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Hotel Riu Palace Mexico

5,807 reviews
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Traveller (7889)
Pool & Beach (1415)
Room & Suite (1231)
Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“la bodega”(124 reviews)
“palm trees”(357 reviews)
“don julian”(108 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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All reviewsla bodegapalm treesdon julianspecialty restaurantsgala nightcourtyard viewpool barbeds pushed togethermusty smellbuffet restauranthour loungescuba caribelobstergated communitymain buffetother resortsplenty of chairs
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2,031 - 2,035 of 4,071 reviews
Reviewed 15 June 2013

My husband & I returned to the Riu Palace Mexico the 1st week in May for our 2nd year in a row and found it to be absolutely just as perfect as our 1st trip. We were reluctant to go back to the same resort...More

4  Thank Phyllis82
Reviewed 15 June 2013

This was our (wife and I) second visit to the Riu Palace and our fourth visit to the Mexican Riviera. Although the weather was bad, the week of 6/2-6/9, I will not blame the resort for this. The newly remodeled Palace looks just like the...More

2  Thank cardinal
Reviewed 15 June 2013

This was my first trip to Mexico and I've fallen in love with the place and with the Riu Palace Mexico. This is probably going to be a long winded review but I want to be as detailed as possible! ROOM. We were in room...More

6  Thank AbbyMitch
Reviewed 13 June 2013

Have just returned from a great Mexican adventure and staying in this Hotel was a great part of it. We had a great room overlooking the gardens pools and sea (room no 2045) the only problem was the humidity in the rooms which made the...More

3  Thank Sue P
Reviewed 13 June 2013

If you want new, if you want best beach you have ever seen, if you want nicest most modern room, if you want a rain-shower type shower head, if you want best food, if you want best staff, then you have to come to this...More

2  Thank JodiW
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Babysitting
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 306 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Playa del Carmen
#20 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Room types
Suites, Family Rooms
Details
Price range
US$ 306 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Playa del Carmen
#20 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Room types
Suites, Family Rooms
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Traveller (7889)
Pool & Beach (1415)
Room & Suite (1231)
Dining (844)
Family and Play Areas (83)
Business Centre & Event Rooms (25)
Amenities (10)
Questions & Answers
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Cookiiegirl
20 February 2018|
AnswerShow all 2 answers
Response from Harry H | Reviewed this property |
There isn't a kettle, but there is a coffee maker. It may be possible to boil water with the coffee maker, but we just pack a travel kettle.
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Room Tips
"We had a garden view which was quiet. Take you away from the noise of nightly shows if you’re Not into..."
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"Recommend the Jr Suite Superior to get a view of courtyard"
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"We like ground floor best; courtyard is the best view, but can be noisy if you are near the outdoor stage..."
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"Maybe as far away from the courtyard as possible, however, I don't think it would matter"
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