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Ocean Maya Royale

Bookit.comUS$ 279*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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6,335 Reviews from our TripAdvisor Community

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There are newer reviews for Ocean Maya Royale
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Showing 5,158: English reviews
Coventry, United Kingdom
Reviewed 6 October 2014

We stayed for 14 nights from 20th September and just fell in love with the hotel. We flew from Birmingham on the new Thomson Dreamliner, Its more spacious and quieter than previous aircraft we have flown on and the premium cabin was great. After a ten hour flight you need to have that WOW feeling when reaching your hotel to...

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Helpful?
9Thank sungod63
OCT-CustomerService, Manager at Ocean Maya Royale, responded to this review

Dear Guest, Thank you so much for posting a review on Tripadvisor. We are very pleased to read that you had such a great holiday and we apreciate the fact that you have mention so many positivie things about the Hotel and our staff. I will be making sure how good they were to you during your stay. We hope...

Huddersfield, United Kingdom
Reviewed 6 October 2014

This was our first stay in a H10 hotel and we were not disappointed. On our arrival after a 10 hour flight and a long wait for our cases at Cancun airport (they really need to sort the queues out!) we were checked in by a very courteous and efficient reception person and then whisked away (on a golf buggy)...

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10Thank MelthamTerrier
OCT-CustomerService, Manager at Ocean Maya Royale, responded to this review

Dear Guest, Thank you so much for posting a review on Tripadvisor. We are thrilled to read that you have found the Hotel to be such a great place for your holidays. Thank you so much for all the positive comments you have made, specialy about the staff; they work really hard everyday with lots of ilussions in order to...

West Seneca, New York
Reviewed 6 October 2014

Having just returned home from a wonderful week in Mexico, I can hardly wait until the next chance to go!! The Ocean Maya was new to me being adults only but couldn't have loved that part more! Our Westjet vacation from Toronto went smoothly from start to finish. We were picked up at the airport and taken to the resort...

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Helpful?
8Thank jimrad121
OCT-CustomerService, Manager at Ocean Maya Royale, responded to this review

Dear Guest, Thank you for posting a review on Tripadvisor. It is great to read that you had such a great time and that your holidays were almost perfect thanks to the staff of the Hotel, the service, restauranst but also all the people you met from other places. Thank you for mentioning some parts of our staff, I will...

Reviewed 5 October 2014

returned last week from our 2nd visit to O.M.R.we felt truly " looked after " from arrival to departure .Nothing is too much trouble for the amazing staff .From reception to the "towel boy" they are all fantastic ,special mention for Mariel ,Edgar,Anna Iris, and Anna our housekeeper who kept our room spotless.We loved the improvements from our last visit...

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6Thank Dianne D
OCT-CustomerService, Manager at Ocean Maya Royale, responded to this review

Dear Guest, Thank you for posting a review on Tripadvisor. I would also like to thank you for coming again with us and It was, personally, a pleasure to assist you with your special requests. I am really happy to read that you have found the new changes and inprovement an extra value to your holidays. We hope to see...

London, United Kingdom
Reviewed 4 October 2014

I have just arrived home after 11 nights at this fabulous hotel. The staff here are amazing and will bend over backwards to help you. I would like to say a big thank you to Oli (who works the Lobby Bar) such a lovely person and makes the most amazing cocktails. He is very attentive and works extremely hard. I...

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11Thank TillyKat
Portsmouth, United Kingdom
Reviewed 4 October 2014

all i can say is this place is absolutely amazing. the other reviews will you tell you about the hotel, the grounds the pools, the beaches...perfection. the only things i need to reiterate are about the staff. they honestly cannot do enough for you and are so polite and friendly. there are several who deserve individual mentions - oscar at...

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13Thank Lauren K
Glasgow
Reviewed 3 October 2014

Just spent two good week here leaving on 30th September. I agree with the majority of the comments regarding the high standards of the Hotel from all of the previous contributors. good sized rooms, comfortable beds, air conditioning etc. Very tidy smart well kept grounds, 4 a la carte restaurants all with pre cocktail drink and decent sized portions. Hacienda...

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15Thank john m
CHESTERFIELD, United Kingdom
Reviewed 3 October 2014

Was slightly disappointed with this hotel, we chose this hotel for our honeymoon on the 17th Sept 2014..having read reviews we thought this would be ideal honeymoon hotel, but we where disappointed. Firstly our flight on the dreamliner was not as we thought, no meals for me what I had chosen very limited entertainment due to technical fault, but plenty...

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3Thank JC4G
Oakland, California
Reviewed 2 October 2014

My wife and I stayed at the OMR for one week around August 29, 2014. We were looking for a nice all inclusive, adults only, at a fair price. OMR provided an amazing experience! I have stayed in quite a full all inclusives, most of which were substantially pricier than OMR, and I was pleasantly surprised to find that OMR...

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10Thank vballtrumpeter
Alda, Nebraska
Reviewed 2 October 2014

This was my 2nd time at the OMR in a year. I LOVE this resort! The staff, the grounds, the facilities, restaurants, bars, etc...love it all! This is a smaller resort also, I like the fact it doesn't take me 4 days to find my way around! I would be happy to answer any questions from anyone on this property!!...

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11Thank JodiLang73

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 11,548 - ₹ 41,586 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,635 questions
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Keighley, United Kingdom
manchester
5 months ago

See all questions (1635)

Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3708 was a great room did not look onto any other room it is upstairs so good views it is the last block by the sea.”
hollotoffun, 23 May 2017 | Read review
“We didn't feel pressured by the privilege offer”
terria954, 23 May 2017 | Read review
“We always ask for ground floor in a quiet part, and both times have got what we asked for.”
salatham123, 22 May 2017 | Read review
“The Privilege (H10) rooms are slightly larger”
, 22 May 2017 | Read review
“We had a standard room and were very satisfied with it which was on the second floor”
travelmadNorthampton, 22 May 2017 | Read review
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US$ 279* /night
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Prices are for 1 room, 2 adults
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