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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    011 34 518 88 93 13
    Hotel website
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    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
    US$ 194
    US$ 196
    US$ 194
    Traveller (12843)
    Pool & Beach (2724)
    Room & Suite (1062)
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    Overview
    • Excellent48%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,501 reviews)
    “man made beach” (430 reviews)
    “fun club” (352 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
    Hotel deals
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    Hotel Eclipse
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    The Royal Haciendas All Suites Resort & Spa
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    #48 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
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    Azul Beach Resort The Fives Playa Del Carmen
    6,645 reviews
    #59 of 211 hotels in Playa del Carmen
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (13,067)
    Traveller rating
    Traveller type
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    1 - 5 of 10,783 reviews

    Reviewed yesterday

    This was a three day vacation for relaxation away from work this place is he th this was a three day vacation for relaxation away from work this place exceeded my expectations very friendly staff everyone speaks good English and everyone was nice and helpful...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Heather P
    Reviewed yesterday

    We went in October and was very nervous about the weather, but we had an amazing time! Hardly any rain (a little in the afternoon) and water temperature was very comfortable. The staff is super friendly. All the food was great with exception to the...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank danarobinson06
    Reviewed 2 days ago

    This hotel is a must from the minute we got of our transfer to the hotel the staff was so amazing. We had 8 of us in our group all family and the resort was the best ever. Plenty of things to do for all...More

    Review collected in partnership with Barcelo Hotels & Resorts
    3  Thank LOVE-2-GO-HOLIDAYS
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear LOVE-2-GO-HOLIDAYS, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We loved how in a few words you described...More

    Reviewed 2 days ago via mobile

    This was our second visit to the hotel over the past few years. As always, it did not disappoint. Many updates over the last six months to include a bridge over the jungle canopy along with various updates to the rooms and trails. We really...More

    Thank Justin M
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear Justin M, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned...More

    Reviewed 2 days ago via mobile

    We had our wedding at this resort this past week. We Stayed monday to monday. We upgraded to the royal club and in our opinion its worth it. The drinks and food are much better! The only reason I give this 4 stars is because...More

    Thank Sadie S
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear Sadie S, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are absolutely delighted...More

    Hotel Eclipse
    141 reviews
    #149 of 211 hotels in Playa del Carmen
     
    The Royal Haciendas All Suites Resort & Spa
    3,680 reviews
    #48 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    7,481 reviews
    #32 of 211 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,645 reviews
    #59 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 138 - US$ 653 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #45 Luxury Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #50 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Barcelo, BookIt.com, Expedia, Hotels.com, TripOnline SA, Orbitz, Travelocity, HotelsforEveryone, Evoline ltd, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (12843)
    Pool & Beach (2724)
    Room & Suite (1062)
    Dining (937)
    Hotel & Grounds (8119)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
    Nearby
    Hotel Eclipse
    141 reviews
    .63 km away
     
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    2.44 km away
     
    Paradisus Playa Del Carmen La Esmeralda
    7,481 reviews
    1.80 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,645 reviews
    3.28 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    1,832 reviews
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    Questions & Answers
    Get quick answers from Occidental at Xcaret Destination staff and past guests.
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    Room Tips
    "Building 21 is by the quieter pool but you don't get good views."
    Read review
    "ask for a pool room view"
    Read review
    "Avoid building 11 --it is by the parking lot and main entrance and a lot of the rooms in that building..."
    Read review
    "All rooms are very quiet, ours certainly was as it was about 500 meters from the main complex."
    Read review
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