We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/2/2018 1/3/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Playacar

    Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
    011 34 954 05 91 10
    Call
    Hotel website
    Save
    Lowest prices for your stay
    28/2/2018 1/3/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (6296)
    Pool & Beach (1661)
    Room & Suite (839)
    Overview
    • Excellent52%
    • Very good34%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “pool bar” (211 reviews)
    “musty smell” (106 reviews)
    “palm trees” (118 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Family Rooms
    Poolside Bar
    Concierge
    Wheelchair Access
    Banquet Room
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Playacar
    Special Offer: Receive 500 free points
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    28 Feb1 Mar
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6e61dbfcf06c4ebb8f32f1c64bcd497c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219165,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":2,"year":2018},"checkout":{"day":1,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6e61dbfcf06c4ebb8f32f1c64bcd497c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Playacar","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZlNjFkYmZjZjA2YzRlYmI4ZjMyZjFjNjRiY2Q0OTdjIiwiQUlLIjoiNzZjMTc4MmE4ZGM3NDEyNThjNjgwYjk4YzEzYmE5M2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/02/2018", "checkOut": "01/03/2018", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (5,293)
    There are newer reviews for Hotel Riu Playacar
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    2,041 - 2,045 of 2,732 reviews

    Reviewed 24 September 2008

    Myself and husband and friends stayed at the Riu Playacar from the 6th to 21st of Sept 2008. We couldn't find a fault with any of the property. The rep's Jon and Wendy were great. We went on the pirate boats in Cancun which was...More

    3  Thank kazza1966
    Reviewed 22 September 2008

    This was our third visit to the Riu Playacar. The hotel is very comfortable, service is very good, food is great. But we did find on this visit that the hotel is starting to look a little 'tired'. It needs a face lift. It is...More

    2  Thank KnRluv2travel
    Reviewed 19 September 2008

    I stayed with my wife and 4 years old boy at Riu Playcar for 5 days over the Labor Day weekend. It was a truly nice, and enjoyable family vacation. Although I am not a seasoned Mexico/Caribbean vacationer, I've been to Cancum (hotel zone) once,...More

    3  Thank 0po98i
    Reviewed 17 September 2008

    This was definately one of my best holidays! Playacar has wonderful staff, great activities, i loved the all inclusive! and the town's night life is the best! these complaints are pointless they dont know what they are talking about! The staff couldnt have been nicer!...More

    Thank Beachamp
    Reviewed 17 September 2008

    Very nice hotel. The rooms were nice, fridge was always stocked. The food was average, not bad, but not gourmet. I was a little disappointed with this night life, the bars were open, but nothing to do, at some other hotels that I have stayed...More

    1  Thank wyleecujo
    PreviousNext
    1407408409410411547
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 230 - US$ 512 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Top resorts Hotel in Playa del Carmen
    • #36 Family Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • #37 Luxury Hotel in Playa del Carmen
    • #57 Romantic Hotel in Playa del Carmen
    • Room types
    • Family Rooms
    • Number of rooms
    • 396
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotwire, Priceline, Hotels.com, RIU Hotels and Resorts and getaroom.com so you can book your Hotel Riu Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Playacar Hotel Playa Del Carmen ,
    • Riu Playacar Playa Del Carmen ,
    • Riu Playacar Reviews ,
    • Playacar Hotels ,
    • Riu Playacar Mexico ,
    • Rui Playacar ,
    • Hotel Riu Playacar Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (6296)
    Pool & Beach (1661)
    Room & Suite (839)
    Dining (695)
    Family and Play Areas (159)
    Business Centre & Event Rooms (22)
    Nearby
    Nearby HotelsSee all 217 hotels in Playa del Carmen
    Viva Wyndham Maya
    6,907 reviews
    .12 km away
    Royal Hideaway Playacar
    4,706 reviews
    .13 km away
    Allegro Playacar
    5,605 reviews
    .26 km away
    Hotel Riu Palace Mexico
    5,798 reviews
    .35 km away
    Nearby Restaurants
    Carmen Beer Co
    130 reviews
    1.34 km away
    Perche No Restaurante Pizzeria
    138 reviews
    1.31 km away
    Labrioche de playa
    103 reviews
    1.32 km away
    Dona Aurelia sabores Mexicanos
    117 reviews
    1.30 km away
    Nearby Attractions
    Mexico Waterjets
    254 reviews
    1.38 km away
    Plaza Playacar
    464 reviews
    1.11 km away
    Cenote Calavera
    47 reviews
    1.35 km away
    Piste Cyclable sur Paseo Xaman-Ha
    73 reviews
    1.42 km away
    Ask a question
    Questions & Answers
    Katie L
    16 February 2018|
    Answer
    Response from diane t | Reviewed this property |
    Hi there, lobby bar is open 24 hours a day and has lots of branded drinks.
    1
    Vote
    charlotte
    14 February 2018|
    AnswerShow all 8 answers
    Response from magsCoventry_england | Reviewed this property |
    hi stopped here 21dec - 5th jan 2018 never even seen any insects in the room at all over the whole period of our stay.If I was you I would ask for a top floor room which will cut down the chances of insects coming into the... More
    1
    Vote
    PreviousNext
    123456231
    Room Tips
    "we found block 5 very nice - larger than average room size throughout the resort"
    Read review
    "Block 2 is nearest the theatre, avoid if you like a bit of peace and quiet in the evening,"
    Read review
    "Don't book this property"
    Read review
    "Block 6 quiet, and near the pools and beach."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing