazing ocean view and coconuts tree.”
 of 5 bubbles VERONICA09ARIZONA, 17 Feb 2017 | Read review
“Get an ocean view room”
 of 5 bubbles mickk676, 7 Feb 2017 | Read review
5 of 5