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Los Itzaes Hotel

Traveller (70)
Room & Suite (148)
Pool & Beach (32)
Overview
Avenida 10 Lote 3 Esq. 6 bis, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Concierge
3 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (197)
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72 results
Traveller rating
43
24
3
1
1
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LanguageEnglish
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43
24
3
1
1
Show reviews that mention
All reviews rooftop pool great location two blocks continental breakfast yogurt beautiful boutique hotel rooms are clean room facing quinta avenida quiet at night avenue walmart beach pdc tulum mexico
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1 - 5 of 72 reviews
Reviewed 13 September 2018

This hotel is perfectly situated in Avenida 10 a short distance walk from 5 Avenida. The staff were super friendly and very accommodating. The customer service is first class, they are super friendly and were willing to help us in everything from tours to simple...More

Review collected in partnership with this hotel
1  Thank tursgonzalez
Response from Maria Eugenia U, Gerente at Los Itzaes HotelResponded 24 September 2018

Thank you Tursgonzalez for your kind review. We take great pride on our friendly staff and spacious rooms. Our goal is to be one day an eco friendly hotel, and we are happy that what we are doing right now didn't go unnoticed. Hope we...More

Reviewed 18 July 2018

Frindly staff, clean, confortable, pretty close to 5th avenue, but far away from mess, good and cheap pizza in front and lot of facilities around (restaurants, exchange money, markets, pharmacy, etc). I trully recommend.

Thank sdario2017
Response from Maria Eugenia U, Gerente at Los Itzaes HotelResponded 19 July 2018

Dear Sdario, Thank you for your comments, we appreciate your positive feedback about our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Regards,,

Reviewed 21 June 2018

This hotel is perfect, whether you're a solo traveller, couple or family. The hotel had beautiful and spacious rooms with good bathrooms and facilities. The little rooftop pool was a touch for a few hours of sun on my last day! Breakfast was simple but...More

Thank laurenredman
Response from Maria Eugenia U, Gerente at Los Itzaes HotelResponded 25 June 2018

Hi Lauren, Thank you for taking the time to write us your review. We are glad you liked our hotel and enjoyed the facilities. We are looking forward to seen you again, Regards, Maria Eugenia

Reviewed 19 June 2018

Staffs are very friendly. Perfect location. Close to the beach; markets; bus station; Wal-Mart. Quiet at night if you choose the room facing the side-street. Room is nice and clean. Price is very reasonable for the facilities. Have swimming pool on the roof-top. Will definitely...More

Thank AubreyHongKong
Response from Maria Eugenia U, Gerente at Los Itzaes HotelResponded 30 June 2018

Thank you Aubrey for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you as a guest again. Regards, Ma. Eugenia Ucanan

Reviewed 6 June 2018

Friendly and helpful staff, very clean, comfortable rooms and a great location. Nice to be a short way from 5th Avenue but still close to all kinds of shops and restaurants. This was our second time staying at the Los Itzaes Hotel and we hope...More

Review collected in partnership with this hotel
Thank LindaK88
Response from Maria Eugenia U, Gerente at Los Itzaes HotelResponded 11 June 2018

Thank you Linda for taking the time to leave us your comments. We are happy to see you are a returning guest and you enjoyed your stay with us again. See you again (soon we hope). Regards,

View more reviews
About
Description
Los Itzaes Hotel is a recently renewed boutique hotel in the heart of Playa del Carmen, only steps away from the famous Quinta Avenida. Inside this colonial style hotel, you will find 16 spacious rooms, each with a More small balcony where you can do some sightseeing as well as relax and enjoy what will sure be an unforgettable experience. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Concierge
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
16
Price range
US$ 71 - US$ 201 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Los Itzaes
,
Los Itzaes Hotel Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
16
Price range
US$ 71 - US$ 201 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Los Itzaes
,
Los Itzaes Hotel Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (70)
Room & Suite (148)
Pool & Beach (32)
Dining (9)
Family and Play Areas (7)
Amenities (5)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Mindela0608
5 February 2017|
Answer
Response from Maria Eugenia U | Property representative |
Hello, there is a parking company in front of the hotel. They charge $150 MXN per night if you are staying with us, if not it is $200 MXN.
0
Votes
solotravels6519
29 April 2016|
Answer
Response from Maria Eugenia U | Property representative |
Hello, We do have rooms with 2 double beds. About the music, it depends on when are you coming. Usually it gets pretty loud on high season such as Easter or Christmas/New Year. On low season such as May, June, September or... More
0
Votes
gemz20910
17 February 2015|
Answer
Response from Maria Eugenia U | Property representative |
Hello Gema, We are only 2 blocks away from the beach and 1 block away from the 5ta Avenida, so I think we are definitly an ideal choice. Hope to see you soon! Maria Ucañan Los Itzaes Hotel
0
Votes
Room Tips
"Quieter rooms at the back of the building"
tursgonzalez
13 Sep 2018
Read review
"If you have heavy luggages, choose 2nd floor because doesn't have elevator."
sdario2017
18 Jul 2018
Read review
"quieter rooms near the back of the hotel (06,07,08)"
laurenredman
21 Jun 2018
Read review
"Spacious , clean and best views with balcones and nice pool on the roof and beautiful plants in the lobby"
mirak595
20 Dec 2017
Read review
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