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6/8/2017 7/8/2017
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    Ocean Maya Royale

    Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 388
    Traveller (7951)
    Pool & Beach (1980)
    Room & Suite (1001)
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    Overview
    • Excellent55%
    • Very good31%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “blue moon” (532 reviews)
    “el charro” (318 reviews)
    “pool bar” (560 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Ocean Maya Royale
    Special Offer: Get your 5% discount!
    Blue Diamond Luxury Boutique Hotel
    1,407 reviews
    #45 of 209 hotels in Playa del Carmen
     
    Magic Blue Hotel
    650 reviews
    #54 of 209 hotels in Playa del Carmen
     
    Zoetry Paraiso de La Bonita
    2,261 reviews
    #4 of 25 hotels in Puerto Morelos
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    50
    Reviews (6,508)
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    There are newer reviews for Ocean Maya Royale
    See the most recent reviews

    2,351 - 2,355 of 5,295 reviews

    Reviewed 18 August 2014 via mobile

    It's the second time we stay at Ocean Maya Royale for 15 days. The first time we loved it, and this time again we were not disappointed!! The hotel is so beautiful with a lot of animals walking around, the food is EXCELLENT and the...More

    10  Thank Andrea D
    Response from OCT-CustomerService, Manager at Ocean Maya RoyaleResponded 25 August 2014

    Dear Guest, Thank you for writting a review on Tripadvisor. We would like to thank you also for choosing again our Hotel for your holidays and we are very happy to read that we have fulfil your expectations once again this year. I will make...More

    Reviewed 18 August 2014

    This was one of the best holidays my husband and I have had. Apart from getting through Mexican passport control and customs (which took nearly 2 hours) I could not fault the holiday. The hotel was excellent. Clean and well kept, the staff were all...More

    8  Thank Caroline C
    Response from OCT-CustomerService, Manager at Ocean Maya RoyaleResponded 25 August 2014

    Dear Guest, Thank you for posting a review on Tripadvisor. We are really pleased to read that you both have had such a great time with us. Thank you so much for all the great complements made about the property and also your Rep, I...More

    Reviewed 18 August 2014

    Agree with everything posted before about the nice property. The staff was lovely from the restaurants to the beach. Management, I'm not so sure. While they were nice, there seemed to be little communication when problems arose. The food was all good, except the El...More

    7  Thank RosieS
    Response from OCT-CustomerService, Manager at Ocean Maya RoyaleResponded 25 August 2014

    Dear Guest, Thank you for sharing your experience on Tripadvisor. I would like to start with a big apology for all the inconveniences that you had with the aircondition, I am really sorry to read that after reporting it several times, It did not worked...More

    Reviewed 17 August 2014

    To start the hotel is beautiful and well kept. Check-in went without a hitch and we were given a map of the grounds and told our luggage would be delivered to our room. After getting off the plane and arriving to the hotel, my first...More

    20  Thank Randy H
    Response from OCT-CustomerService, Manager at Ocean Maya RoyaleResponded 25 August 2014

    Dear Guest, Thank you so much for sharing your experience on Tripadvisor. I am really pleased to read that you have covered all your expectations during your holiday; thank you for all the great complements you have made about the rooms, the comunal areas and...More

    Reviewed 17 August 2014 via mobile

    Best holiday and weather I've ever had! Restaurants: Best food by far was the Blue Moon (international food). Men need to wear trousers there but it is the only restaurant with perfect air con so it doesn't matter! The waiters were brilliant and food delicious,...More

    14  Thank MissRobs
    Response from OCT-CustomerService, Manager at Ocean Maya RoyaleResponded 26 August 2014

    Dear Guest, Thank you so much for such a complete review full with great comments and good tips for any future traveller. We are thrilled to read so many good comments and so many details about your stay at the Hotel. I will make sure...More

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    5,420 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 158 - US$ 651 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Top resorts Hotel in Playa del Carmen
    • #33 Family Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • #51 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotels.com, Cancelon, Hotwire, HotelsforEveryone, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Ocean Maya Royale Hotel Playa Del Carmen ,
    • Ocean Maya Hotel ,
    • Ocean Maya Playa Del Carmen ,
    • Hacienda Maya ,
    • Ocean Maya Royale Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (7951)
    Pool & Beach (1980)
    Room & Suite (1001)
    Dining (876)
    Hotel & Grounds (4473)
    Bathroom (76)
    Family and Play Areas (31)
    Business Centre & Event Rooms (9)
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    Ask a question
    Questions & Answers
    msindelar89
    27 July 2017|
    AnswerShow all 2 answers
    Response from maley1967 |
    We were there last September we were lucky our stretch of beach didn't have a seaweed problem at all but I know some stretches of beach do have a problem
    0
    Votes
    Room Tips
    "We were in Vill Block 37. Quite private and quiet. I think an upper floor is best."
    Read review
    "Privilage rooms are farther away from ocean"
    Read review
    "Best views are probably at building 12 and nine. Building 11 gives a nice view"
    Read review
    "Any room would be a good room"
    Read review
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