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The Reef Coco Beach

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Traveller (2807)
Pool & Beach (846)
Room & Suite (549)
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Overview
  • Excellent26%
  • Very good42%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“boats anchored”(53 reviews)
“italian restaurant”(185 reviews)
“small resort”(96 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from The Reef Coco Beach
Offers & Announcements: Package Deal
Offers from The Reef Coco Beach
Offers & Announcements: Package Deal
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,403)
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Show reviews that mention
All reviewsboats anchoreditalian restaurantsmall resortlobby barentertainment staffcab ridenachospool viewrecommend this resortall inclusive resortsister resortfifth avenueglass of champagnespecialty restaurantsnight lifea great vacationplenty of chairs
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1,421 - 1,425 of 2,583 reviews
Reviewed 5 July 2013

Have no fear about staying here, The Reef is great and the staff is above and beyond. Price to value is unbelievable. Our only issue were very noisy(rude and drunk) neighbors one night one call and it was taken care of. Very good food and...More

3  Thank havefun102
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 6 July 2013

Dear havefun102, It is nice to hear that you had such a nice stay with us. We look forward to welcoming you and your family once again at The Reef Coco Beach. Please contact the hotel directly before your next stay so we can make...More

Reviewed 2 July 2013

First, a few of the staff, Gabby (the best!), Carlos, & Victor were great! The 1st night we were in a room above the lobby bar. SO noisy. We asked to change rooms and were given a hard time about it but they obviously weren't...More

3  Thank CoffeeGirl24
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 8 July 2013

Dear CoffeeGirl24, We are very sorry we were not able to meet your expectations, be sure we always look after our improvement with our customer’s comments. We wish you happy future travels. Regards, The Management

Reviewed 30 June 2013

I was a little skeptical when booking this trip because it was described as a smaller resort with not as many restaurants to choose from. Once we got there, we were pleasantly surprised. The staff was terrific, friendly and welcoming. Upon check in, however, I...More

2  Thank Maricel P
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 1 July 2013

Dear Maricel P, We appreciate your comments and we are glad to know that you enjoyed your stay with us. During the nights the hotel has a full calendar of activities all week (shows, karaoke, special dinners), hope the next time you come, you could...More

Reviewed 28 June 2013

First of all I have been to this All inclusive resort 8 different times so I guess that pretty much says how much I love this resort. I like that it is a small all-inclusive resort and everything is in very close proximity to everything...More

3  Thank lkbanana
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 28 June 2013

Dear Ikbanana, Thank you for being a loyal guest.We are very glad you enjoyed your stay with us once again and we really appreciate your comprehension with the small inconveniences like the A/C. We look forward to see you back soon!!! Please contact the hotel...More

Reviewed 27 June 2013

This hotel is located on the most pristine beach in Playa and is a short stroll from town. The staff was fantastic. In particular, the lobby bartenders, Milton and Gilberto, bellboys Victor and Manuel,and reception, Omar--plus the housekeeping staff, specifically, Sara-- went above and beyond...More

2  Thank Lillimarie
Response from ManagementGCB, Gerente at The Reef Coco BeachResponded 28 June 2013

Dear Lillimarie, We appreciate your comments and we are happy to know that you liked our staff’s attention. We are always looking for opportunities to improve. We will take your comments into consideration to be a better host in the future. We hope to be...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 140 - US$ 324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Top resorts Hotel in Playa del Carmen
#67 Spa Hotel in Playa del Carmen
#83 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 140 - US$ 324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Top resorts Hotel in Playa del Carmen
#67 Spa Hotel in Playa del Carmen
#83 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2807)
Pool & Beach (846)
Room & Suite (549)
Dining (226)
Amenities (46)
Family and Play Areas (29)
Business Centre & Event Rooms (4)
Questions & Answers
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Bazookase
16 April 2018|
Answer
Response from Vladchan | Reviewed this property |
There is diving and they give free demos to reel you in. They do diving trips every single day
0
Votes
fcococo
3 March 2018|
Answer
Response from B1zoetermeer | Reviewed this property |
Fee per person B1
0
Votes
Google Translation
Room Tips
"Avoid the 4th floor if you can - the elevator is located on the end nearest the lobby, and 3 sets of stairs..."
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"Denied access because of the company they use on their website to book the stay they screwed up everything."
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"Upgrade to the package with WiFi and restaurant visits."
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"First and second floors have views but some of these have no lift access"
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