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8/10/2017 9/10/2017
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    Paradisus Playa Del Carmen La Esmeralda

    5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    8/10/2017 9/10/2017
     58 people are viewing this hotel
    US$ 505
    US$ 401
    SAVE US$ 104
    US$ 505
    US$ 399
    Traveller (4843)
    Room & Suite (1267)
    Pool & Beach (980)
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “family concierge” (1,149 reviews)
    “mole” (626 reviews)
    “kids zone” (249 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa Del Carmen La Esmeralda
    Special Offer: Up to 15% MeliáRewards
    Hotel deals
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$ 401
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    • Check booking site for details
      US$ 505
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    • Check booking site for details
      US$ 399
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    View all 112 deals
    Write a Review
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    Reviews (7,408)
    There are newer reviews for Paradisus Playa Del Carmen La Esmeralda
    See the most recent reviews
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    21 - 25 of 4,785 reviews

    Reviewed 2 weeks ago

    First the good things: For the most part the staff that work at the hotel are friendly and helpful. The public areas and rooms are very clean and comfortable. The food was very good except for Olio - this is an overrated pool side restaurant....More

    9  Thank attracta g
    Reviewed 2 weeks ago

    We stayed at Paradisus and the family concierge (Jonathan) was awesome. He helped us navigate the restaurants and activities, both within the resort and outside. The kids were surprised daily with treats, activities, etc. delivered to the room. Even at the pool bar, the kids...More

    Review collected in partnership with Meliá Hotels International
    3  Thank K3938SSnickh
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 2 weeks ago

    Dear K3938SSnickh, Thank you so much for the great rating and review after your recent stay at Paradisus Playa del Carmen. It is pleasant to read we surpassed your expectations regarding the Family Concierge service while you and your family were pampered by our friendly...More

    Reviewed 2 weeks ago

    Really enjoyed our stay at this resort. Food was really good. It's not a large resort which worked out great with the kids. The shows were decent (again, don't expect Broadway) but the kids were entertained every night. Will come back.More

    1  Thank Masik23
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 2 weeks ago

    Dear Masik23, It was lovely to read your review about your recent stay on Paradisus Playa del Carmen. We are proud for us to read that you had a great time while in the Resort, enjoying our activities & shows, lying down and relaxing by...More

    Reviewed 2 weeks ago

    I have been going to all-inclusive hotels in Mexico, DR, etc. for over 15 years so I have a good idea of what to expect. This one is a bit different from your normal all inclusive in both good and bad ways. Here are the...More

    8  Thank AnywhereButNJ
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 2 weeks ago

    Dear AnywhereButNJ, Thank you for taking the time to provide such detailed feedback to future travelers considering Paradisus Playa del Carmen – we appreciate it very much. We are happy to see that overall you had a positive experience, from the beginning to the end,...More

    Reviewed 3 weeks ago

    This was our first time at this resort and we had a wonderful time. We traveled with a 7, 5 and 1 year old and did the family concierge and it was worth every penny. Ivan was our butler for the week and he was...More

    3  Thank Peter N
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 2 weeks ago

    Dear Peter N, Thank you for providing such a glowing review and rating regarding your stay at Paradisus Playa del Carmen. It is pleasant for us to know that you enjoyed your stay at our resort and that you benefited from the Family concierge upgrade....More

    Paradisus Playa del Carmen La Perla
    8,892 reviews
    #20 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,914 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    230 reviews
    #26 of 211 hotels in Playa del Carmen
     
    Family Concierge at Paradisus La Esmeralda
    129 reviews
    #107 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 289 - US$ 1,081 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Playa del Carmen
    • #12 Family Hotel in Playa del Carmen
    • #18 Top resorts Hotel in Playa del Carmen
    • #24 Spa Hotel in Playa del Carmen
    • #26 Luxury Hotel in Playa del Carmen
    • #26 Romantic Hotel in Playa del Carmen
    • #26 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 488
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Prodigios Interactivos SA, Hotels.com, Orbitz, Travelocity, Hotwire, HotelQuickly, getaroom.com and Cheap Tickets so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Esmeralda Riviera Maya
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    Traveller (4843)
    Room & Suite (1267)
    Pool & Beach (980)
    Dining (604)
    Hotel & Grounds (2807)
    Family and Play Areas (135)
    Bathroom (90)
    Business Centre & Event Rooms (12)
    Nearby
    Occidental at Xcaret Destination
    12,914 reviews
    1.80 km away
     
    Family Concierge at Paradisus La Esmeralda
    129 reviews
    .23 km away
     
    Royal Service at Paradisus La Perla
    230 reviews
    .32 km away
     
    Paradisus Playa del Carmen La Perla
    8,892 reviews
    .14 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    469 reviews
    .14 km away
    Bana Restaurant
    113 reviews
    .15 km away
    Mole
    101 reviews
    .10 km away
    La Vagabunda Fiesta
    205 reviews
    1.13 km away
    Nearby Attractions
    Playa Punta Esmeralda
    300 reviews
    .47 km away
    Arrendadora Turistica Noa
    8 reviews
    .95 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.22 km away
    Go Natural Explorers
    1,820 reviews
    1.13 km away
    Ask a question
    Questions & Answers
    oscar336
    21 September 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear oscar336, Thank you for contacting Paradisus Playa del Carmen. We are very glad to be your host for your next trip. I would like to inform you, yes we do. We have activities planned for raining days and also a life... More
    0
    Votes
    Google Translation
    SixOneEight
    21 September 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear SixOneEight, Thank you for contacting Paradisus Playa del Carmen. We are very glad to be your host for your next trip. Yes, we have activities for Hallowen. Yes, it could be great for your daughters take their... More
    1
    Vote
    Google Translation
    Room Tips
    "swim up rooms"
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    "Change the toiletries for a better quality!"
    Read review
    "Kids loved the swim-up room"
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    "2088 block, close enough to a skip away from the kids pool but far enough from the main traffic for privacy..."
    Read review
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