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1/10/2017 2/10/2017
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 576
    US$ 490
    SAVE US$ 86
    US$ 576
    US$ 576
    Traveller (1183)
    Room & Suite (439)
    Pool & Beach (285)
    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
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    Fairmont Mayakoba
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    Azul Beach Resort The Fives Playa Del Carmen
    6,514 reviews
    #59 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent79%
    • Very good13%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (184 reviews)
    “plunge pool” (162 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
    Hotel packages
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    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,560 reviews
    #8 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,092 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,514 reviews
    #59 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (1,147)
    Traveller rating
    Traveller type
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    1 - 5 of 1,054 reviews

    Reviewed yesterday

    We had high expectations based on reviews and recommendations, and they were met and even surpassed! The entire staff was wonderful friendly, accommodating, and helpful. Our villa (standard) was beautiful - it was a bit of a walk to the beach and restaurants, but we...More

    Thank Natasha U
    Hotel's Favourite
    Reviewed 11 May 2017

    Viceroy is a very special hotel. We spent only 2 days here and loved every minute of it. The rooms are incredible, the food is devine, the spa is gorgeous, the staff are amazing (every single person that works there was so polite and friendly...More

    Review collected in partnership with this hotel
    Thank gsorohan
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 12 May 2017

    Dear gsorohan Let me take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking few minutes of your valuable time to give us your comments in Trip Advisor. We are thrilled to hear that you had a memorable stay with us....More

    Reviewed 2 days ago

    The Viceroy is hidden away and a little challenging to find but once you get there it is an oasis in the busy Cancun/Riviera area. The room, facilities and grounds were beautiful and the staff was phenomenal. The food was great with some awesome drink...More

    Thank dmax808
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded yesterday

    Dear dmax808 Thank you for taking the time to leave us your valuable feedback. I am happy to read you enjoy stay with us. However, please accept my apologies for the issue you had encountered on some aspects of your stay with us. We strive...More

    Reviewed 2 days ago

    This is a secret hidden paradise just 15 min to Playa del Carmen. The facilities, the service and the attention to details makes you feel like a celebrity! All the staff go above and beyond to make your stay more than memorable.More

    Review collected in partnership with this hotel
    Thank Darwin V
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded yesterday

    Dear Darwin V I would like to take this opportunity to thank you for taking the time to provide us your comments about your recent stay at our little paradise. We are very happy to hear that you enjoyed your stay with us. We look...More

    Reviewed 5 days ago via mobile

    This place was absolutely amazing! From the second we arrived we were greeted with friendly staff offering a delicious drink. Jacqueline was the kindest hostess who gave us a personal tour of the resort while our bags were brought to our rooms. The villa was...More

    Thank Kayleen M
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 3 days ago

    Dear Kayleen M Thank you for contributing with a review of your recent stay at the Viceroy Riviera Maya. I have shared this note with my entire team who is very satisfying to hear about such a detail experience; we always strive to provide a...More

    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,560 reviews
    #8 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,092 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,514 reviews
    #59 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 425 - US$ 994 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Playa del Carmen
    • #8 Top resorts Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, HotelsforEveryone, getaroom.com, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen
    Add Photo Photos
    Traveller (1183)
    Room & Suite (439)
    Pool & Beach (285)
    Dining (170)
    Hotel & Grounds (610)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Grand Velas Riviera Maya
    3,221 reviews
    1.48 km away
     
    Petit Lafitte
    1,560 reviews
    .16 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,514 reviews
    .09 km away
     
    Fairmont Mayakoba
    4,092 reviews
    2.59 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    greenville_girl
    22 September 2017|
    Answer
    Response from dallasprincess | Reviewed this property |
    Yes one of the two is enclosed (the more formal restaurant) we didn't try while we were there. The second one is by the pool and overlooks the beach and is outside.
    0
    Votes
    Kelly J
    28 August 2017|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Kelly J, Thank you for contacting us! How are you today? Regarding your questions, the Ironman event will be held in Cozumel, Cozumel is an island right infront of Playa del Carmen. If you choose to stay with us it... More
    0
    Votes
    Google Translation
    InspiredPDX
    14 August 2017|
    AnswerShow all 3 answers
    Response from VICEROYRM | Property representative |
    Hello again! Very easy! you can let our front desk know you will be going to town and tha you will like us to call a taxi for you. The drive to town, restaurants and 5th avenue are in the same area therefore it will be no... More
    0
    Votes
    Google Translation
    Room Tips
    "Get a room close to the restaurant and pool"
    Read review
    "few rooms in the beach, but even without the sea view they are all nice"
    Read review
    "Don't get the rooms near the pool, they lack some privacy."
    Read review
    "Optimal room choice are villas 61-65 which are away from the (sometimes) noisy neighbour hotel and nicely..."
    Read review
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