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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Playa del Carmen 77710, Mexico
    011 52 1 866 336 4083
    Hotel website
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    Lowest prices for your stay
    6/11/2017 7/11/2017
    US$ 353
    US$ 331
    SAVE US$ 22
    US$ 349
    Traveller (14236)
    Pool & Beach (2788)
    Storyboard
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    Overview
    • Excellent49%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,255 reviews)
    “aqua park” (445 reviews)
    “royal elite” (523 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    Offers & Announcements: GET 5% EXTRA DISCOUNT
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    Rosewood Mayakoba
    1,738 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Complimento La Ruina/ Cafe Sofia
    1 review
    #184 of 211 hotels in Playa del Carmen
     
    Maranatha
    6 reviews
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    Dos Hermanos
    4 reviews
    #183 of 211 hotels in Playa del Carmen
     
    Rooms
    6 Nov7 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (12,876)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 7,445 reviews

    Reviewed 2 days ago

    My family and I just came back from Sandos and we can't say enough good things about the staff! The staff at the International Buffet were especially sweet to us and always helpful to our needs and that of our children. I didn't get any...More

    Thank vivmedina21
    Hotel's Favourite
    Reviewed 8 April 2017

    I just got back from a week long stay here with my boyfriend. We came here to celebrate our 6th anniversary and we had an amazing time, we already miss it! There are so many positive things to say about the Sandos Caracol. Service -...More

    14  Thank Alex R
    Response from Web_Sandos, Gerente at Sandos Caracol Eco ResortResponded 11 April 2017

    Dear Alex R, Thank you for taking the time to write this detailed review about your stay with us. We are excited to read that you enjoyed your stay so. Thank you for recognizing the great service that our team provides. It's lovely to see...More

    Reviewed 3 days ago via mobile

    Been on rather a lot of holidays but sandos caracol was by far the best, was greeted at the bar at reception with a lovey welcome drink with a big smile to!! the food was amazing and the night time entertainment was really exiting to....More

    Thank Sydney T
    Reviewed 3 days ago

    For us, what made this resort, was the wild animals who live there, monkeys, Coaties, Racoons, Iguanas and many more and lots of beautiful birds. the monkeys are amazing, so cheeky and very amusing, often visiting us on our balcony. The resort is nestled in...More

    1  Thank bullysu
    Reviewed 4 days ago via mobile

    The highlight of the trip for my family were the activities. My wife and I went to the yoga class with Juan Carlos every day. He was able to create an experience for every ability level, keeping it engaging for the 6 days we went....More

    1  Thank hummus302
    Rosewood Mayakoba
    1,738 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Complimento La Ruina/ Cafe Sofia
    1 review
    #184 of 211 hotels in Playa del Carmen
     
    Maranatha
    6 reviews
    #192 of 211 hotels in Playa del Carmen
     
    Dos Hermanos
    4 reviews
    #183 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 170 - US$ 439 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #46 Top resorts Hotel in Playa del Carmen
    • #52 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, HotelsforEveryone, Cancelon, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
    Add Photo Photos
    Traveller (14236)
    Pool & Beach (2788)
    Room & Suite (1316)
    Dining (1092)
    Hotel & Grounds (8753)
    Family and Play Areas (641)
    Bathroom (156)
    Business Centre & Event Rooms (69)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Alex J
    21 October 2017|
    Answer
    Response from cricketsmommy | Reviewed this property |
    We arrange for private transportation to and from resorts in this area. Canada Transfers is quite reasonably priced. I would be concerned about adequate liability insurance if renting a car.
    0
    Votes
    Room Tips
    "The rooms by the pool are the beste"
    Read review
    "block 70 over looks the carpark, not a good view"
    Read review
    "All the rooms had balconies which was great for enjoying the atmosphere."
    Read review
    "We were in an Adult room in 68 Block the adults area, by the adult pool. Nice and quiet and a shirt walk to..."
    Read review
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