We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Express Playa del Carmen

Save
Traveller (52)
Room & Suite (62)
Pool & Beach (28)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
You may also like:
See all
Nearby Hotels
Overview
  • Excellent27%
  • Very good33%
  • Average23%
  • Poor8%
  • Terrible9%
Travellers talk about
“ice machine”(2 reviews)
“room was clean”(3 reviews)
“small hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 75.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e08b165f684d4ee7aa114730f0cec977", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2298835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37321280],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":75,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e08b165f684d4ee7aa114730f0cec977","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":131,"lowestMetaPrice":75,"additionalPartner":false,"highestMetaPriceDisplay":131,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":131,"lowestMetaPrice":75,"highestMetaPriceDisplay":131,"hotelName":"City Express Playa del Carmen","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUwOGIxNjVmNjg0ZDRlZTdhYTExNDczMGYwY2VjOTc3IiwiQUlLIjoiODE1MWM1MGU5MzUyNDhkNDg1NjU5NDcwNmQ3MjNhOTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "US$ 75", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37321280":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (611)
There are newer reviews for City Express Playa del Carmen
See the most recent reviews
Filter reviews
47 results
Traveller rating
10
18
11
5
3
Traveller type
Time of year
LanguageEnglish
More languages
10
18
11
5
3
Show reviews that mention
All reviewsice machineroom was cleansmall hotelplace to stayper nightpool areayogurt
FilterEnglish
Updating list...
21 - 25 of 47 reviews
Reviewed 12 July 2015 via mobile

If you're planning a few days in the parks like xcaret and others, you'll spend the whole day in the park, so do not spend the money in a nice and expensive hotel that is not even close to the parks... I highly recomend this...More

2  Thank Antonio R
Response from marlen c, Public Relations Manager at City Express Playa del CarmenResponded 14 July 2015

Dear Antonio, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

Reviewed 6 June 2015 via mobile

Staff were not very helpful at all. Breakfast was awful and pool was gross. Worst part was the bed was horrendously uncomfortable. Was a bit far out from the main drag (about a 20 minute walk). Overall was just extremely overpriced for what it was....More

Thank KaitlynRae
Response from marlen c, Guest Relations Manager at City Express Playa del CarmenResponded 10 June 2015

Dear Guest First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who...More

Reviewed 20 May 2015

We thought this hotel was excellent. It was clean, the aircon and free wifi worked, and best of all it was cheap. No frills, but functional and we had a very comfortable stay. Most surprising was the excellent hot breakfast that was included in the...More

Thank BlueHeeler777
Response from marlen c, Guest Relations Manager at City Express Playa del CarmenResponded 22 May 2015

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

Reviewed 9 May 2015

Mahikal is a beautiful Garden of Eden in the midst of Playa Del Carmen. The white sand beach is breath taking, the food is amazing,and the staff are very helpful. You will stay in a little individual palapa with 2 hammocks in front. The resort...More

Thank Joy C
Reviewed 3 May 2015

stayed here for a couple night waiting to get flight home. Room and hotel very clean good continental breakfast compared to other places we've been to. Pool was nice. Not much to do in the area. Mall is a 10 min walk north. Collectivo can...More

Thank rtoniett
Response from marlen c, Guest Relations Manager at City Express Playa del CarmenResponded 6 May 2015

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 69 - US$ 129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 On the Beach Hotel in Playa del Carmen
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 69 - US$ 129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 On the Beach Hotel in Playa del Carmen
Room types
Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (52)
Room & Suite (62)
Pool & Beach (28)
Dining (22)
Amenities (21)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from City Express Playa del Carmen staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Mattresses were a little hard to sleep on but decent. Location is a mile away from the beach nice walk or..."
Read review
"I selected the basic room, and it was perfect, not sure if the hotel offers best options, but trust me, are..."
Read review
"2nd floor further away from the area where breakfast is servied"
Read review
"make sure you ask what type of bed comes with room; standard room has two twin beds NOT queen or full size"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing