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Viceroy Riviera Maya

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Traveller (1330)
Room & Suite (513)
Pool & Beach (309)
Overview
Hotel website
Playa Xcalacoco Frac 7, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Viceroy Riviera Maya
Special Offer: #1 Hotel Celebration Deal
Hotel deals
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About
Description
Located just 35 minutes from Cancun International Airport and three miles from popular Playa del Carmen, Viceroy Riviera Maya is a serene hideaway set on the turquoise Caribbean amid a lush jungle ambiance. ...More Recently named the #1 Mexican Resort hotel by Travel and Leisure's World's Best Awards and has claimed the #20 spot on Top 100 hotels in the World list, Viceroy offers world-class amenities, personalized pampering, exquisitely appointed villa accommodations with private patio and plunge pool, refined Mexican cuisine accented with international touches at La Marea and Mexican-Mediterranean fare at the seaside Coral Grill. Mayan influences abound, from the Mayan Blessing performed on arrival by the resort’s Shaman to the Mayan healing techniques offered at the award-winning spa. A Lagoon Pool, private pier, fitness center and traditional temazcal sweatlodge are among the resort’s many other pleasures. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
41
Price range
US$ 454 - US$ 1,127 (Based on Average Rates for a Standard Room)
Formerly known as
The Tides Riviera Maya
Also Known As
Viceroy Riviera Maya Hotel Playa Del Carmen
,
Tides Riviera Maya Hotel
,
Tides Riviera Maya Resort
,
Ikal Del Mar
,
Viceroy Riviera Maya Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Nearby
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Photos
Traveller (1,330)
Room & Suite (513)
Pool & Beach (309)
Dining (207)
Amenities (43)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Reviews (1,325)
Filter reviews
1,214 results
Traveller rating
960
146
54
27
27
Traveller type
Time of year
LanguageEnglish
More languages
960
146
54
27
27
Show reviews that mention
All reviewsoutdoor showerplunge poolikal del marcoral grillmayan indulgenceour honeymoonroyal villasignature villaall inclusive packagetour of the groundsjungle paradisethatched roofday bedsun deckcevichespider monkeysromantic getaway
FilterEnglish
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1 - 5 of 1,214 reviews
Reviewed 1 week ago

We absolutely loved everything about this property. It's secluded and private with the most luxurious and romantic feel. The villas each have a private pool and an outdoor shower that we really loved. That in combination with the amazing, restaurant staff and absolutely delicious menu...More

1  Thank VickiV08
Response from VICEROYRM, Gerente at Viceroy Riviera MayaResponded 6 days ago

Dear VickiV08, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Viceroy Rivera Maya . I am very pleased to know that you had a wonderful experience and appreciated...More

Reviewed 2 weeks ago

I just returned from staying at this amazing property that my partner and I selected for our honeymoon. We simply loved everything about the resort! With only 41 villas on property, we were able to find the romantic escape we were looking for and relax....More

2  Thank ENTraveler23
Reviewed 3 weeks ago

We loved the viceroy for our honeymoon! The service was exceptional and all things were second to none. Thank you viceroy! We hope to come back soon!Here’s more specifics:Arrival - they are waiting for you and “check-in” is more like arriving to a spa treatment.Room...More

Review collected in partnership with this hotel
2  Thank caseyobc
Reviewed 3 weeks ago via mobile

Had the absolute best time at the Viceroy. My fiancé and I were treated like VIP’s from the moment we got there until we left. There wasn’t anyone at the Viceroy that wasn’t helpful, grateful, and very accommodating. The concierge went out of their way...More

2  Thank Judyvelez26
Reviewed 3 weeks ago

We spent 3 nights being pampered by the wonderful staff at Viceroy. The food and service definitely set this place apart. The upgrade to beach front is worth it. You are near everything and can get drink service on your back patio. We'll definitely go...More

Review collected in partnership with this hotel
Thank cjmuller
Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 3 weeks ago

Dear cjmuller, Thank you very much for your kind words about our property and the staff ! It is always rewarding to hear that our valued guests enjoy their stay and that our location and comfortable rooms are recognized and appreciated. We look forward to...More

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Questions & Answers
Ask a question
primpolished
9 July 2018|
AnswerShow all 3 answers
Response from CordeliaEJ | Reviewed this property |
There is the option for all inclusive, we didn't have it and were fine about it because we are don't drink or eat a lot, so it was not worth it we believed. And we were right, we ended up paying way less than if we had payed... More
1
Vote
Lorena B
25 June 2018|
Answer
Response from VICEROYRM | Property representative |
Dear Lorena B, Thank you so much for contact us and express your weather concern. During thanksgiving, the rainy season has done. the weather is lovely. We hope to welcome you for that days. Please dont hesitate to... More
0
Votes
Google Translation
Vherrin23
20 June 2018|
AnswerShow all 2 answers
Response from VICEROYRM | Property representative |
Dear VHRNIN23, Thank you so much for your question. Yes, we have hair dryers available , as par for the amenities that you could find on all our villas. We hope to see you soon. Pedro Lara General Manager
0
Votes
Google Translation
Room Tips
"Some of the "upgraded" villas did not have privacy around their pool."
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"Splurge for the Romantic Dinner on the Beach"
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"All are wonderful.."
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"Get one directly on the beach or in the jungle, but steer away from being right by the pool otherwise you..."
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