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Secrets Capri Riviera Cancun

10,143 reviews
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Traveller (8336)
Pool & Beach (2048)
Room & Suite (1473)
Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“cactus club”(377 reviews)
“seaside grill”(598 reviews)
“desires bar”(186 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Secrets Capri Riviera Cancun
Special Offer: Winter Greataways!
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,143)Write a Review
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6,230
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687
269
153
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All reviewscactus clubseaside grilldesires barentertainment stafffloor conciergetropical viewour honeymoonpool barhydrotherapy circuitcoco cafesmaller resortromantic dinner on the beachother resortsall inclusive resortitalian restaurantmy pleasureturn down service
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1 - 5 of 9,536 reviews
Reviewed yesterday

We highly recommend this resort to couples looking for some quiet time away! The entire location was very elegant and we were very pleased with service provided by the hotel staff. The room had a beautiful view, the restaurants were great, and the entertainment was...More

Review collected in partnership with this hotel
Thank naliaport
Reviewed 2 days ago

So as I write this review I'm literally going through Cancun withdrawal.. My husband and I , and 3 friends and their spouses went down for the long MLK weekend, we stayed 5 days and 4 nights... We had a blast the rooms were spotless...More

2  Thank Jenn K
Reviewed 2 days ago

We've visited this same resort last January and this January because we enjoyed it so much. The food is fabulous. The service is incredible. The size of the resort is just right. Love not having to make reservations for dinner. The entertainment during the day...More

1  Thank MsMarx
Reviewed 2 days ago

Summary: Terrible late-night noise, aggressive up-selling, mediocre food, and bird issues are reasons we recommend avoiding. Our honeymoon would have been better elsewhere. If you do go, stick to room service Mexican and take excursions. The bad: - You won't sleep well. Late-night noise (11PM-1AM)...More

2  Thank Brandon B
Reviewed 2 days ago

First the good: Secrets Capri is a beautiful resort. Although it was the first of the AM Resorts built, it doesn't look as dated as some of the other resorts because it has a classical colonial look that has aged well (as opposed to Secrets...More

Review collected in partnership with this hotel
1  Thank John C
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1234561908
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 285 - US$ 618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 285 - US$ 618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (8336)
Pool & Beach (2048)
Room & Suite (1473)
Dining (824)
Hotel & Grounds (4314)
Bathroom (112)
Business Centre & Event Rooms (28)
Family and Play Areas (25)
Questions & Answers
Ask a question
Greg D
16 January 2018|
AnswerShow all 2 answers
Response from ModdyinVermont | Reviewed this property |
Each morning while I was there, I had for breakfast a Pina Colada made with Bacardi Anejo at the poolside bar. Top shelf.
0
Votes
Jeff R
13 January 2018|
Answer
Response from 1957luv2travel | Reviewed this property |
The pool has a heater. They don't like to use it because it seems they're cutting back expenses. That's also why they now charge for things that used to be free ie cabanas
1
Vote
Diane R
13 January 2018|
Answer
Response from ModdyinVermont | Reviewed this property |
Yes, all rooms have iron and board. Also, every room has a whirlpool in the bath. The quieter rooms are those not facing the pool or the sea. These are also the cheapest rooms.
0
Votes
Room Tips
"Higher floors have more privacy"
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"The closer to the beach, the quieter the rooms are. The farther away, the more you can hear the obnoxious..."
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"Ocean Pool views are the best"
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"Book up grades before hand"
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