We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Ocean Maya Royale

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Ocean Maya Royale
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

6,072 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ocean Maya Royale
See the most recent reviews
Showing 4,973: English reviews
Springfield, IL
Reviewed 2 May 2014

1st time at ocean Maya royale, we love it! We arrived on Wed. emailed resort our room request at check in Edwardo gave us our choice of room blocks available. We have a ocean/pool view block 26. Food is good at the buffet, lots to choose from. Ate at blue moon last night salmon & steak were good. WiFi is...

 Report
Helpful?
4Thank mmhemp
Roscoe, Illinois
Reviewed 2 May 2014

Booked Ocean Maya Royale as our first all-inclusive travel adventure. We had always had access to a car on our prior vacations and were constantly on the go from one place to another, but by the second day we had settled in and enjoying the many activities that were offered at Ocean Maya Royale. The swim up pool bar was...

 Report
Helpful?
2Thank Craig6813
Richmond Hill, New York
Reviewed 1 May 2014

My husband and I just returned from our little impromptu getaway at Ocean Maya. We arrived on Saturday and really enjoyed our stay. We got to the hotel around 1:30 pm and our room wasn't ready so we had a little lunch at the buffet and then a drink at the lobby bar. Within the hour our room was ready....

 Report
Helpful?
16Thank ANTravelers
Dartmouth, Nova Scotia
Reviewed 1 May 2014

Just back from one week at Ocean Maya - Privilege sounds better than it actually is. Weather was great and visit to Play del Carmen was fun. Go by cab - $20 each way and worth it. Food was so so. Japanese was great - other a la cartes not good - mostly ate at the buffet. If you are...

 Report
Helpful?
1Thank ejmallhal
Kincardine, Canada
Reviewed 30 April 2014

We had visited OCM this past Christmas, and just returned to Ocean Maya Royale for our second visit from April 19-26, 2014. We brought both sets of our parents for their first visit to OCM. Service with WestJet from Hamilton, Ontario was great. We also used Canada Transfers for the second time and were very pleased with the service. Rooms:...

 Report
Helpful?
8Thank TeamShine
Birmingham, United Kingdom
Reviewed 30 April 2014

Amazing time together at a fantastic place, we loved ocean maya. The room was lovely and kept clean, the staff friendly and the grounds were immaculate. Went on some excursions booked through traffic tours in the lobby, a young girl called Denise helped us choose and she really was lovely and so helpful and friendly, and our excursions were brilliant...

 Report
Helpful?
3Thank Tracey W
Sudbury, Canada
Reviewed 30 April 2014

AL & Nicole Ontario, Canada Stayed, April 18 to 25, 2014 I was pleaseantly surprised how much I loved this trip. From the moment we landed everything fell into place, Amstar greeted us for our transfer, just as expected, we were well received the moment we arrived at Ocean Maya Royale. Sergio placed us in Block 7 and 8, very...

 Report
Helpful?
5Thank Al M
Holbeach, United Kingdom
Reviewed 30 April 2014

We went to this hotel earlier this year . After a very tiring journey we finally arrived in Mexco , the airport is very busy , but we finally got through to find our coach . The journey took about an hour after calling at around 4 hotels . It was worth the wait , lovely hotel , quick check...

 Report
Helpful?
3Thank twosomeLincs
Saffron Walden, United Kingdom
Reviewed 30 April 2014

My husband and I went here in October 2013 to celebrate our honeymoon for 10 nights, we had a lovely time from beginning to end. The hotel was very clean and staff very helpful. We did upgrade to privilege and the lady on the beach area really was great and very friendly. The food was good, Our favorite was the...

 Report
Helpful?
5Thank katieh07
Copenhagen, Denmark
Reviewed 30 April 2014

We stayed at Ocean Maya for 2 weeks in March 2014. The overall impression is a very nice and tidy hotel. The staff is very helpfull and positive. The hotel is situated in a big park area. The park is kept very nice and tidy - you can use a lot of time walking around in the park. We stayed...

 Report
Helpful?
3Thank Bodil B

7,948 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7411)
Viewed
Dining (720)
Viewed
View from Room (271)
Viewed
Pool/Beach Area (1803)
Viewed
Hotel & Grounds (1597)
Viewed
Room/Suite (530)
Viewed
Family/Play Areas (28)
Viewed
Bathroom (74)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (1)
Viewed
Other (2378)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (479)
Viewed
Amenities (29)
Viewed
Beach (38)
Viewed
Junior Suite (45)
Viewed
Pool (40)
Viewed
Dining (114)
Viewed
Romance Suite (66)
Viewed
Standard Mayan Deluxe (52)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (13)
Viewed
Dining (8)
Viewed
Pool/Beach Area (10)
Viewed
View from Room (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.6 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#56 of 211 in Playa del Carmen
4,502 reviews
1.2 km away
Blue Diamond Luxury Boutique Hotel
Blue Diamond Luxury Boutique Hot...
#46 of 211 in Playa del Carmen
1,275 reviews
8.3 km away
The Reef Coco Beach
The Reef Coco Beach
#103 of 211 in Playa del Carmen
3,391 reviews
Show Prices
Show Prices
Show Prices
34.8 km away
Catalonia Royal Tulum
0.3 km away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#34 of 211 in Playa del Carmen
8,838 reviews
6.6 km away
Catalonia Playa Maroma
Catalonia Playa Maroma
#4 of 5 in Playa Maroma
6,483 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 12,535 - ₹ 44,577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Jetsetter so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen
Hotel Style:
#25 Top resorts Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,506 questions
Ask a question

See all questions (1506)

Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefers the 30,31 37 block very quiet and close to the italian restaurant and pool”
  • From room 2704
  • From Room 3702
 of 5 bubbles Youppi-Sherbrooke, 23 Feb 2017 | Read review
“i was privilege and had room 201 and very nice”
 of 5 bubbles susanm299, 23 Feb 2017 | Read review
“Adults only, ocean view rooms, patios”
 of 5 bubbles 925lindsey, 23 Feb 2017 | Read review
“any room is a good room”
 of 5 bubbles samy-girl, 22 Feb 2017 | Read review
“Rooms closest to the courtyard can be noisy at nights with the entertainment”
 of 5 bubbles 323steveq, 20 Feb 2017 | Read review
5 of 5