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The Palm at Playa

Traveller (1098)
360
Panoramas (11)
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Overview
Calle 8 Norte entre 5ta Avenida y 10ma Manzana 29, Lote 5 Centro, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (2,044)
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1,028 results
Traveller rating
745
196
46
25
16
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Time of year
LanguageEnglish
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745
196
46
25
16
Show reviews that mention
All reviews rooftop pool loft room facing the street included breakfast restaurant downstairs double shower hotel restaurant alfredo chilaquiles the location is perfect amazing hotel bars and restaurants special thanks our waiter hector avenue concierge
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1 - 5 of 1,028 reviews
Reviewed 2 days ago via mobile

Stayed for four nights, received a Margarita as a welcome drink. Our loft room (205) was huge with a living area and kitchen, a small patio and large sleeping area. The shower/toilet facilities are off the sleeping area, similar to an en suite, but a...More

Date of stay: January 2019
Thank Nickynoodle1278
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded yesterday

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 5 days ago

This Hotel is in a great location. Close to 5th Ave and walking distance to beach. The breakfast that comes with the room was fantastic! The customer service at the hotel and the restaurant was 5 Star. Sandra, the concierge was most helpful in the...More

Date of stay: January 2019
Thank Danny M
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 5 days ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 6 days ago

This hotel is really well run and hits the button on so many fronts. Location - just off 5th Ave- close to the action but on a side street so more discrete. Beautiful designed hotel with cool walkway entrance, garden in center and great pool...More

Date of stay: December 2018
Thank Peter E
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 6 days ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 1 week ago

Very nice location, close to everything, half block off 5th Ave. Staff were all helpful especially Sandra(concierge) went above and beyond to help me get my RX glasses repaired in her own car. Hector in the restaurant/lower bar was always there if you needed anything...More

Date of stay: January 2019
Thank schlu2
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 6 days ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

Reviewed 1 week ago via mobile

We have tried other places in Playa but this is definitely our favorite. Sandra is always so helpful with any plans or questions you may have. Sandra is so genuinely kind and customer service skills are top notch! Antonio on the roof top bar and...More

Date of stay: January 2019
Thank reneesZ2958HD
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 6 days ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

View more reviews
About
Description
For a boutique hotel in central Playa del Carmen, The Palm at Playa goes beyond the typical hospitality by offering the true lifestyle-beach character. With an accurate service, contemporary-beach design and a More superb location by the "5ta Avenida", the town's most vibrant area, The Palm at Playa puts the best in town to handy distance.There are 69 resort-style accommodations which include lofts and apartment-like suites, very chic, generous in space and details. Our Restaurant Calle 8 offers Mexican contemporary cuisine at local prices, while the gym, yoga and holistic-themed therapy rooms at the Spa are still parts of the experience.But our star is the rooftop with the Bar and swiming pool. It's a perfect spot for celebrating the occasion in a stylish atmosphere, a place where dramatic ocean views and rounds of mojitos and margaritas flow constantly. The swimming pool, Jacuzzi and snack bar are the prefect set to relax under the warm and balmy Caribbean sun. But at night the whole terrace transforms itself into to a jazzy-vibrant stage. A chic and trendy place meaning the perfect setting for young souls seeking the groove, while gazing at the horizon and the sizzling lights of Cozumel Island.There are many things to know about The Palm, but the true is just feeling good factor. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Free Parking
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
69
Price range
US$ 134 - US$ 287 (Based on Average Rates for a Standard Room)
Also Known As
The Palm At Playa Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
69
Price range
US$ 134 - US$ 287 (Based on Average Rates for a Standard Room)
Also Known As
The Palm At Playa Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (1,098)
Room & Suite (387)
Pool & Beach (277)
Dining (179)
Amenities (86)
Family and Play Areas (17)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
kulgata
10 November 2018|
Answer
Response from luzgutierrez6 | Reviewed this property |
WiFi is offered in the rooms. Best reception is actually in the rooms. Pool area has the worst reception
0
Votes
Room Tips
"room facing the court yard is best."
scubadanny99
5 days ago
Read review
"Ask for room away from street if you want to avoid street noise but street rooms get more sun"
399petere
6 days ago
Read review
"As I said do not stay in a front room, best to stay in the back building."
schlu2
1 week ago
Read review
"Clean and nice suite rooms. The rooms have AC and fans. Excellent room service."
luzmar_ac2019
1 week ago
Read review
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