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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Hacienda Paradise Boutique Hotel by Xperience Hotels
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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Paradise Boutique Hotel by Xperience Hotels
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Showing 649: English reviews
Panama
Reviewed 7 October 2009

This was my first time on Playa del Carmen, so picking an hotel was kind of complicated, finally decided for Hacienda Paradise and I must say it was a great selection, all positive reviews were very accurate. The location is pretty good, if your looking for nightlife or just want to spend some time on the beach (the rate include...

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Helpful?
Thank MasCiudades
CynthiaHernandez, Relaciones Publicas at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

First of all thank you for choosing Hacienda Paradise as your favourite place to enjoy the beauty and attractions that the Riviera Maya has to offer .As you correctly mentioned , the choice of a hotel in Playa del Carmen is not an easy task and we feel very proud about your final selection. We appreciate your comment and we...

Santa Monica, CA
Reviewed 2 October 2009

Whenever I stay at a hotel, I always say I will write a review on Tripadvisor - whether it's bad or good, but I never get around to it after I return home. But, this hotel was so wonderful on every level, I just had to take a moment to write and encourage future travelers to Playa del Carmen to...

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Helpful?
1Thank sbkris10
England
Reviewed 29 September 2009

Since the moment myself and my wife arrived the scene was set for our stay! It was my 30th birthday the day we arrived and once we had checked in we went to our room (#22) to settle in. Waiting for us there were six of the staff (who had previously decorated our room with balloons and streamers) singing me...

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1Thank Sam B
costa mesa, ca
Reviewed 21 September 2009

My GF and I left Cozumel early to return to Playa the night before our flight back to the states. The main reason we did this was to make sure we made our flight and to experience a hotel with a nice pool, which our Cozumel digs were lacking. Unfortunately, the pool at the Hacienda Paradise was disgusting - we...

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Helpful?
Thank justin44
CynthiaHernandez, Relaciones Publicas at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

We are all very sorry to hear that your stay, though short, was not pleasant. We aim at providing to our clients the best possible service and infrastructure. Unfortunately, sometimes, external factors are against us and being exposed to rain did not help us in this specific case. It does not want to appear as a justification nor readers should...

Miami
Reviewed 18 September 2009

Well appointed rooms, comfortable and quiet surroundings, delicious gourmet breakfast included in price, great value for the price, but none of that comes close to the outstanding service from all the staff. During our entire stay we were treated with the utmost care and friendly service by everyone from the front desk, to the concierge, the kitchen staff, and the...

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Helpful?
Thank oksk8r
grande prairie
Reviewed 16 September 2009

this was our first time in mexico so we were'nt sure what to expect. upon checking in the staff did all they could to make up welcome. they provided fresh juice and helped with our suitcases. the continental breakfast was excellent and the staff very helpful. the surroundings were so relaxing with pools and lounging chairs. the location of this...

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Thank benjamen
San Francisco
Reviewed 15 September 2009

Our original reservation was with their sister hotel "playa del Karma". They upgraded us to H Paradise due to our preference for a more modern hotel. What a delight to find such a trendy and hip hotel so close to 5th avenue. We couldn't ask for more. Breakfast was awesome, staff were nice and courteous. Location was conveniently located by...

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Thank Stuabrams
NYC
Reviewed 9 September 2009

We stayed here this past week and were very happy with our choice. The hotel is small but big in service. Very cordial and friendly staff, starting with the front desk, restaurant staff and cleaning people. You can even get to see the owners in the amenities. Great location, one block from 5th Ave and three blocks from the best...

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Helpful?
Thank Uvatango
CynthiaHernandez, Relaciones Publicas at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dears , First of all , thank you for the time you have taken to post a review about our hotel. We are very pleased that we made you feel like home. As you wrote , our hotel is located one block from the famous playa del Carmen´s renown 5th Avenue , which is the main avenue and one of...

Hull, MA, USA
Reviewed 7 September 2009

We loved our 7 night, 8 day stay. Everything was paradise. The staff were friendly, caring and helpful, the breakfast was ample and delicious, the grounds and rooms were very clean, internet access was great and the room was comfortable. Even our 2 little problems (a ceiling fan made noise and no clock in the room) were tended to quickly...

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Helpful?
Thank chicagoroxie
CynthiaHernandez, Relaciones Publicas at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

We want to start with a big Thank you. We take very seriously our guest´s suggestions and for sure we will take in mind the one about the mirror. Almost all of our rooms have a mirror in the closet though we still need to install the last ones in the rooms that do not have one yet in order...

Brooklyn, NY
Reviewed 4 September 2009

My husband and I had booked the Hacienda Paradise Boutique for 2 nights but quickly extended our stay to 3 nights! Our room was simple, modern and most importantly, immaculate! The price was great for budget-conscious travelers who are not willing to compromise comfort and cleanliness. The staff was friendly without being overbearing. We enjoyed nice complimentary breakfast buffets on...

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Helpful?
Thank ZENIandDAVE
CynthiaHernandez, Relaciones Públicas at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

We are very honored that you have chosen Hacienda Paradise as your holiday destination , our daily motivation is your satisfaction. We try to focus on your expressed and unexpressed needs and we are very glad you have highlighted some of our strengths. It will be our pleasure to see you again every time you visit Playa del Carmen and...

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Near Hacienda Paradise Boutique Hotel by Xperience Hotels

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 

Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: 10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 4,848 - ₹ 12,282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen
Hotel Style:
#29 Romantic Hotel in Playa del Carmen
#31 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and other travellers.
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Questions? Get answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on calle 22 Norte are very quiet.”
irm600, 5 Mar 2017 | Read review
“ask for ground floor with a pool view.”
J8099IUstever, 29 Jan 2017 | Read review
“It's nice to have a room on the first floor.”
jordidelcroix123, 4 Aug 2016 | Read review
“I would not stay here again, better choices just across the street”
846Rascal26, 28 Jul 2016 | Read review
“best location, very quiet to get good sleep, etc.”
B1148KMantonioc, 20 Jul 2016 | Read review
5 of 5