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25/12/2017 26/12/2017
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    Koox Caribbean Paradise Hotel

    Avenida 5, Norte Esq. Constituyentes 119, Playa del Carmen 77710, Mexico
    Lowest prices for your stay
    25/12/2017 26/12/2017
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    US$ 210
    US$ 187
    SAVE US$ 23
    US$ 194
    US$ 187
    Traveller (142)
    Room & Suite (83)
    Pool & Beach (25)
    • Excellent23%
    • Very good34%
    • Average27%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “great location” (16 reviews)
    “no elevator” (5 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Private Balcony
    Free Parking
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (392)
    There are newer reviews for Koox Caribbean Paradise Hotel
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    81 - 85 of 107 reviews

    Reviewed 17 February 2013

    The location is probably the best thing about this hotel. The staff was nice to us, special thanks to Isabel :). The hotel was clean, WIFI working ok most of the time, nice cafe downstares, but rooms are quite small, sometimes runs out of warm...More

    Thank Solliden25
    Response from KooxHotels, Director General at Koox Caribbean Paradise HotelResponded 7 March 2013

    Dear Solliden, Thank you for your review, we continue to improve to give you a better service Jordi Gonzalez WELCOME HOME

    Reviewed 17 January 2013

    I recently stayed at this hotel due to pricing and short booking time (was going for the BPM Festival). I have been to Playa before and stayed at a more upscale place. The location was great that It made it a great place to stay....More

    Review collected in partnership with this hotel
    Thank Rudy O
    Response from KooxHotels, Director General at Koox Caribbean Paradise HotelResponded 28 January 2013

    Dear Rudy O Thanks for your review, we noted the problems you had to solve them and thank you for continue to trust us Regards Jordi Gonzalez

    Reviewed 27 December 2012

    Good: * In the center of Playa. Everything outside your door. * Nice rooftop pool, each room had balonies that overlooked the action on the street. * Reasonably priced. Bad: * No one to help my senior traveling companions haul their luggage up 3 long...More

    2  Thank kimbucsue
    Response from KooxHotels, Director General at Koox Caribbean Paradise HotelResponded 10 January 2013

    Dear kimbucsue We feel extremely sad about your unhappy experience at our establishment. I just want to clarify that when you arrived, you did not like the hotel you had chosen, we have all our hotel information in our website and we don´t lie about...More

    Reviewed 21 December 2012

    This hotel is right smack dab in the middle of all the action. You can walk to anything that is anything in Playa from here. The staff were quite nice and check in was smooth. You are given your AC controller and a remote for...More

    2  Thank ksiddel
    Response from KooxHotels, Director General at Koox Caribbean Paradise HotelResponded 10 January 2013

    Dear Ksiddel We apologize for any problems that may have had on your stay with us, we work to improve everything that tells us and we hope to serve you better on your next visit to Playa del Carmen if you decide to give us...More

    Reviewed 19 December 2012

    You get what you pay for. The waterpressure is not good. the flushingfunktion of the toilet is very bad. the beds are very stiff. But the location is very good. It´s right in the middle of the action.More

    Thank Kent U
    Response from KooxHotels, Director General at Koox Caribbean Paradise HotelResponded 10 January 2013

    Dear Mr Ken: Thank you for your review, just tell you the problem with the water pressure was solved, it was a technical problem. Certainly we celebrate that you liked our location, we are indeed in the middle of the action. We hope to see...More

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    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    • Price range
    • US$ 39 - US$ 184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, getaroom.com, Hotwire, TripOnline SA, Evoline ltd and Cancelon so you can book your Koox Caribbean Paradise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caribbean Paradise Resort And Spa ,
    • Caribbean Paradise Hotel Playa Del Carmen ,
    • Hotel Caribbean Paradise ,
    • Koox Caribbean Paradise Hotel Riviera Maya/Playa Del Carmen
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    Traveller (142)
    Room & Suite (83)
    Pool & Beach (25)
    Dining (2)
    Hotel & Grounds (101)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Alfredo G
    4 April 2015|
    Response from Koox_Group | Property representative |
    Hola Alfredo, Just behind the hotel there is a parking the cost is 150 pesos but you need to say that you are a guest of the hotel because is a special rate. Have a nice day!
    Google Translation
    Room Tips
    "Ask for a room toward the back (which overlooks an empty lot) if you're concerned about noise."
    Read review
    "AC was good in both rooms we had on different stays. Rooms away from the street are a bit quieter. Noise..."
    Read review
    "Do not stay here"
    Read review
    "ask for a room facing the back if you want a quiet room"
    Read review
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