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24/12/2017 25/12/2017
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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
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    24/12/2017 25/12/2017
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     15 people are viewing this hotel
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    US$ 553
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    Traveller (538)
    Room & Suite (91)
    Pool & Beach (59)
    Overview
    • Excellent76%
    • Very good17%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (17 reviews)
    “roof top bar” (5 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Rooftop Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (495)
    Traveller rating
    Traveller type
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    1 - 5 of 324 reviews

    Reviewed 5 days ago via mobile

    My husband and I love The Carmen!! The location is one of the best in Playa, and the hotel has a sexy-chic vibe. Whether we were dining beachfront, or sipping cocktails at the rooftop pool/bar, the staff was friendly and very accommodating!!More

    Thank ZZZZC22
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 4 days ago

    Hello, ZZZZC22 Thank you very much for your awesome review! As you mentioned from dazzling sunrises to romantic sunsets, everything is perfect for having an excellent time facing the sea while enjoying a delicious dish at the Keel or cocktails at the Deck5. We hope...More

    Reviewed 6 days ago

    I visited the facilities of this boutique hotel before spending an afternoon at the Deck Rooftop Bar (to be reviewed separately). As I was not staying here, it took a team of helpful staff members to arrange the tour: first Jorge over the phone, then...More

    Thank NYCWWExplorer
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 5 days ago

    Hello, NYCWWExplorer Thanks for the terrific review! We love what we do at the Carmen Hotel, and we can't thank you enough for awesome comments ! We are so happy to know you loved our modern, minimalistic and chic rooms, as well as the wonderful...More

    Reviewed 1 week ago

    I had a great stay at The Carmen over Thanksgiving. It felt like a collection of all the beautiful people in the area. You could feel the energy and good times the minute we walked in. The place was sold out but just right. The...More

    Thank AlD24
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 6 days ago

    Hello, AID24 Thank you for sharing with us your positive comments about your recent visit at The Carmen Hotel and especially about our friendly staff, it is for sure they who make your stay an unforgettable and pleasant experience. We hope to have the honor...More

    Reviewed 1 week ago via mobile

    This hotel is a perfect oasis right in centre of bustle of Playa Del Carmen. Just yards from Main Street walking distance to Cozumel Ferry yet right on the beach . Rooms are chic comfortable and very clean . Service friendly and sharp . Roof...More

    Thank janet t
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 1 week ago

    Hello, Janet t Thanks a lot for your awesome review and great score! 5th Av. In Playa del Carmen is such a fabulous place and we're so fortunate to be in the middle of it all for our guests to enjoy. All of us at...More

    Reviewed 1 week ago

    We recently returned from a 6 night stay at The Carmen Hotel. We loved our stay and would highly recommend as well as return for future stays! From the moment of our arrival we were welcomed by the extremely hospitable crew, who made sure that...More

    1  Thank CoraS
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 6 days ago

    Hello,CoraS Good morning. ... first of all, let me thank you for your awesome comments and compliments regarding your recent stay at The Carmen Hotel and also many thanks for your high recommendations. Second, Thanks a lot once again for mentioning our friendly and professional...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 189 - US$ 691 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Playa del Carmen
    • #6 On the Beach Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • #51 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com and getaroom.com so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (538)
    Room & Suite (91)
    Pool & Beach (59)
    Dining (32)
    Hotel & Grounds (388)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
    Illusion Boutique Hotel by Xperience Hotels
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    .10 km away
     
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    .03 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,403 reviews
    .32 km away
     
    Nearby Restaurants
    KEEL Restaurant at The Carmen Hotel
    165 reviews
    .02 km away
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    Casa Mediterranea
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ninfac3
    4 December 2017|
    Answer
    Response from Alfredo S | Property representative |
    Good morning, dear Ninfac 3 Due to our security policies at the resort that information is not available for anyone, nevertheless it will be my pleasure to assist you with anything else you would need related to a quoting... More
    0
    Votes
    Google Translation
    vbeers22
    15 November 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    We have a mini-fridge in the room and ice machines on every floor.
    0
    Votes
    BklynFrenchGurl
    14 October 2017|
    AnswerShow all 2 answers
    Response from Alfredo S | Property representative |
    Hello, Bklyn We have the day pass with a minimum consumption of $200 pesos at the bar. we also have: lounges $ 500 pesos Beach beds $ 1000 pesos so, you get it back all in consumption (food and drinks). hope to... More
    0
    Votes
    Google Translation
    Room Tips
    "All the rooms are good. Space age decor is a great change."
    Read review
    "212 was a corner room with an amazing balcony and views of the sea!"
    Read review
    "best views, best value, great location"
    Read review
    "Best views! Hip! Modern and new."
    Read review
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