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Real Playa del Carmen

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Traveller (573)
Room & Suite (92)
Pool & Beach (89)
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Overview
  • Excellent29%
  • Very good37%
  • Average14%
  • Poor10%
  • Terrible10%
Travellers talk about
“towel animals”(8 reviews)
“great trip”(6 reviews)
“ave”(63 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (973)
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21 - 25 of 478 reviews
Reviewed 29 March 2014

>We stayed at the Real Play del Carmen from March 17 to19th > > Real Playa Del Carmen Hotel and Beach Club > Location -# rated 2 _ The beach is far away and shuttles are not as frequent as stated on web sites. Rocky...More

3  Thank yvonsregina123
Response from Playa04, Manager at Real Playa del CarmenResponded 5 April 2014

Thank You very much for your comments, we really appreciatte it, aslo mentioned our Employees, All your notes are so important for us. Best Regards

Reviewed 20 March 2014

Additional great service from the stay & several individuals not mentioned in my previous review: Pepe (Host) - Maria Marie Restaurant (probably our preferred choice) Yali & Samira (Supervisor) Members Only Club Room Guillermina - Housekeeping (Night Turn-down Service) Selma Nicoli - Spice Restaurant

Thank Granddfather
Reviewed 11 March 2014

The hotel is perfectly located if you are looking to stay in Playa del Carmen during your whole trip. Nice lobby/bar just in front of La Bodeguita del Medio. If you pay a little bit extra of the all-inclusive plan, you get this "VIP bracelet"...More

1  Thank FoodieQRO
Response from Playa04, Manager at Real Playa del CarmenResponded 17 March 2014

Thank you very much indeed for your comments, we really appreciatte your time and notes, and hoping that you are coming back again soon. Best Regards.

Reviewed 7 March 2014

Well I just got back from a 2 week vacation to Playa Del Carmen...again. We decided to do an all inclusive this time around and picked the Real Playa Del Carmen because it was situated right where we wanted to be.. on 5th Ave. When...More

5  Thank 1735Juliek
Response from Playa04, Manager at Real Playa del CarmenResponded 12 March 2014

We really apologize if we did not exceeded you expectations and we do our best effort to improve facilities and service, we keep in mind all you comments which ar so important for us. I talked already with all Supervisor. Best Regards,

Reviewed 1 March 2014

We Had to upgrade to a better room upon arrival add an extra $140. usd for 2 weeks,,,,,, and we were also offered use and restaurant of there sister hotels down at the beach these hotels are 5 * $750.00 for my husband and I,,,,,,,...More

2  Thank Maria181793
Response from Playa04, Manager at Real Playa del CarmenResponded 10 March 2014

We thank you for your time and comments, which are so welcome, We already wrote down your notes in order to improve and change. We aprreciate your comments. Best Regards.

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Laundry Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$ 68 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Top resorts Hotel in Playa del Carmen
#85 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 68 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Top resorts Hotel in Playa del Carmen
#85 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (573)
Room & Suite (92)
Pool & Beach (89)
Dining (47)
Family and Play Areas (9)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"well, this place is not by the ocean so there isn't really any "view" available"
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"If you don't like loudness, I would not recommend the ocean front swim up pools. Most ocean views have..."
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"Ocean view or better offer ocean views or Oceanside."
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"Third floor or first floor only. Avoid the middle rooms on the opposite side of the ocean"
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