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Viceroy Riviera Maya

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Traveller (1302)
Room & Suite (482)
Pool & Beach (299)
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Overview
  • Excellent80%
  • Very good12%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“outdoor shower”(202 reviews)
“plunge pool”(173 reviews)
“ikal del mar”(78 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,284)
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Traveller rating
926
144
54
27
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411 - 415 of 1,178 reviews
Reviewed 27 October 2015 via mobile

Wife and I stayed here for our honeymoon and we went in with high expectations; expectations were met and surpassed. The staff was outstanding, we felt like royalty from the moment we arrived. Everything that is done from day to day ensures that one needs...More

3  Thank Spenser F
Reviewed 24 October 2015

We loved our room! Hotel even upgraded us from the luxury villa to the royal villa. Overall the villas were not that different the royal had a nice big tub which I liked and walk in closet but otherwise they were pretty much the same....More

3  Thank Coral W
Reviewed 21 October 2015

Recently stayed for our honeymoon As soon as we arrived we knew we were in for something special Our room was the best we have ever stayed in. Lovely pool, outdoor shower, bathroom and walk in robe in their own closets. Beach out the front...More

2  Thank Megan E
Reviewed 17 October 2015

Two nights is not nearly enough time! I suggest at least a week or more! We were just getting to know the staff, settling in to our villa with barely a dip in the plunge pool! I did manage to enjoy the outdoor shower once,...More

2  Thank LUXTRVLLR
Reviewed 16 October 2015 via mobile

We had an incredible experience at the viceroy! The staff was friendly and helpful. The grounds were beautiful and well maintained. The beach and the water were fabulous. The resort is very private, if you're looking for a serene experience this is the place.

1  Thank lgbaker68
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 421 - US$ 911 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#23 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 421 - US$ 911 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#23 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1302)
Room & Suite (482)
Pool & Beach (299)
Dining (178)
Amenities (43)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Vherrin23
20 June 2018|
AnswerShow all 2 answers
Response from VICEROYRM | Property representative |
Dear VHRNIN23, Thank you so much for your question. Yes, we have hair dryers available , as par for the amenities that you could find on all our villas. We hope to see you soon. Pedro Lara General Manager
0
Votes
Google Translation
Mor E
13 May 2018|
AnswerShow all 3 answers
Response from VICEROYRM | Property representative |
Dear Mor E, We understand your concern about the seaweed. A beautiful beach is extremely important to our guests, and we are taking special steps to ensure that our beach is clean, and We are happy to report that our... More
0
Votes
Google Translation
Martha M
10 April 2018|
Answer
Response from courtmo76 | Reviewed this property |
We just returned from Viceroy today. The seaweed is definitely significant however, it did not bother us at all. We spent a lot of time in our palapa on the beach and went to the pool when wanting to cool off. We did get in... More
0
Votes
Room Tips
"Get one directly on the beach or in the jungle, but steer away from being right by the pool otherwise you..."
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"Some rooms offer an ocean view, but I preferred the room without the view, because it offers an added level..."
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"away from the main entrance; noisy hotel next door."
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"All rooms are great, but if you must have a beach view there are only a few villas that have that."
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