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Ocean Maya Royale

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5,999 Reviews from our TripAdvisor Community

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Showing 4,917: English reviews
Reviewed 9 March 2014

We spent 11 nights at the Ocean Maya Royale at the end of February/beginning of March. We booked the trip through Thomson from Manchester flying on the Dreamliner. The flight was great with loads of space even in economy and good in-flight entertainment. The food was okay but everything outside of meals/ water with dinner/ tea & coffee after dinner...

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5Thank Bettyboo1805
Pepin, Wisconsin
Reviewed 9 March 2014

I would like to say I would recomend Ocean Maya Royale to everyone vacationing, and I would like to give a special shout out to Anny Martell and the rest of the staff for there great performances and friendly smiles....Thanks for the great time!!!!

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4Thank petey0892
Wisconsin
Reviewed 8 March 2014

Check in was quick and easy, room was kept clean daily. Staff was very friendly and accommodating. Food choices were good, however much of the time the buffet foods were not warm. In the buffet it was not uncommon to run out of plates or glasses, these were replenished quickly. Having stayed at numerous all inclusive resorts in the area...

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4Thank djh1431
Detroit, Michigan
Reviewed 8 March 2014

The staff here is wonderful. Always encouraging you to have fun and join in the activities. Annie, Edy, Mario and the rest of the entertainment staff were always wonderful. Every day there was water aerobics and other activities to do in the sun, and then after dinner there was always a fun and energetic performance put on. After the marvelous...

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2Thank Cody B
halifax
Reviewed 8 March 2014

Just got back from a week stay....we upgraded so we got a few extra perks.....the beach was not the best but it was a very clean resort with amazing staff...the only real complaints would be slow drink service waited 45 minutes to an hour and ended up with half glasses of beer....lol....and the food was not served hot most times....but...

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3Thank regisHalifax
Charlotte, North Carolina
Reviewed 7 March 2014

My husband and I went here for our baby moon in February. We have stayed at one other all inclusive resort and Ocean Maya Royale doesn't even compare to the Couples resort we stayed at in Jamaica. Since I am pregnant and can not drink..i was really looking forward to eating some good food. I did not get to do...

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2Thank Kari K
Birmingham, United Kingdom
Reviewed 7 March 2014

Just returned from holiday in Mexico at this hotel. Very pleased with choice. Grounds are immaculately kept and staff are extremely friendly. In particular the restaurant captain in Blue Moon - Marcos who went out of his way to present all of his guests with a very high quality so service. Also like to mention Henry at the Italian. Excellent...

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2Thank froggle1949
Gerald, Missouri
Reviewed 7 March 2014

My husband & I, along with another couple just returned from a 4 night stay at the Ocean Maya Royale. Check-in was fast and easy, we had a drink in hand 20 minutes after arriving. We had an early flight, so of course the rooms were not ready when we arrived in the morning. They kept our luggage til the...

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4Thank MidMoMomof3
Oxfordshire, United Kingdom
Reviewed 6 March 2014

Just returned from a very nice holiday at the ocean maya it is a small and very easy to get around complex very clean & staff very helpful & polite good food in buffet & all other restaurants the sea very clear you can see the fish swimming around you. Entertainment very good

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4Thank Angela H
Arcadia, Wisconsin
Reviewed 6 March 2014

This is a nice resort to come to - the beach is something to be desired but, the pools were nice. Rooms are fine as you are not in the room that much anyways but, there is no full length mirror and you ladies know that being able to see the whole outfit is pretty important. The bartenders at the...

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4Thank LeleSap

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,369 - ₹ 1,14,999 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,462 questions
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Questions? Get answers from Ocean Maya Royale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at back are quieter”
 of 5 bubbles Tanyaw567, 22 Jan 2017 | Read review
“Ocean view rooms. Privilege rooms are the furthest from the beach and pools.”
 of 5 bubbles mousemott, 20 Jan 2017 | Read review
“all rooms are great, ground floor you get to experience the wild life on your terrace”
 of 5 bubbles Nathaniel-Richards, 17 Jan 2017 | Read review
“Ask for an upgrade! Might get one for free. Also, be wary of Ocean-View rooms. Many were over party pool. So they could be pretty loud.”
  • Lovely patio with whirlpool tub!
  • Lovely spacious room
  • Seating area in suite
  • Beautiful comfortable suite
 of 5 bubbles SteadE09, 16 Jan 2017 | Read review
“Don't go unless you are prepared to pay for Privilege”
 of 5 bubbles Nippy65, 14 Jan 2017 | Read review
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