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Ocean Maya Royale

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6,249 Reviews from our TripAdvisor Community

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There are newer reviews for Ocean Maya Royale
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Showing 5,100: English reviews
Motherwell, United Kingdom
Reviewed 24 July 2014

This is by far one of the finest hotels we have ever stayed in; from the moment we arrived to the second we departed the service was top-notch. Our room was always beautifully presented and spotlessly clean, which was reflected in the incredibly well kept grounds and facilities. The staff were also truly excellent - particularly Ana Iris at the...

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7Thank Mhairi P
Clifton, New Jersey
Reviewed 24 July 2014

I loved it So clean great location ! Landscape excellent ! if you looking for a place to relax this is your hotel ! Great service and since its adults only is quiet! There are 4 restaurants to choose from but we usually ate at the main buffet style and the Mexican restaurant

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2Thank Doniatrip
Milwaukee, Wisconsin
Reviewed 23 July 2014

My boyfriend and I stayed here last week for 7 days. Absolutely no complaints! The pillows are pretty awful but after reviewing trip advisor before we came we brought our own. Staff is awesome, food fantastic, place is kept very clean. Most of the staff go out of their way to make you feel comfortable. Shout out to Alfredo from...

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1Thank colemanmsc
Madison, Wisconsin
Reviewed 23 July 2014

Check-in seemed somewhat uncoordinated. I thought presenting my ID and reservation number would suffice however I needed to have a very special portion of an email sent weeks prior in hand before they could even look up my reservation. Luckily the lobby had WiFi and I could pull it up on my phone. This email they wanted to view was...

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Thank Kate N
Leominster, Massachusetts
Reviewed 23 July 2014

Just returned from Mexico after a week at the Ocean Maya. My wife and I truly enjoyed this resort and all its perks. The grounds are beautifully maintained and the wildlife was exciting. We stayed in building #9 on the first floor and had easy access to the beach, pools, restaurants and main buildings. The room was very comfortable and...

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3Thank Brendon3
Houston, Texas
Reviewed 23 July 2014

My mother and I just returned from a 5 days stay at Ocean Maya. The online pictures really don’t do the resort justice. The place is immaculate; the landscaping is well maintained, rooms are clean, and the wildlife (No shortage of iguanas or coitas) are a sight to see. Always have a camera on hand! We were looking for a...

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Thank kendra6303
Midlands
Reviewed 22 July 2014

My wife and I have just returned from 2 wonderful weeks at the Ocean Maya. Perfect for lazy days on the beach and some great scuba diving. We choose Mexico to celebrate our 25th wedding anniversary as we had our honeymoon in Mexico all those years ago. Unfortunately the first visit was not so good. The flight on the Dreamliner...

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11Thank VanQuish-Oxfordshire
Scotland
Reviewed 22 July 2014

We've had a fab holiday at the Ocean Maya Royale and hope to return some time in the future. The rooms are spacious and well appointed. The maids visit every day and keep the rooms spotless. The mini bar is top up regularly. The shower was great but it took some time for the hot water to come through but...

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4Thank wosog
New York City, New York
Reviewed 22 July 2014

Beautiful place with nice stuff, no complains at all, I would stay again, the location is perfect and adults only option is great as well. Delicious food and nice service everywhere. Just book it and go!!!

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3Thank IrinaNetwork
Asheville, North Carolina
Reviewed 22 July 2014

We stayed at the Ocean Maya for our honeymoon in May 2014. The resort was great, and an excellent value. No other resorts that I considered came close to the value that we got at Ocean Maya. We tried all of the restaurants on property, and they were all great, especially the Italian restaurant. While we were there, the resort...

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Thank AppState1986

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 10,301 - ₹ 23,907 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,598 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room in this hotel is excellent”
artvic, 22 Apr 2017 | Read review
“the higher the villa number, the further you'll be from the pools/ocean”
reanna1022, 18 Apr 2017 | Read review
“second floor, sea view.”
mickb55, 17 Apr 2017 | Read review
“The ppola rea can be very loud during the day”
moniqueb435, 16 Apr 2017 | Read review
“Ask for building 21, 26 or 29 on the 2nd floor”
Bomani, 14 Apr 2017 | Read review
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