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09/07/2017 10/07/2017
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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
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    Savings alert: 13% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 331
          US$ 199
          Great Deal
          US$ 331
          US$ 234
          Traveller (12317)
          Pool & Beach (2634)
          Room & Suite (1031)
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          Overview
          • Excellent47%
          • Very good32%
          • Average12%
          • Poor5%
          • Terrible4%
          Travellers talk about
          “royal club” (1,464 reviews)
          “man made beach” (415 reviews)
          “fun club” (345 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Occidental at Xcaret Destination
          Hotel deals
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Reviews (12,124)
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          There are newer reviews for Occidental at Xcaret Destination See the most recent reviews

          21 - 25 of 10,139 reviews

          Reviewed 2 days ago

          We were skeptical when we booked this trip since it was so cheap. Let me just say we could not have had a better vacation! The food, drinks, room, beach and pools were all a 10!!!! We had a blast and would reccomend this hotel...More

          Review collected in partnership with Barcelo Hotels & Resorts
          Thank jenniferdavisyoung
          Response from OccidentalatXcaret, Director de Relaciones con Clientes at Occidental at Xcaret DestinationResponded yesterday

          Dear jenniferdavisyoung, We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. It is...More

          Reviewed 3 days ago

          Overall we were happy with our stay. We loved the jungle feel of the resort, with the many animals on the property and the lush vegetation. We did not like the Mexican restaurant at all. During our visit we bacame First Club members but were...More

          Review collected in partnership with Barcelo Hotels & Resorts
          1  Thank analerma
          Response from OccidentalatXcaret, Director de Relaciones con Clientes at Occidental at Xcaret DestinationResponded 2 days ago

          Dear analerma, We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. We truly appreciate your sincere and constructive comments and we are very pleased to know you had a delightful stay with...More

          Reviewed 3 days ago

          We had a great vacation with our friends and family. Between the 2 families we had a 13 yo, 2 x 11 yo and a 10 yo. All of the children enjoyed exploring the resort, the food and activities. The location was perfect for exploring...More

          Review collected in partnership with Barcelo Hotels & Resorts
          Thank pamelaruthm
          Response from OccidentalatXcaret, Director de Relaciones con Clientes at Occidental at Xcaret DestinationResponded 2 days ago

          Dear pamelaruthm, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are...More

          Reviewed 4 days ago

          Just returned from staying at the Occidental where we had two rooms in building 19 for the last week. Overall the service was really great and everyone was friendly. We loved how there were ruins on the property and loved the wildlife. The resort is...More

          Thank Jennifer J
          Response from OccidentalatXcaret, Director de Relaciones con Clientes at Occidental at Xcaret DestinationResponded 2 days ago

          Dear Jennifer J, We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. We truly appreciate your sincere and constructive comments and we are very pleased to know you had a great stay...More

          Reviewed 4 days ago

          I loved this hotel so much I came back! It has a convenient location to Xcaret and has a beautiful beach, but the pools weren't very clean. We loved the wildlife around the hotel such as the monkeys and birds!More

          Review collected in partnership with Barcelo Hotels & Resorts
          Thank celidamariam
          Response from OccidentalatXcaret, Director de Relaciones con Clientes at Occidental at Xcaret DestinationResponded 2 days ago

          Dear celidamariam, Thank you so much for choosing Occidental at Xcaret Destination as your holiday destination. We loved how in a few words you described the incredible experience. We do our very best to ensure our guests are taken care of, from the moment they...More

          The Royal Playa del Carmen
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Free Parking
          • Beachfront
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 176 - US$ 563 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #39 Top resorts Hotel in Playa del Carmen
          • #45 Luxury Hotel in Playa del Carmen
          • #47 Spa Hotel in Playa del Carmen
          • #48 Family Hotel in Playa del Carmen
          • #52 On the Beach Hotel in Playa del Carmen
          • #77 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 764
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Barcelo, Hotels.com, Orbitz, Hotwire, Priceline, TripOnline SA, TravelUp, Cheap Tickets, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, HotelQuickly and HRS so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Occidental Grand Xcaret Hotel ,
          • Occidental Grand Flamenco Xcaret ,
          • Grand Flamenco Xcaret ,
          • Xcaret Grand Occidental ,
          • Occidental Xcaret ,
          • Hotel Xcaret ,
          • Xcaret Playa Del Carmen ,
          • Grand Xcaret Occidental ,
          • Xcaret Hotel ,
          • Grand Occidental Xcaret
          Add Photo Photos
          Traveller (12317)
          Pool & Beach (2634)
          Room & Suite (1031)
          Dining (922)
          Hotel & Grounds (7722)
          Family and Play Areas (111)
          Bathroom (98)
          Business Centre & Event Rooms (17)
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          Questions & AnswersAsk a question
          Missy R
          We are coming in August for our 20th wedding anniversary. I have emailed to advise of our anniversary which I forgot to add in the comments section at booking but have gotten no response. I have also sent an email to ask about deep sea fishing. We are going on a deep sea fishing trip and was advised to ask at the hotel if the restaurants will cook our fish we catch on the trip or if we need to find other accommodations for this. I have seen you respond quickly to other questions so I hope you will advise me as well. Thank you so much!
          27 June 2017|
          Answer
          Response from OccidentalatXcaret | Property representative |
          Dear MissyR, I will send you a message to get more details. Regards!
          0
          Votes
          Google Translation
          4Barnette
          Do kids (11 yrs old) have to follow the "gentleman" dress code in restaurants? Long pants, closed toed shoes.
          27 June 2017|
          Answer
          Response from OccidentalatXcaret | Property representative |
          Dear 4Barnette, it only aplies for adults. Regards!
          0
          Votes
          Google Translation
          4Barnette
          My son is 11 yrs old and still considered a "child" at the resort. Is he required to follow the dress code for "gentlemen"at certain restaurants? I was more concerned with the requirement of long pants and closed toe shoes.
          27 June 2017|
          Answer
          Response from j3mmr71 | Reviewed this property |
          I think the answer for young boys would be no. According to the website it says, " Dress code: long pants, shirt and closed shoes for men". Since he doesn't exactly fit the description of being man there is no mention of... More
          0
          Votes
          Room Tips
          "Building 15 is near water cover and beautiful breakfast spot. Building 14 near pools and front desk"
          Read review
          "Go First Club if possible!"
          Read review
          "Excellent service. I have enjoyed. I will return. I love the First Club team and the facilities."
          Read review
          "General Manager Roberto Vado is the BEST! ask for him!"
          Read review
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