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The Palm at Playa

PricelineUS$ 141*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 180*
US$ 141*
Great Deal
US$ 159*
US$ 180*
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The Palm at Playa
The Palm at Playa
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1,355 Reviews from our TripAdvisor Community

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Showing 689: English reviews
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Reviewed yesterday NEW

Extremely helpful and friendly staff, in particular Luis. The rooms were better than expected with an extraordinarily comfortable.l bed. We loved the rooftop bar/pool and spent plenty of time here. Location is perfect as you are right off the main hub but doesn't seem to be noisy. A++++ will come back and will recommend.

Review collected in partnership with this hotel
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Helpful?
Thank miasaffer
Denver, Colorado
Reviewed 3 days ago NEW

The Palm at Playa is a wonderful place to stay. Beautiful rooms, friendly staff, and it's located in a very nice spot in Playa Del Carmen. I was so impressed by this hotel, and what it had to offer. That I can honestly say, the next time I visit Playa Del Carmen. I will be staying at The Palm at...

Review collected in partnership with this hotel
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Helpful?
Thank klargusa
Geelong, Australia
Reviewed 4 days ago NEW

Great location close to everything , incredible rooftop pool , delicious breakfast, spacious rooms comfy beds, wonderful staff particularly Irvin, breakfast staff and pool bar staff . Highly recommend

Review collected in partnership with this hotel
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Helpful?
Thank Jennifer F
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

Cincinnati, Ohio
Reviewed 6 days ago NEW

I had a great experience here. The rooms were amazing, large and comfy. The service was wonderful. Rooftop pool and bar to die for. Great included breakfast and steps from the beach. It is for a young crowd but very chic and very sophisticated. I was traveling alone, and they made me feel very safe and at home. Great underground...

Review collected in partnership with this hotel
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Helpful?
Thank ashleykubley
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

Reviewed 1 week ago NEW

My husband and I stayed at The Palm at Playa last month.It is a beautiful hotel centrally located to the main street and beach! Our room was huge with a double shower and a lounge. We were very impressed with the service and hospitality of the staff and the manager. Breakfast was delicious and there's quiet a few options which...

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Helpful?
Thank Thiloshini N
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

Houston, Texas
Reviewed 1 week ago

the hotel is beautiful just half a block from 5 th avenue but what makes it special is the people ,extremely kind and helpful , from the front desk to the restaurant everybody is there to help .my wife is pumping and we needed refrigeration for the milk before traveling and there was Hector the restaurant manager eager to help...

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Helpful?
Thank ernesto d
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

Reviewed 1 week ago

Stayed at the hotel with my wife for 5 short nights. The hotel is about 30 meters away from the main avenue. Everything is within walking distance and very quiet for been so close to the action. The pool area is very chill, the Jacuzzi is not hot as one is used to.I guess they keep it body temperature since...

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Helpful?
Thank javier B
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

Honolulu, Hawaii
Reviewed 2 weeks ago

a great hotel with wonderful helpfull staff. Everybody was so nice , in the restaurant great breakfast with good service, front desk staff specially Sandra, Saira who took care of our room and the staff at the rooftop pool. couldn't ask for a nicer time.

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Helpful?
Thank ilobenoit4
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

San Francisco, California
Reviewed 2 weeks ago

The hotel sits in a good location for bars and restaurants, good roof top with sea views, good rooms, friendly staff. The rooms are quiet. The breakfast and the rooftop service could improve in terms of speed and processes.

Review collected in partnership with this hotel
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Helpful?
1Thank Marco F
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

Queens, United States
Reviewed 2 weeks ago

I have been to Playa Del Carmen over 10 times and have stayed at other hotels prior. 4 trips ago I had a really bad hotel and was walking around trying to find a better location and a nicer pool and hot tub = I found the Palm. Then once I stayed there it was even better than I dreamed...

Review collected in partnership with this hotel
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Helpful?
Thank Sean O
JorgeSald, Director de Recepción at The Palm at Playa, responded to this review

Thank you for your opinion, your preference and wonderful comments regarding our property and the staff, we are always please to hear that our work has as a result guests highly satisfied. Your trust in our services and products is the most important to us. In the name of all the staff and me, we would like to send you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
For a boutique hotel in central Playa del Carmen, The Palm at Playa goes beyond the typical hospitality by offering the true lifestyle-beach character. With an accurate service, contemporary-beach design and a superb location by the "5ta Avenida", the town's most vibrant area, The Palm at Playa puts the best in town to handy distance.There are 69 resort-style accommodations which include lofts and apartment-like suites, very chic, generous in space and details. Our Restaurant Calle 8 offers Mexican contemporary cuisine at local prices, while the gym, yoga and holistic-themed therapy rooms at the Spa are still parts of the experience.But our star is the rooftop with the Bar and swiming pool. It's a perfect spot for celebrating the occasion in a stylish atmosphere, a place where dramatic ocean views and rounds of mojitos and margaritas flow constantly. The swimming pool, Jacuzzi and snack bar are the prefect set to relax under the warm and balmy Caribbean sun. But at night the whole terrace transforms itself into to a jazzy-vibrant stage. A chic and trendy place meaning the perfect setting for young souls seeking the groove, while gazing at the horizon and the sizzling lights of Cozumel Island.There are many things to know about The Palm, but the true is just feeling good factor. ... more   less 

Additional Information about The Palm at Playa

Address: Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 8,662 - ₹ 16,419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palm at Playa 4*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Hotels.com, TravelClick, HotelsforEveryone, Cheap Tickets, Priceline, Cancelon, getaroom.com, Evoline ltd and TripOnline SA so you can book your The Palm at Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palm At Playa Riviera Maya/Playa Del Carmen
Hotel Style:
#22 Luxury Hotel in Playa del Carmen
#67 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Palm at Playa staff and other travellers.
48 questions
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Questions? Get answers from The Palm at Playa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the street . I am a light sleeper and did not sleep til 3 am the first night . They gladly moved us and our luggage to a quieter room at the rear for the rest of our stay 😊 Impressed 👍”
jenniferfA4577XZ, 19 May 2017 | Read review
“great location with excellent service and wonderful rooftop pool overlooking the ocean”
ilobenoit4, 9 May 2017 | Read review
“All rooms are good = go with what your budget is.”
627seano, 5 May 2017 | Read review
“Rooms in the back of the building are very quiet, rooms facing the street may have noise issues”
eugenekD6683BL, 2 May 2017 | Read review
“If you want quiet , select room facing patio...”
luisnewyorkcity, 30 Apr 2017 | Read review
5 of 5
Priceline
US$ 141* /night
View Deal
Booking.comUS$ 159
Expedia.comUS$ 180
CancelonUS$ 162
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*Disclaimer
Prices are for 1 room, 2 adults
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