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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    011 52 984 877 3000
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     14 people are viewing this hotel
    US$ 852
    US$ 576
    SAVE US$ 276
    US$ 852
    US$ 575
    SAVE US$ 277
    US$ 852
    Traveller (1205)
    Room & Suite (441)
    Pool & Beach (290)
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    Overview
    • Excellent80%
    • Very good12%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (190 reviews)
    “plunge pool” (164 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
    Hotel packages
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    Azul Beach Resort The Fives Playa Del Carmen
    6,639 reviews
    #58 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,244 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,126 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,565 reviews
    #8 of 211 hotels in Playa del Carmen
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (1,159)
    There are newer reviews for Viceroy Riviera Maya
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    431 - 435 of 1,063 reviews

    Reviewed 1 November 2014

    My husband and I stayed here for our honeymoon and unfortunately our honeymoon was cut short because my husband got ecoli from this resort. We were only there for 2 days before he got sick. We saw there concierge doctor and went to there hospital...More

    14  Thank Erin K
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 4 November 2014

    We take extraordinary measures to assure the highest standards of safety and quality of all food prepared and served at our resort. When an incident such as this occurs, we act immediately to review any potential problems. In this case, both the doctor’s report and...More

    Reviewed 31 October 2014

    I got married at The Viceroy on Friday October 17th and to put it lightly the Viceroy PERFECTED every detail of our event from the moment we arrived at the resort on the 14th until the second we left. It is hard to put into...More

    1  Thank Ashley C
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 27 November 2014

    Dear Ashley C, Thank you so much for those lovely words, we feel very proud to have hosted your wedding at Viceroy Riviera Maya! And we are, above all, very pleased that you and your guests had a wonderful time in our property! Also thank...More

    Reviewed 30 October 2014

    My fiancé and I just visited in the beginning of October and had a wonderful stay. We stayed in an Ocean View Villa which was beautiful. The villas are spacious and comfortable, all with an amazing outside shower and dipping pool. The food was fantastic...More

    3  Thank JesMartin
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 27 November 2014

    Dear JesMartin, Thank you very much for your fantastic TripAdvisor review. It was a pleasure to have you visit and I am delighted to read you had a fantastic experience at Viceroy Riviera Maya. It is always a delight to read our guests' satisfaction, and...More

    Reviewed 27 October 2014

    Our recent week at Viceroy was an incredibly wonderful experience! If you are looking for a quiet, romantic and absolutely beautiful vacation ..then this is it. Perfect for a honeymoon or anniversary celebration. I also must add that I have read some of the negative...More

    Thank CathyAuf
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 27 November 2014

    Dear CathyAuf, Many thanks for sharing your positive experience during your recent stay with us! The whole Team is very happy to learn that they were able to make your stay unforgettable. Our mission will always be to provide you the best service and the...More

    Reviewed 26 October 2014

    Food: This hotel has two restaurants with rotating menus. The food was very good, but the variety was limited. There are a few things to note when it comes to the food: we greatly enjoyed the ceviche, chilaquiles, chorizo, chicken, and steak. We did not...More

    Thank monaghan07
    Response from VICEROYRM, General Manager at Viceroy Riviera MayaResponded 27 November 2014

    Dear monaghan07, We thank you for sharing your recent experience at Viceroy Riviera Maya and we are thrilled that you enjoyed your stay! Please be sure that we have taken note of all your comments which will help us to continue improving our service standards....More

    Azul Beach Resort The Fives Playa Del Carmen
    6,639 reviews
    #58 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,244 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,126 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,565 reviews
    #8 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 471 - US$ 1,146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Playa del Carmen
    • #7 Top resorts Hotel in Playa del Carmen
    • #8 Luxury Hotel in Playa del Carmen
    • #9 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Booking.com, Cheap Tickets, Hotwire, HotelsforEveryone, Evoline ltd, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen
    Add Photo Photos
    Traveller (1205)
    Room & Suite (441)
    Pool & Beach (290)
    Dining (170)
    Hotel & Grounds (625)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Grand Velas Riviera Maya
    3,244 reviews
    1.48 km away
     
    Petit Lafitte
    1,565 reviews
    .16 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,639 reviews
    .09 km away
     
    Fairmont Mayakoba
    4,126 reviews
    2.59 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    welikethehouse
    15 October 2017|
    AnswerShow all 2 answers
    Response from VICEROYRM | Property representative |
    Dear welikethehouse, thank you for contacting us! How are you today? In regards to your questions, neither of the Luxury or Royal Categories have buthtubs. Out of these two categories only the Royal has sunbeds. Should... More
    0
    Votes
    Google Translation
    greenville_girl
    22 September 2017|
    AnswerShow all 8 answers
    Response from VICEROYRM | Property representative |
    Dear greenville_girl, Thank you for contacting us! how are you today? Both of our restaurants are in the open. One is by the beach with beatufull direct view to the ocean. The other, La Marea Restaurant is up on a second... More
    0
    Votes
    Google Translation
    Kelly J
    28 August 2017|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Kelly J, Thank you for contacting us! How are you today? Regarding your questions, the Ironman event will be held in Cozumel, Cozumel is an island right infront of Playa del Carmen. If you choose to stay with us it... More
    0
    Votes
    Google Translation
    Room Tips
    "Luxury and Royal villas are plenty big so minimal upside to upgrading to Signature. Villa 26 is incredibly..."
    Read review
    "Get a room close to the restaurant and pool"
    Read review
    "few rooms in the beach, but even without the sea view they are all nice"
    Read review
    "Don't get the rooms near the pool, they lack some privacy."
    Read review
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