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Sunset Fishermen Spa & Resort

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Traveller (543)
Room & Suite (344)
Pool & Beach (223)
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Overview
  • Excellent47%
  • Very good32%
  • Average10%
  • Poor5%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,184)
There are newer reviews for Sunset Fishermen Spa & Resort
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Traveller rating
444
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All reviewsfishermen's villagetres riosactivities directormember serviceswelcome partythrough rciwalk into townall inclusive plangated communitysecond homethe wait stafffull kitchengreat beachwater aerobicsmayan ruinsbedroom suitethird floor
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331 - 335 of 1,016 reviews
Reviewed 31 January 2016

We tried the meal plan for the first time this year and were pleasantly surprised. While it is not a 4-star restaurant, the breakfast buffet was large and varied and the dinner was tasty. The cook works wonders with fish and the beef was very...More

Thank diane_rains
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 7 March 2016

Dear Guest: Thank you for your feedback. We are delighted to know that we were able to exceed your vacation expectations. Much time and dedication is put into our menu and we love to hear that our cuisine was much to your liking. Thank you...More

Reviewed 31 January 2016 via mobile

I stayed at Fishermans village for the week of my birthday. All the staff was extremely friendly and helpful but some really stood out. These guys really went above and beyond to make sure we had everything we needed. A big thanks to Alberto, Roger...More

1  Thank Meghan C
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 7 March 2016

Dear Meghan: Thank you for sharing your lovely review. We are honored to know that our staff's amiable service contributed to an enjoyable celebration and stay at the Sunset Fishermen. Thank you for complimenting a few staff members by name, we will be sure to...More

Reviewed 30 January 2016

Staff really set this place apart! From Roger, Adan, Eduardo and to Marlene and Juan, wow! Love 'em all! Of all Marciel and Samuel really are the Crown Jewels of the resort! Barbara brought it all together as a great consierge. Thank you all for...More

Thank Naomi C
Reviewed 29 January 2016 via mobile

We just spent a week at Sunset Fisherman with another couple and had a wonderful time! We loved the proximity to Playa del Carmen. The all inclusive was varied and the staff was amazing. We'd like to especially like to recognize Alberto Flores Adan from...More

Thank lovesRMNP
Reviewed 26 January 2016

The hotel was a great place to relax and enjoy the sun and ocean. We had great service at the restaurants and bars, the rooms were kept clean and spotless. Our bartenders Juan and Eduardo were happy to serve us. The restaurant servers Adan and...More

Thank Jim Karen E
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 19 February 2016

Dear Jim: We thank you for taking the time to write your review and for your recommendation. We take pride in our diligent staff and are delighted to know that their efforts to make our guests feel welcome was not overlooked. Thank you for kindly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 190 - US$ 818 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 190 - US$ 818 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (543)
Room & Suite (344)
Pool & Beach (223)
Dining (55)
Amenities (97)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kathena D
22 April 2018|
AnswerShow all 3 answers
Response from jimincancun | Property representative |
Hello. The hotel offers free wireless internet in the rooms and common areas but due to the location, weather and local company providers, reception varies and although it works well for people on vacation, it would depend... More
1
Vote
SoleBazzino
2 April 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
The map on this Tripadvisor site is incorrect. We will let them know. The resort in on the ocean.
0
Votes
sheila P
15 February 2018|
AnswerShow all 3 answers
Response from travellingtracy2018 | Reviewed this property |
We used a Canadian transportation company that had 5 stars on Trip Adviser. They were awesome and economical.
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Votes
Room Tips
"Because of the palm trees, you will only see the ocean from the 3rd floor. The street side bedrooms get..."
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"Keep in mind: no elevators. Ask questions before you book-working smoke detectors, TV's that work, etc."
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"Accessibility to many rooms is only by stairs."
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"Do not use this resort"
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