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Secrets Capri Riviera Cancun

Carretera Federal 387, Cancun Km. 299,, Playa del Carmen 77710 Mexico
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Traveller (9554)
Pool & Beach (2264)
Room & Suite (1624)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor.
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Property amenities
Pool
Room Service
Free Parking
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Hidden Gems
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Vacations Half Off
Hotel deals
Location
Full view
Getting there
Cozumel Airport22 km
Cancun Airport41 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
11,409Reviews
10,018Photos
1,149Q+A
100Room tips
Traveller rating
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Show reviews that mention
Prior to our trip we read a number of recent reviews of the resort. It is important to wade through the reviews to really get a sense of what is reasonably accurate and what is not. There were concerns about the beach and the weeds. Yes there were weeds but it is the ocean. The
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Review collected in partnership with this hotel
Overall, we had a great time - big shout out and thank you to our waiter Sol and Hugo. These guys go above and beyond to make sure "their customers' receive the highest quality service and attention. We were always greeted with a smile and and top notch service. The nightly enter
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This was our first trip to Secrets Capri and will definitely not be our last. We have stayed at other AM Resorts before and Secrets Capri did not disappoint. Check in was easy, we arrived early but we were able to check in early to one of our rooms and enjoy the day at the pool.
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This was our second time with secrets Capri. We really love the secrets brand and decided to revisit Capri because we liked it so much two and a half years ago. Since then, it seems to have gotten a little tired, but I have no real complaints. Our room was very clean every day. F
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i actually loved the hotel and ALL the staff . The couples that I came with and my husband and myself were planning on booking again\next year however since I was charged for a single person and not able to get my insurance refund back due to this, I dont believe this is a hotel
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Review collected in partnership with this hotel
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Complimentary toiletries include the typical ones plus 15 SPF sunscreen, bug spray (which we did not need), and a mini sewing kit.
Professional photo exclusively commissioned by TripAdvisorSecrets Capri Riviera Cancun
The Honeymoon Suite at Secrets Capri Riviera Cancun
Professional photo exclusively commissioned by TripAdvisorSecrets Capri Riviera Cancun
The Deluxe Ocean View at Secrets Capri Riviera Cancun
Our room
Inside Room - looking out from entering (#271)
Previous
Hi, I understand you have a BBQ - what are the hours it is open and what do you serve?
Traveling with my Family for Christmas (12/25-12/30). Looking to surprise them with a nice dinner, possibly off property. Between the 'dinner on the beach' or leaving the resort for dinner. Does anyone have any recommendations?
They also do a " Wine Cellar " dinner that I heard good things about
0 votes
We are planning to visit in March 2019. How is the ocean sargassum currently and do you know what is in the forecast for spring? This is our second visit, we had an excellent time at our previous stay. Day and night entertainment was so much fun!
Has anyone taken advantage of their resort + flight package? Pros and cons? Also trying to find information regarding their policies in the case where the airline cancels or alters the flight in anyway? I sent them an email - haven't heard back from their reservations team yet. Thank you!
Hi! Going with my sister Dec. 27-Jan. 2. Anything special going on for New Year's Eve? Do we need to reserve anything in advance?
Previous
"Interior rooms for ocean view or pool view are better than tropical view."
"make a reservation for the hibachi!"
"3rd floor is nice no noise above"
"corner office 214, is the place you wanna be!!"
"If you like food prepared a specific way just ask."
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PRICE RANGE
US$ 244 - US$ 535 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets mayan rivierasecrets cancunsecrets capri riviera mayasecrets hotelsecret hotelsecrets capri riviera cancun hotelsecrets playa del carmenriviera cancunhotel secretcapri riviera cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
290
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