We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
    Save
    Savings alert: 22% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 330
          US$ 171
          Great Deal
          US$ 180
          US$ 174
          Traveller (13304)
          Pool & Beach (2644)
          Room & Suite (1263)
          The Reef Coco Beach
          3,662 reviews
          #104 of 214 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,303 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Dreams Puerto Aventuras Resort & Spa
          4,508 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Grand Palladium Colonial Resort & Spa
          5,086 reviews
          #8 of 23 hotels in Akumal
           
          Overview
          • Excellent46%
          • Very good33%
          • Average11%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “select club” (1,212 reviews)
          “aqua park” (419 reviews)
          “royal elite” (485 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Water Park
          Tennis Court
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
          The Reef Coco Beach
          3,662 reviews
          #104 of 214 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,303 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Dreams Puerto Aventuras Resort & Spa
          4,508 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Grand Palladium Colonial Resort & Spa
          5,086 reviews
          #8 of 23 hotels in Akumal
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 171.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "a1c3054280bb45cc8e4e193d5588aa09", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219156,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a1c3054280bb45cc8e4e193d5588aa09","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":330,"lowestMetaPrice":171,"additionalPartner":false,"highestMetaPriceDisplay":330,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":330,"lowestMetaPrice":171,"highestMetaPriceDisplay":330,"hotelName":"Sandos Caracol Eco Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImExYzMwNTQyODBiYjQ1Y2M4ZTRlMTkzZDU1ODhhYTA5IiwiQUlLIjoiYmQyNzRkZjFjMWE0NGRhNmI2NWM1Yjg3ZmU0MTRlMzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$ 171", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53914001":"TravelocityEWS","78885497":"OrbitzEWS","72883268":"IB_Roiback_1Fv9gss"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (12,306)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 12,306 reviews

          Reviewed yesterday

          Wonderful resort we were there for a destination wedding, it was so well done! food and service exquisite! fabulous time was had by all! Unexpected bonus - YOGA!-6 days a week! Juancarlo is an excellent yoga instructor! I have been practicing yoga for years and...More

          1  Thank adondiego55
          Reviewed yesterday

          My fiancé and I had an amazing stay despite getting there and being told that there were maintenance problems with the room we were supposed to have. Aeda, one of the supervisors, treated us with the best care and consideration. She deserves a big bonus!...More

          1  Thank sarasnell
          Reviewed 2 days ago via mobile

          We enjoyed our time at Sandos Caracol. The resort is definitely unique. The beach is nice, the pools are nice, the food was absolutely wonderful. There's always something to do and the entertainment was certainly entertaining. There was a nice boat ride complete with wine...More

          2  Thank mommamara
          Reviewed 3 days ago via mobile

          This resort is awesome. There are plenty things to do, the beach, the several pools, the food. It was a perfect time to relax, have a tasty pina colada, enjoy the sun and let the kids play all day. Dont miss to swim at the...More

          1  Thank Andres C
          Reviewed 3 days ago

          We traveled with our friends as two mid age couples between May 12-19 and special thanks for the management enjoyed every single moment there. Arrived on my birthday around 11am but the check in time is 3pm. It was not a problem! They checked the...More

          3  Thank AttilaTHE1
          The Reef Coco Beach
          3,662 reviews
          #104 of 214 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,303 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Dreams Puerto Aventuras Resort & Spa
          4,508 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Grand Palladium Colonial Resort & Spa
          5,086 reviews
          #8 of 23 hotels in Akumal
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free Internet
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Dry Cleaning
          • Concierge
          • Babysitting
          • Airport Transportation
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$ 159 - US$ 326 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #31 Green Hotel in Playa del Carmen
          • #43 Top resorts Hotel in Playa del Carmen
          • #49 Spa Hotel in Playa del Carmen
          • #59 Family Hotel in Playa del Carmen
          • #72 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 956
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotwire, Hotels.com, TravelUp, Cheap Tickets, Cancelon, HotelsforEveryone, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Caracol Beach ,
          • Sandos Caracol Eco Hotel ,
          • Sandos Caracol Beach Resort Spa ,
          • Sandos Select Club ,
          • Sandos Caracol Mexico ,
          • Hotel Sandos Caracol Eco ,
          • Caracol Village Hotel Playa Del Carmen ,
          • Sandos Caracol Beach & Spa Mayan Riviera ,
          • Sandos Caracol Resort ,
          • Sandos Caracol Riviera Maya
          Add Photo Photos
          Traveller (13304)
          Pool & Beach (2644)
          Room & Suite (1263)
          Dining (1010)
          Hotel & Grounds (8163)
          Family and Play Areas (596)
          Bathroom (147)
          Business Centre & Event Rooms (60)
          Nearby
          Azul Beach Resort The Fives Playa Del Carmen
          5,906 reviews
          .64 km away
           
          Le Reve Hotel & Spa
          815 reviews
          .51 km away
           
          Viceroy Riviera Maya
          1,079 reviews
          .72 km away
           
          The Royal Haciendas All Suites Resort & Spa
          3,425 reviews
          .69 km away
           
          Nearby Restaurants
          Passion by Martin Berasategui
          395 reviews
          2.38 km away
          Saffron
          248 reviews
          2.53 km away
          Coco's Cabanas
          158 reviews
          .73 km away
          Piaf Restaurant
          88 reviews
          2.21 km away
          Nearby Attractions
          Arrendadora Turistica Noa
          7 reviews
          1.46 km away
          Co.Cos Culinary School & Catering
          225 reviews
          1.60 km away
          Scuba Libre
          475 reviews
          .41 km away
          Kitemex
          83 reviews
          .89 km away
          Questions & AnswersAsk a question
          Mike B
          Hi Could please tell me what time the gym opens at ?
          27 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          Bill B
          Which pool is the la Tortuga pool? I can't seem to see that on that map I'm viewing online?
          26 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          dillmankim
          We are travelling with our two boys - age 5 and 7. Are there are or height requirements for the water slides?
          25 May 2017|
          Answer Show all 2 answers
          Response from AttilaTHE1 | Reviewed this property |
          They have separated slides for adults. Children have a nicely built waterpark with many slides and pools. It is great for everyone without ages:-)
          0
          Votes
          Room Tips
          "Adults only area is nice and quiet"
          Read review
          "Definitely worth to upgrade for Select/Adult Only if you'll travel without kids!"
          Read review
          "We found a second floor room was a great choice for us. Had very good nabors."
          Read review
          "Third floor corner room in Select Club"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing