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Viceroy Riviera Maya

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982 Reviews from our TripAdvisor Community

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Showing 912: English reviews
Chicago, IL
Reviewed 6 days ago NEW

We booked Viceroy Riviera Maya for our honeymoon after reading the rave reviews on TripAdvisor. We were completely blown away by this resort. It's truly the most luxurious hotel I've ever been to. Everything was so carefully thought out when they designed this resort- from the room having everything you could possibly need, including bug repellent, corkscrew, and bath amenities...

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1Thank JN1222
Chicago, Illinois
Reviewed 1 week ago NEW

Tremendous boutique resort with first class service. This is the best resort we have stayed at in Mexico. The service is what makes the resort but the rooms are amazing. Each villa (there are only 41 of them) has a private plunge pool and a beautiful private deck that we used every late afternoon after we spent the day at...

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1Thank David K
Chicago, Illinois, United States
Reviewed 1 week ago NEW

We have been to Mexico many times (more than 20) and we are very experienced when it comes to knowing exactly what we want in a vacation experience. We were looking for somewhere that was upscale, had amazing service and was quiet. Well, the Viceroy surpassed every expectation that we had for our trip. We wanted a resort that was...

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Thank David K
Houston, Texas
Reviewed 1 week ago

We really enjoyed our stay at the Viceroy. We loved the combination of the jungle and the beach in a small resort. The staff could not have been more wonderful and helpful. We thought the food and cocktails were delicious. We decided to rent a car so we could explore some other places including a side trip to snorkel in...

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Thank liuclam
Reviewed 2 weeks ago via mobile

The Viceroy is special. We first visited when scouting for wedding venues for our daughter and ended up having a great wedding experience. This trip was with another couple who, like us, love to hang out. There are many reviews that describe the beautiful property, the tropical (jungle) setting, the incredible casita suites with outdoor showers, lovely spa, great food...

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1Thank Jeanne M
London, United Kingdom
Reviewed 2 weeks ago

A really special small hotel that has wonderful service and a peaceful location. We stayed here for seven nights in a lovely large pool villa which was kept very clean throughout our stay. The highlight of this hotel was the very special personal service. David our personal butler was outstanding from the minute we arrived to the moment we left....

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Thank Terry2499
New York City, New York
Reviewed 2 weeks ago

I stayed at the Vieroy Riviera early November 2016 and it was everything and more that I could have asked for. The rooms were impeccable, the staff went above & beyond to make sure I was satisfied, the property and beach is serene and more beautiful than the photos. Upon arrival the staff personally greeted my party, gave us a...

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Thank PelosiL
New York City, New York
Reviewed 3 weeks ago

I had the pleasure of staying at the Viceroy Riviera May for 4 days and the experience far surpassed my expectations, which were already quite high before arrival just based off the images and details I received from the website. The resort consists of 41 extremely private mini-villas, each having it's own private plunge pool and outdoor shower, plus lots...

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3Thank JaneL123NYC
Colorado Springs
Reviewed 3 weeks ago

Wow! I can hardly wait to write this review. This place is amazing. From the moment you are greeted with a special welcoming drink to the morning that we left with a special breakfast treat wishing us a good trip home this resort was the perfect get-away. The place is absolutely beautiful. I loved winding through the jungle on the...

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1Thank m0m0ntheg0
New York City, New York
Reviewed 4 weeks ago

The Viceroy Riviera Maya completely exceeded all of our expectations. The staff was unbelievably friendly, attentive, and present, and were able to handle any requests. The rooms were private, set back off the beach amidst a jungle paradise. The plunge pool in our villa was a delight, and was used every night and most mornings! Additionally, the outdoor shower was...

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Thank shaneof

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just 35 minutes from Cancun International Airport and three miles from popular Playa del Carmen, Viceroy Riviera Maya is a serene hideaway set on the turquoise Caribbean amid a lush jungle ambiance. As Riviera Maya’s #1 resort in Conde Nast Traveler’s 2011 Readers’ Choice Awards, Viceroy offers world-class amenities, personalized pampering, exquisitely appointed villa accommodations with private patio and plunge pool, refined Mexican cuisine accented with international touches at La Marea and Mexican-Mediterranean fare at the seaside Coral Grill. Mayan influences abound, from the Mayan Blessing performed on arrival by the resort’s Shaman to the Mayan healing techniques offered at the award-winning spa. A Lagoon Pool, private pier, fitness center and traditional temazcal sweatlodge are among the resort’s many other pleasures. ... more   less 

Additional Information about Viceroy Riviera Maya

Address: Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico (Formerly The Tides Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 32,058 - ₹ 1,10,400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Riviera Maya 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Viceroy Riviera Maya Hotel Playa Del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Ikal Del Mar
Viceroy Riviera Maya Playa Del Carmen
Hotel Style:
#5 Top resorts Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#7 On the Beach Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#8 Business Hotel in Playa del Carmen
#23 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Riviera Maya staff and other travellers.
71 questions
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Questions? Get answers from Viceroy Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“More private room is closer to lobby, but further from beach. beautiful jungle walk to beach/food though.”
 of 5 bubbles JN1222, 1 Dec 2016 | Read review
“Ask for rooms 21-22 27-29. Rooms 51/52 are sea view villas. Rooms towards the back are quieter.”
 of 5 bubbles Terry2499, 20 Nov 2016 | Read review
“All the rooms are great and have total privacy, plunge pools and outdoor showers (as well as indoor showers and plenty of indoor space)”
 of 5 bubbles JaneL123NYC, 11 Nov 2016 | Read review
“Every cabana looked wonderful! Ours was #37 toward the top of the resort and very private.”
 of 5 bubbles m0m0ntheg0, 10 Nov 2016 | Read review
“Use the travel service to/from airport that they recommend. Worth it!”
 of 5 bubbles jessicalK4369TI, 3 Nov 2016 | Read review
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