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Secrets Capri Riviera Cancun

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Secrets Capri Riviera Cancun
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8,814 Reviews from our TripAdvisor Community

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Showing 8,336: English reviews
Tonbridge, England, United Kingdom
Reviewed yesterday NEW

From the minute we arrived we loved it. Check in was quick and easy bags and us guided to our rooms by the bellboy after champagne and a cool towel. Told by him where everything was and what lifts were the best ones to get to where you wanted. Room clean overlooking the next resort but with a partial sea...

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Helpful?
Thank Julie B
New Ulm, Minnesota, United States
Reviewed yesterday NEW

Our second trip to Secrets Capri was outstanding. It was a wonderful relaxing week. The Japanese Restaurant is our favorite, and we enjoy the noon grill outs by the pool. The beach is still perfect for us as we prefer a small resort with smaller beach. Our beach waiter Noe was exceptional. The maid service and overall service at this...

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Thank Jill B
Reviewed 2 days ago NEWvia mobile

Bring our first time at an all inclusive we did not really know what to expect or is "normal" but this was our experience... After checking in we were introduced to a woman who explained to us how the resort worked and add ons such as cabana and spa service. She then told us how the othet secrets resort up...

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1Thank Gretchen H
Reviewed 2 days ago NEWvia mobile

My friend and I had such a relaxing time . All the staff were incredible . Special thanks to a very special waiter named Pedro at thw steak house .You were absolutely fabulous! Not complaints about Secrets Capri

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1Thank kcornfield
Sherbrooke
Reviewed 3 days ago NEW

Our already second stay (but we are planning to be back there at least once every year) was total pleasure - beautiful Spanish architecture, marble-rich interior , tasty food and very friendly staff made our vacations remarkable. Even the sea water temperature was agreably warm enough to enjoy some swimming. Fully recommended.

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2Thank jorge835
fort wayne
Reviewed 3 days ago NEW

This was our second time. The rooms were kept very clean and taken care of early which was appreciated. The shows were good. The restaurants had a good selection to choose from of which the seafood was my favorite. The thing about Secrets is the employees who were very friendly and welcoming. The entertainment girls Karla, Joanna and Yolanda were...

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1Thank blackbeauty1740
Montreal, Canada
Reviewed 3 days ago NEW

We spent one week at this all inclusive which sells itself as a romantic couples get away. The pool was crowded and noisy. Our room was pleasant and faced the garden which allowed us to see local fauna.The cactus restaurant overlooking the beach is a pleasant quiet corner and one can leave the crowd behind by walking on the beach.The...

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1Thank tacosiver
Franklin, Wisconsin
Reviewed 3 days ago NEW

Special thank you to Roseno Albornoz,Julio Bufrt, Enrique Englesis, Juan Bartenden,Karla, Joanna, Yolanda,Hector, Esabelle, and Antonio in the Italian restaruant. Your entire staff was wonderful, wonderul.

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Thank gregjaninepowers
Chagrin Falls, Ohio
Reviewed 3 days ago NEW

Returned to home kicking and screaming- well, not really, but it was an amazing, beautiful, small resort and we LOVED it. Stayed 2/10/17-2/15/17 Staff is top notch- Bartenders: Omar, Juan, Rosendo, pool waiter Tomas, and Freddy with the best smile serving at the omelet station!. Israel keeps the pool area meticulous all morning and day and greets with smile. We...

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1Thank Nellie M
TORONTO
Reviewed 3 days ago NEW

This was are second visit to Capri and are third visit to a Secrets overall a good stay with a few missteps. Arrived with Canada transfers great service at check-in the young woman tried to talk us into upgrading at a special price because we were return quests needless to say I could have booked the room cheaper at home...

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1Thank BOB107

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 18,146 - ₹ 41,871 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com, Travelocity, Booking.com and Jetsetter so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
708 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many shows happen on the northern side if you want to view from you room, if you want it quieter try the south side”
 of 5 bubbles blackbeauty1740, 17 Feb 2017 | Read review
“Garden view rooms are a little dark upgrade for pool view”
 of 5 bubbles BOB107, 17 Feb 2017 | Read review
“Ocean View if you like the sunrise.We stay Ocean front for that reason”
 of 5 bubbles , 16 Feb 2017 | Read review
“Upper floor ocean view is best choice”
 of 5 bubbles NorbertD99, 15 Feb 2017 | Read review
“Choose rooms 129-130 You are no more than 150 feet from the pool and are the tropical view side of the hotel so it is a little quieter.”
 of 5 bubbles ahersongb, 14 Feb 2017 | Read review
5 of 5