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Hotel Casa Tucan

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Hotel Casa Tucan
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247 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Reviewed 3 weeks ago via mobile

Casa tucán is a nice looking hotel in a very good location in playa. The street is great with nice little bars and restaurants that are much more chilled than the Main Street. I booked on the phone since I always like to speak with people and ask questions personally. When we arrived, my surprise was that we got a...

Thank Sandra P
Montreal, Canada
Reviewed 3 January 2017

I was recommended this hotel for its restaurant for breakfast...first day i went and had a delicious fruit plate with oj, coffee and toast...10 dollars..not bad...second time and ordered the same thing, came with less fruit and no bread and paid same price, they said bread is extra...maybe because it was the weekend...3rd time same thing..waitress was hungover and said...

Thank actorpoolpro
colorado springs, colorado, usa
Reviewed 28 December 2016

Stayed at Casa Tucan as a family (3 adults) in Dec 2016, They have a variety of room configurations, we stayed in a room with kitchenette. It had a nice outdoor area, the pool is wonderful (especially in the evening), kept very clean with daily housekeeping services. The price was reasonable and the onsite restaurant was very good and also...

Thank lovecr_9
Reviewed 15 December 2016

I just got home from a two week vacation to Playa del Carmen. I stayed the whole time at Casa Tucan and it was marvelous. I asked in advance for a room with air conditioning and a bar fridge, which was big enough to keep drinks cold and store leftovers. My room was large, spotlessly clean, and comfortable. There was...

Thank VillaStraylight
Kingsville, Canada
Reviewed 6 October 2016

I was very impressed with the quality of this little hotel for the price. I stayed there in May and totally appreciated the A/C. There was a clean pool and a cute (and pretty good) restaurant attached. I stayed here as a last minute option when an Air bnb didn't turn out and I couldn't have been happier with it....

Thank ChrissyKelton
Auckland Region, New Zealand
Reviewed 20 August 2016

This rustic little place in the heart of Playa del Carmen is a great find for those of us who like staying in interesting, well managed, good value places when we travel. There are a variety of rooms/cabanas, some with a fan, others with air conditioning, in a tropical garden setting, the feature of which is a decent sized swimming...

Thank crikeydick2015
Reviewed 10 August 2016 via mobile

Stayed here recently with Intrepid. This place is more of a hostel than hotel. Two of our group found bed bugs on/under the sheets. I got several bites and showed them to reception staff. When I asked for a new room they insisted that I pay the extra money for air con!!! Avoid.

Thank cullina
Reviewed 4 August 2016 via mobile

I stayed here with a tour group at the end of my trip around Central America. My room was like an oven with no air con...just a fan to move the air around. I ended up leaving and finding an incredible place down the road which was not too much more expensive. It was by far the worst place I've...

Thank Norma L
Reviewed 31 July 2016

A small place, with nothing to mention but the large and deep swimming pool. I came here for the first time over 10 years ago and it is still the same. Playa on the other hand is changing so rapidly. Still dominated by fairly small hotels and we always have La Tarry, for perfectly nice seafood on the beach at...

Thank Jaap V
Medellin, Colombia
Reviewed 16 June 2016

this hostel is a great option, we spent 5 nights and it was great. The location is pretty good and near to the bus station to Tulum and other places. We took a private room with ac, and it was cleaned daily, they gave us clean towels everyday. The internet worked well and they have safes por you to store...

Thank Paola E

88 photos of this hotel

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  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Casa Tucan

Address: Calle 4 entre Avenida 10 y 15, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 1,610 - ₹ 2,684 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Tucan 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Casa Tucan Hotel
Casa Tucan Playa Del Carmen
Hotel Casa Tucan Riviera Maya/Playa Del Carmen
Hotel Style:
#1 Best Value Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Tucan staff and other travellers.
5 questions
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Questions? Get answers from Hotel Casa Tucan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i came for the food not the hotel”
 of 5 bubbles actorpoolpro, 3 Jan 2017 | Read review
“Look at the various options available to suit your needs.”
 of 5 bubbles lovecr_9, 28 Dec 2016 | Read review
“I really liked Room 11.”
 of 5 bubbles VillaStraylight, 14 Dec 2016 | Read review
“Decide whether you are comfortable with a ceiling fan or you need air conditioning.”
 of 5 bubbles crikeydick2015, 20 Aug 2016 | Read review
“Ask for aircon or at least an additional fan.”
 of 5 bubbles 0021Kat, 31 May 2016 | Read review
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