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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
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    6/8/2017 7/8/2017
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    US$ 234US$ 384
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    Traveller (12452)
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,471 reviews)
    “man made beach” (416 reviews)
    “fun club” (349 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (12,395)
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    There are newer reviews for Occidental at Xcaret Destination
    See the most recent reviews

    5,221 - 5,225 of 10,317 reviews

    Reviewed 9 January 2014

    my mum and I stayed here for 2wks in December and after reading some reviews before we left i was slightly nervous! it turned out that i didn't need to be, the place is beautiful, you soak up the sun surrounded by wildlife and the...More

    6  Thank rox e
    Reviewed 9 January 2014

    My fiance stayed at Grand Xcaret Playa Del Carmen in November and had an amazing trip. The food was amazing and all inclusive minus some "upgrades" on a la-carte menu items. The drinks were strong and amazing. The room was comfortable and the service was...More

    5  Thank Love4Travel2014
    Reviewed 9 January 2014

    So basically, everything here is disappointing: Food is terrible and with no variety at all. You need to book a table in most of their restaurants with two days in advance, but then when you are there, the place is empty... WiFi works terrible and...More

    3  Thank Rukia1012
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 13 January 2014

    Dear Rukia1012, Thank you for sharing your recent stay at Occidental Grand Xcaret. We do apologize for your experience as our main objective is to provide an incredible vacation to our guests. Regarding our restaurants, please know that our executive chef and his team work...More

    Reviewed 8 January 2014

    This resort could not have been more disappointing. We stayed for ten nights over the new year period. On arrival at midnight we checked in and the wrist bands were slapped on us with no explanation of what the package included. No info was given...More

    3  Thank O T
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 14 January 2014

    Dear OT, We are very sorry to hear that your stay fell short of your expectations. Thank you, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We’ve shared your comments...More

    Reviewed 8 January 2014

    My husband and I spent 10 days in November 2013. We really enjoyed a lot of things on this resort. There were some things that needed improvement but I will get to that. We really loved the beach area....the water was nice and calm because...More

    6  Thank Barb A
    Mahekal Beach Resort
    2,702 reviews
    #27 of 209 hotels in Playa del Carmen
     
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    7,158 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Viceroy Riviera Maya
    1,121 reviews
    #15 of 209 hotels in Playa del Carmen
     
    Paradisus by Melia Playa del Carmen La Perla
    8,562 reviews
    #23 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 142 - US$ 534 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #51 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Agoda, Booking.com, Barcelo, Expedia, Orbitz, TripOnline SA, Travelocity, HotelsforEveryone, Cancelon, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (12452)
    Pool & Beach (2660)
    Room & Suite (1033)
    Dining (926)
    Hotel & Grounds (7831)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
    Nearby
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    3.20 km away
     
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    Ask a question
    Questions & Answers
    Haslet B
    28 July 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Hello Hastelb, We will send you the info or please contact the hotel to get more assistance.
    0
    Votes
    Google Translation
    kentgirl23
    27 July 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Kentgirl23, I recommend you to bring some of each but please let me send you details and we do have a cash machine for american dollars and pesos as well.
    1
    Vote
    Google Translation
    Jo K
    26 July 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Jo k, There are many places to get access to the park and they have different offers. I recommend you to see different options once you check in.
    0
    Votes
    Google Translation
    Room Tips
    "If you are scared of small animals on your porch area, ask for second level room. they are cute but you may..."
    Read review
    "First Club rooms are great"
    Read review
    "Stay with standard option in rooms, added ecpense to upgrade not worth expense."
    Read review
    "Don't mind the walks, the concentrate on interesting the surroundings"
    Read review
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