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3/12/2017 4/12/2017
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Playa del Carmen 77710, Mexico
    011 52 1 866 336 4083
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    3/12/2017 4/12/2017
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    US$ 169
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    Overview
    • Excellent50%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,262 reviews)
    “aqua park” (447 reviews)
    “royal elite” (526 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    Offers & Announcements: GET 5% EXTRA DISCOUNT
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (13,035)
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    1 - 5 of 7,521 reviews

    Reviewed yesterday

    As with all my reviews it will be a very honest review of all we experienced while at sandos caracol. Check in- we arrived last Monday Nov 13. We did not get our junior Eco suite like we booked so they upgraded us to a...More

    Thank larry f
    Hotel's Favourite
    Reviewed 8 April 2017

    I just got back from a week long stay here with my boyfriend. We came here to celebrate our 6th anniversary and we had an amazing time, we already miss it! There are so many positive things to say about the Sandos Caracol. Service -...More

    21  Thank Alex R
    Response from Web_Sandos, Gerente at Sandos Caracol Eco ResortResponded 11 April 2017

    Dear Alex R, Thank you for taking the time to write this detailed review about your stay with us. We are excited to read that you enjoyed your stay so. Thank you for recognizing the great service that our team provides. It's lovely to see...More

    Reviewed yesterday

    Our room was amazing. We had a penthouse with a full balcony. the big balcony allows for the monkeys to come and visit. Just remember, keep your door closed so the monkeys don't make themselves at home in your room. Our waitstaff at the Select...More

    1  Thank Wendy J
    Reviewed yesterday

    Wonderful food and service and way too many things to do! I want to particularly highlight the Kids Club staff, Xiomara, Rachel, Betty & Montse. They made it fun and safe for my girls so that they WANTED to go to Kids Club. There were...More

    Thank litespeedgal
    Reviewed yesterday

    This is my first time ever writing a review, for anything. DO NOT GO HERE. We stayed here 4 years ago and it was great, so we decided to return to celebrate our 4 year anniversary and our birthdays. We arrived on November 11th and...More

    Thank Gabrielle C
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 171 - US$ 1,040 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #46 Top resorts Hotel in Playa del Carmen
    • #53 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, BookIt.com, Booking.com, Travelocity, Hotwire, HotelsforEveryone, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
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    Traveller (14386)
    Pool & Beach (2793)
    Room & Suite (1324)
    Dining (1094)
    Hotel & Grounds (8877)
    Family and Play Areas (648)
    Bathroom (157)
    Business Centre & Event Rooms (72)
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    Questions & Answers
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    Room Tips
    "to much to list, you have noisy and quiet rooms all over the resort"
    Read review
    "There are all different room styles for all different needs."
    Read review
    "Get 2nd or 3rd floor room to avoid mosquitos"
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    "The walls are like cardboard so all outside noise is heard. Especially carts the staff is rolling around all..."
    Read review
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