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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Traveller (535)
Room & Suite (301)
Pool & Beach (226)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(12 reviews)
“master suite”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,494)
There are newer reviews for Hacienda Paradise Boutique Hotel by Xperience Hotels
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Traveller rating
459
191
37
13
11
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459
191
37
13
11
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All reviewsyogurtreina rojamaster suitecontinental breakfastlocation is greatnice bathroombeach towelstwo blocksfifth avenuesmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airportmexicoconcierge
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11 - 15 of 711 reviews
Reviewed 30 January 2018

The small Boutique hotel is a treasure in the middle of busy Playa del.Carmen. A wonderful place to relax at the very clean and well maintained pool area or to have delicious food in the restaurant with the extremely friendly staff.And talking about staff. Everybody...More

Review collected in partnership with this hotel
Thank Karin D
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 31 January 2018

Dear Ambassador r7d7, Wow! Millions of thanks for this wonderful comment, your words are pure motivation for each and every one of our Devotees to Hospitality, who, as you mentioned, put all their heart into making all our Ambassadors (guests) feel welcome and happy. Infinite...More

Reviewed 30 January 2018

Just getting back from a recent trip to Playa del Carmen with a brief 3 night stay at this hotel. My first impressions walking onto the property was that it was like nice looking old school "Hacienda" (given the hotel name) which it totally was....More

Thank elCubanito305
Reviewed 29 January 2018

This place is a real paradise. Location is close to 5th Avenue but stays always calm &quite. All staff is friendly, helpfully and always smiling. Rooms and all the public areas are very clean. The only weakness is breakfast which is good but quit poor...More

Review collected in partnership with this hotel
Thank Mikrula90
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 1 February 2018

Dear Ambassador Mikrula90, Wow! What an amazing title for your comment, we are very honored to know that your experience was wonderful and that through this review many travelers, as well as you, will find this small paradise of hospitality where every one of us...More

Reviewed 29 January 2018

Clean big rooms with big balcony or patio. Comfortable big beds. Lots of tv channels. Nice helpful staff and great breakfast. Good location and Beautiful garden with lots of Palm Trees. Can really recommened this hotel.More

Review collected in partnership with this hotel
Thank jessicaeQ6626IL
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 31 January 2018

Dear Ambassador jessicaeQ6626IL, We can't thank you enough for your kind words about our hotel and service. At Hacienda Paradise, we hope that every Ambassador (guest) experiences the warm and personalized service that you felt throughout your stay. Hopefully, we will have the opportunity to...More

Reviewed 27 January 2018

the location is good, its close to av 5 and the staff is very very friendly and helpful but the rooms are a little smelly and the water in the shower doesnt run well but on the other hand its not so expensiveMore

Review collected in partnership with this hotel
Thank juliejusch
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 31 January 2018

Dear Ambassador julie jusch, Thank you for the time you have dedicated to write us a review, undoubtedly each of your words will be taken into account for our growth and improvement, the most valuable thing for us is the trust of each of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$ 65 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 65 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (535)
Room & Suite (301)
Pool & Beach (226)
Dining (65)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
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Clare H
16 January 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
28 December 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"There is no elevator so ask for first level if you don't like stairs."
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"Try to book room far from the street and in upper floors if possible."
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"my room on first floor was adjacent to a main road, but didn't feel overtly noisy once both room doors..."
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"Facing the front desk I thought the rooms to the left were quieter."
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