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Paradisus Playa Del Carmen La Esmeralda

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Traveller (5629)
Room & Suite (1413)
Pool & Beach (1118)
Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“family concierge”(1,211 reviews)
“mole”(651 reviews)
“kids zone”(263 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Paradisus Playa Del Carmen La Esmeralda
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Offers from Paradisus Playa Del Carmen La Esmeralda
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,631)
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5,516 results
Traveller rating
3,657
1,182
425
145
107
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3,657
1,182
425
145
107
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1 - 5 of 5,516 reviews
Reviewed 3 days ago

We travelled as a family of 2 adults & 2 children ages 12 & 13 as well as with our friends with Children Aged 11 & 13. I will only comment on our family experience.We arrived from a week in a different resort to the...More

Review collected in partnership with Meliá Hotels International
2  Thank Bullrog
Hotel's Favourite
Reviewed 18 June 2018

My husband and our 2 kids really enjoyed this vacation overall. Service- The service was amazing. Restaurant service, housekeeping, bartenders, and everyone else was top-notch. Special birthday touches for myself and my daughter were awesome! Room- We loved our one bedroom concierge suite! Housekeeping made...More

5  Thank Kelly G
Reviewed 6 days ago

Overall our family of 24 people (7 nuclear families) enjoyed our stay. the grounds, decor, and rooms were beautiful. One family stayed in the swim up one bedroom suite and my family stayed in the one bedroom suite on the 2nd floor. We all enjoyed...More

Thank Donna B
Reviewed 6 days ago via mobile

We were pleasantly surprised by our visit to the Paradisus Playa Del Carmen. We travelled there in August with our 3 children (3 months, 3 years and 6 years). I don’t think you could find a more family friendly resort from the great kids pool...More

1  Thank laummill
Reviewed 1 week ago

We have stayed here twice. It is a really good all-inclusive, and especially good for families with young children. I don't know of any other resorts that will look after children under 3, most require at least 4 or 5. The facilities are also good...More

Thank Jay S
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Meeting Rooms
Laundry Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 299 - US$ 1,390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Playa del Carmen
#7 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 299 - US$ 1,390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Playa del Carmen
#7 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5629)
Room & Suite (1413)
Pool & Beach (1118)
Dining (614)
Family and Play Areas (139)
Amenities (113)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Kara C
9 August 2018|
Answer
Response from apriltai | Reviewed this property |
We stayed in May and I didn’t think the water was too cold. The pool is not heated, but it did not take long to fully submerge myself in the pool.
0
Votes
Room Tips
"Need softer sheets"
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"rooms with pools great. Not a lot of activities for teens but great for younger kids"
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"Hallways were very loud late at night that made sleep difficult."
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"Get a swim up room. worth the money!"
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