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Ocean Maya Royale

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5,999 Reviews from our TripAdvisor Community

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Showing 4,917: English reviews
Stockholm, Sweden
Reviewed 16 March 2014

We stayed two weeks at Ocean Maya Royale end of February-beginning of March 2014 and we had a wonderful vacation with our friends. OCM is a very well-maintained resort with excellent food, great service and fantastic surroundings. We stayed in a Junior suite and had including Privilege and we loved this extra service! Very comfortable sunbeds at the beach, the...

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6Thank Marco S
Reviewed 16 March 2014 via mobile

I have been to a couple other resorts in the area, but this one is the best by far. Beautifully updated rooms. The beach and pool areas are well maintained, beautiful clean pool, sand and beach area. Fun entertainment during day and night. The service is wonderful!

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1Thank Lindsey '
Stockholm, Sweden
Reviewed 16 March 2014

Our stay at the Ocean Maya Royal was a fantastic experience. The hotel is very nicely nestled in a beautiful garden with lots of greenery and flowers. Rooms in Privilage was large and spacious. The service from the staff was top class. We would like to highlight Alisandra Holez which was a perfect host at the Privilage lounge. Alisandra serviced...

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3Thank Kjell_Susanna
Stoke-on-Trent, United Kingdom
Reviewed 14 March 2014

yvoenetty the best waitress at the hotel made us fell welcome and we never waited for anything the rooms were clean and the view was like a garden which all different animals visited including deer birds and many others food was good as was the weather

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1Thank shiftyrob1
Durham, United Kingdom
Reviewed 14 March 2014

We spent the most amazing 2 weeks on our honeymoon at the Ocean Maya it is a fabulous hotel and is set in the most beautiful well kept gardens I've ever seen. Warm welcome from all staff on arrival and it just continued to be a wonderful experience. We had left it too late to secure 1 of the honeymoon...

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7Thank Gem_2907
Saskatoon, Canada
Reviewed 13 March 2014

We loved our one week stay at the Ocean Maya!The resort was well-maintained, the accommodations comfortable and the staff all extremely helpful and friendly. The 4 a la carte restaurants all served delicious food and were worth the occasional wait for a table. The buffet was the weakest link for us. All the bartendenders were awesome - so skilled and...

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6Thank Sherry1603
southend
Reviewed 13 March 2014

We stayed her last year in early March and again enjoyed the visit. I would class this hotel as 4 star. Several minor irritations but not serious enough to cause major concern. The trip through Thomson was again superb value for money. You must upgrade to premier class on the flight and book the seats in rows 1 to 6...

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4Thank richard s
Seward, Nebraska
Reviewed 13 March 2014

My wife and I stayed March 9-13. Staff was wonderful and would like to give a special shout out to the pool bar staff of Tony Vargas, Miguel Gutierrez, Ignacio Nacho, and Angel Ramirez. Great service!! Nice quiet resort with plenty of beach chairs. No reservations required for meals and food was great in each of them.

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3Thank Jess S
Momence, IL
Reviewed 13 March 2014

Let me first start this review by saying I've never submitted a review before, but TripAdvisor has always been my main source of information when traveling. We traveled March 1st through 8th, 2014, and we absolutely enjoyed this resort! There were 6 of us in the group total, all couples. We landed in Mexico and waited as patiently as we...

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8Thank carelyn29
Dayton, Ohio
Reviewed 13 March 2014

My husband and I have stayed at about 10 different AI resorts.and this was our favorite! We traveled with 5 other couples and everyone had a great time and we contribute a lot of that to the amazing staff. The staff seemed very happy and went out of their way to make sure patrons were okay. Consualo, Maguel and Danial...

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7Thank Veronica A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,369 - ₹ 1,14,999 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,462 questions
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Questions? Get answers from Ocean Maya Royale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at back are quieter”
 of 5 bubbles Tanyaw567, 22 Jan 2017 | Read review
“Ocean view rooms. Privilege rooms are the furthest from the beach and pools.”
 of 5 bubbles mousemott, 20 Jan 2017 | Read review
“all rooms are great, ground floor you get to experience the wild life on your terrace”
 of 5 bubbles Nathaniel-Richards, 17 Jan 2017 | Read review
“Ask for an upgrade! Might get one for free. Also, be wary of Ocean-View rooms. Many were over party pool. So they could be pretty loud.”
  • Lovely patio with whirlpool tub!
  • Lovely spacious room
  • Seating area in suite
  • Beautiful comfortable suite
 of 5 bubbles SteadE09, 16 Jan 2017 | Read review
“Don't go unless you are prepared to pay for Privilege”
 of 5 bubbles Nippy65, 14 Jan 2017 | Read review
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