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Ocean Maya Royale

CancelonUS$ 245*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 269*
US$ 245*
Great Deal
US$ 269*
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Ocean Maya Royale
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6,317 Reviews from our TripAdvisor Community

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Showing 5,143: English reviews
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Mayfield Heights, Ohio
Reviewed yesterday NEW

We returned to Ocean Maya Royale the last week of April 2017. We again found the check-in and check-out a breeze. Desk clerks like Gaby and other service staff were friendly and helpful. It was a pleasure to see the hostess at the breakfast buffet each morning The food was very good, sometimes great. One afternoon there was a ceviche...

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Helpful?
Thank Dave C
Cincinnati, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017 via mobile

We are just completing our 7 day stay. We have stayed in many different resorts in Rivera Maya and this leads the rest. Food is excellent even at the buffet. The staff is genuine and the entertainment staff makes sure you have a wonderful time. Nightly entertainment is professional level with high level talent. We will return and recommend to...

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Helpful?
42Thank Waka B
About Hotel's Favourite Review
OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale, responded to this review

Dear OMR former guest: On behalf of the entire staff we would like to thank you for sharing this review of our resort with community of travelers and future OMR guests. Also thank you for mentioning our co workers Jennifer and Mario , since this is very important for them and for us. Please let us next time you are...

Reviewed yesterday NEWvia mobile

Thank you so much for a wonderful vacation .. the hotel is so beautiful, service and staff are great! Many thanks to the entertainment team, loved their activities! Stephan, Alexis, Aranza, Erick, rodrigo and Pamela: thank you soooo much for everything, we will miss you all! Many hugs and kisses and we really hope we come back soon! 💞🤗

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Helpful?
Thank Marisa A
Reviewed yesterday NEWvia mobile

Best vacation ever!! Thank you so much to the entertainment staff in the pool area, specially Aranza, thanks for helping me out with Katie's gift!! Alexis rodrigo Pamela Erick Stephan and Alexis, you were all great too! We hope to come back soon!!

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Helpful?
Thank Heather R
Reviewed yesterday NEWvia mobile

Thank you Aranza Pamela Alexis Stephan Rodrigo and Erick. Thanks to all of you in the sports and entertainment team, we had an awesome weekend here. We loved the pool area with you guys , your activities are just the besttttt!!! It was my bachelorette party and I am totally happy with this place, they made me feel like the...

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Helpful?
Thank Katie W
Reviewed yesterday NEWvia mobile

Thank you so much for an amazing visit!!! We had so much funnnn. Aranza, Alexis, Erick, rodrigo, Stephan and Pamela were great! The best entertainment team ever .. their activities rock! Foam party was terrific ! Thank you for an amazing Vacation everyone!

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Helpful?
Thank Mary Beth W
Providence, Rhode Island
Reviewed yesterday NEWvia mobile

This hotel is awesome! We said mexico with the gals!! Celebrating birthday and soon wedding for a friend 👰.. food and drinks were awesome. Many thanks to the entertainm team, their activities rock. Aranza, alexis, stephan, pamela, rodrigo and Erick: thank you soooo much for keeping us drinking and laughing lol!!! We wont forget this trip everrrr!!

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Thank ntashian
Houston, Texas
Reviewed 2 days ago NEWvia mobile

So very much to cover about an all-inclusive resort where we spent 7 days, so I will do my best to cover it as briefly as possible. I've lost count exactly but I believe this is the 11th such Mexico resort we have stayed in. First, the location in Playa Del Carmen is great for two reasons: 1) Relatively short...

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Helpful?
2Thank GK7
Reviewed 2 days ago NEW

We has a great time at Ocean Maya Royale, the beach was my favorite place. I love reading my book on a beach chair, under a thatch roof hut as my pina colada is in arms reach. Our wedding day was amazing. Everyone who was involved did a great job. Our wedding coordinator was there if we needed anything. He...

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1Thank Stacey Y
Reviewed 4 days ago NEWvia mobile

Had an amazing time! Was celebrating my birthday weekend and since I got there everyone was really friendly and outgoing. The entertainers made sure my friend and I were having the time of our lives, one for a fact I remember by the name of Alexis Villa, whom was very outgoing and kind. Overall the hotel was amazing and definitely...

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Helpful?
1Thank Queensy T
OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale, responded to this review

Dear OMR Guest, We really appreciate you took the time to share this review with all the community of travelers and future OMR guests, also special thaks for mentioning our co worker Alexis, since this is very important for us. Please let us next time you are planning your holidays we will be looking forward for the chance of hosting...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 11,081 - ₹ 40,630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen
Hotel Style:
#25 Top resorts Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,635 questions
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Keighley, United Kingdom
manchester
5 months ago

See all questions (1635)

Questions? Get answers from Ocean Maya Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid getting rooms near the LOVE sign. Every time you walk near that LOVE sign, you catch a bad smell of seaweed or garbage.”
870staceyy, 20 May 2017 | Read review
“Very few seem to have any sort of ocean view, and if they do, they are most likely right by the pool.”
schleyrib, 13 May 2017 | Read review
“No elevators except the rooms closest to the Lobby in which some are handicap accessible.”
great2bretired, 11 May 2017 | Read review
“Building #11, or #12- ocean view”
anitaf652, 9 May 2017 | Read review
“All rooms equally pleasant.”
matthewl629, 9 May 2017 | Read review
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Prices are for 1 room, 2 adults
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