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04/06/2017 05/06/2017
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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
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    Savings alert: 17% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 314
          US$ 203
          Great Deal
          US$ 205
          US$ 218
          Traveller (12168)
          Pool & Beach (2606)
          Room & Suite (1022)
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          Overview
          • Excellent44%
          • Very good32%
          • Average12%
          • Poor5%
          • Terrible4%
          Travellers talk about
          “royal club” (1,443 reviews)
          “man made beach” (412 reviews)
          “fun club” (340 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Occidental at Xcaret Destination
          Hotel deals
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Reviews (11,777)
          Traveller rating
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          4,531 - 4,535 of 11,777 reviews

          Reviewed 29 March 2014

          Hotel is too large, no servers at pool, can't see the ocean from the pool and the "suite" is not what we were expecting. A decent 3 star but far from the 5 star service we're used to. The food was not great and the...More

          4  Thank kansascity2014
          Response from Itze P, Reputation Management at Occidental at Xcaret Destination

          Dear kansascity2014, Thank you for sharing your comments. We do apologize for your experience as our main objective is to provide an incredible vacation to our guests, we are always looking into new ways to improve our results and the guest satisfaction. We are concerned...More

          Reviewed 29 March 2014

          We had an exceptional experience on our vacation at the xcaret resort. The resort itself is situated right in the jungle, with lots of different plants and animals to observe. We woke up every morning to the sound of different birds calling outside our balcony....More

          4  Thank JenaLee85
          Reviewed 28 March 2014

          I enjoyed the evening entertainment at the Grand Xcaret. The shows were lively and very enjoyable. I also enjoyed the Fun Club aquafit in the pool with April, Eduardo and Julio. The Fun Club also organised dancing lessons by the pool, a quiz and bingo....More

          2  Thank margaret p
          Reviewed 28 March 2014

          Would highly recommend this hotel for each and every individual...Singles,Couples,Familys,Friends all can enjoy at this place...cos the hotel got so many things to do...... Lovely hotel set in beautiful grounds. I loved all the wild animals and the parrots in the open main area. The...More

          5  Thank jenny369369
          Reviewed 27 March 2014

          Travelled 3/20-3/25/2014 with my husband, mother, and 4 yr. old daughter. We purchased the unlimited Xcaret package which was the perfect fit for our family. We arrived at the resort around midnight. The staff was courteous, and even at the late hour offered us cold...More

          2  Thank TracyB927
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Free Parking
          • Beachfront
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 169 - US$ 372 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #40 Top resorts Hotel in Playa del Carmen
          • #45 Luxury Hotel in Playa del Carmen
          • #47 Spa Hotel in Playa del Carmen
          • #48 Family Hotel in Playa del Carmen
          • #53 On the Beach Hotel in Playa del Carmen
          • #77 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 764
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, BookIt.com, Barcelo, Booking.com, Hotwire, TravelUp, Cancelon, HotelsforEveryone, Cheap Tickets, Priceline, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Occidental Grand Xcaret Hotel ,
          • Occidental Grand Flamenco Xcaret ,
          • Grand Flamenco Xcaret ,
          • Xcaret Grand Occidental ,
          • Occidental Xcaret ,
          • Hotel Xcaret ,
          • Xcaret Playa Del Carmen ,
          • Grand Xcaret Occidental ,
          • Xcaret Hotel ,
          • Grand Occidental Xcaret
          Add Photo Photos
          Traveller (12168)
          Pool & Beach (2606)
          Room & Suite (1022)
          Dining (910)
          Hotel & Grounds (7627)
          Family and Play Areas (107)
          Bathroom (98)
          Business Centre & Event Rooms (16)
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          Questions & AnswersAsk a question
          cals25
          Hi, i just wondered if anyone has booked through the main website (Barcelo hotel group) and whether everything went well? and is it safe sending them money to a specific account with barclays? many thanks in advance.
          23 May 2017|
          Answer
          Response from OccidentalatXcaret | Property representative |
          Dear cals25 Our webpage is complety safe. However, you can make the payment upon your arrival. Regards.
          0
          Votes
          Google Translation
          SallyGallop
          Is there any accessible rooms, I hear no wheelchair access ??
          23 May 2017|
          Answer
          Response from OccidentalatXcaret | Property representative |
          Dear SallyGallop This resort is fully equipped with all facilities for acthat this resort is fully equipped with all facilities for accommodating disabled persons and persons who use a wheelchair. All areas have ramps, we... More
          0
          Votes
          Google Translation
          knuts74
          What amenities are in the room (blow dryer, shampoo, soap, etc.)? I'm trying to figure out packing for our upcoming trip. Thanks!
          23 May 2017|
          Answer
          Response from OccidentalatXcaret | Property representative |
          Dear knuts74 you will find, shampoo, hair conditioner, soap, hair dryer, iron and iron board. regards
          0
          Votes
          Google Translation
          Room Tips
          "If you don't like upper floors. Ask for a ground floor and ask for ocean or jungle view."
          Read review
          "no elevators to rooms. Stairs, stairs ,stairs! Get ground floor for knee and leg issues!"
          Read review
          "Ask for top floor but no elevators so be prepared."
          Read review
          "junior suite was practically bare only one picture in 2 rooms and almost no furniture. All the rooms are..."
          Read review
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