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The Reef Playacar

04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Reef Playacar
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4,440 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Playacar
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Showing 2,677: English reviews
Howell, Michigan
Reviewed 19 March 2011

We are a group of seven who have been to Mexico each March for about the last 6 years, staying at different resorts. This year, something about The Reef pulled us and we chose it for our vacation. The resort is small, so everything is close. Having the beach so close to the pools and all the action is great....

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4Thank awolfe
Vancouver, Washington
Reviewed 17 March 2011

We researched and researched for a resort on the Riveria Maya that would suit our needs and stay within a tight budget. The reef was it. We have wanted to visit this area for a long time The first time we thought we would be able to make it Hurricaine Wilma got there first and we had to change our...

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2Thank debbutch
Minneapolis, Minnesota
Reviewed 15 March 2011

THANK YOU REEF PLAYACAR! Just returned from 8 nights at the Reef with my boyfriend. We had a wonderful experience, and I would return to the Reef in a heartbeat. Service: Phenomenal. All of the employees were courteous, helpful, and went out of their way to ensure our stay was a pleasant one. Bars: One of the best parts. The...

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3Thank ErinDee
Milwaukee, Wisconsin
Reviewed 13 March 2011

My wife and I usually stay at a different place in Mexico every year,until we found The Reef Playacar.We really liked the location and size of the resort.Also the staff,for us, was outgoing and very attentive. Do not let some of the negative reveiws scare you,unless you are a hard to please person.We did not spend all of our time...

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4Thank billybuck69
ReefPlayacarResort, Owner at The Reef Playacar, responded to this review

We appreciate your positive comments about The Reef Hotel. It is really important for us to create a positive interaction with our customers so your remarks make us feel really proud of our job. Thank you also for highlighting the cleanliness, food and price quality aspect. We look forward to welcoming you back in September and hope to honor you...

Grand Rapids, Michigan
Reviewed 12 March 2011

We have just returned home from our sixth visit to the Reef Playacar. We have traveled to this same area 10 years in a row, and have tried different resorts but always come back to The Reef being our favorite. We have been satisfied with food choices whether it is breakfast, lunch or dinner. Fresh fruits and vegetables in abundance,...

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3Thank cglon_11
ReefPlayacarResort, Owner at The Reef Playacar, responded to this review

Thank you very much! I We would like to express how happy we feel to receive this kind of feedback. It is an honor for us to know that our employees can create through the years a relationship that brings you back to this Resort. We will share your positive comments with all the people you mentioned, especially with Jesus...

108 Mile Ranch, Canada
Reviewed 9 March 2011

We stayed there for 2 weeks over christmas. Well i got food poising twice while i was there which was the worst thing that ever could happen to a person! (I got all my shots before my trip) The food was just ok, in the begining it was good but after a week it was the same ol food....they sell...

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Thank dentonniki
ReefPlayacarResort, Owner at The Reef Playacar, responded to this review

We appreciate you are taking the time to write this feedback. We are very sorry to hear that your stay with us was not as satisfying as expected. We would like to discuss your remarks regarding the food and the smell with the involved departments and would appreciate if you could send us a little note with your room number...

Albuquerque, NM
Reviewed 9 March 2011

So, this might take a while. My husband and I chose this resort from looking at places from the earth view on Google (really) and ultimately the recommendation from our travel agent. We prefer the low-key all inclusives with some character, and the reviews overall looked good. It wasn't a long drive from Cancun airport, and easy enough to find...

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2Thank cordium23
ReefPlayacarResort, Owner at The Reef Playacar, responded to this review

Thank you very much for taking the time to describe the Resort and your experience with us. The different aspects you mention, such as the location of the hotel, the friendly people who served you, cleanliness, quality of food and specialty restaurants, in such detail perfectly reflects what we, as a team, would like all our guests remember from our...

Chicago, Illinois
Reviewed 8 March 2011

My husband and I spent the week of Feb 12 at The Reef and had a wonderful experience escaping Chicago's dreadful winter weather. We have been to larger resorts in the area and purposely selected The Reef because we wanted a small resort. We spent every day on the beach--reading sailing, relaxing, swimming, walking... Unforgettable! The food was very good--lots...

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1Thank islatiempo
ReefPlayacarResort, Owner at The Reef Playacar, responded to this review

Thank you very much for such beautiful comments about our Resort! We are happy to experience that you felt so comfortable with the activities, our food, service and overall feeling at the hotel. It is our goal to make the "tea time" around the cenote a special place and moment for our guests and your comments about it makes us...

Brandon,Manitoba Canada
Reviewed 7 March 2011

We travelled in the busiest time of the year so if we found the resort over crowded it was no surprise. Many people off the resort use the facilities for half the price it costs those who stay to pay for the all inclusive package. We went on a getaway from Interval International and it was mandatory to buy the...

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2Thank LavenderTwin
ReefPlayacarResort, Owner at The Reef Playacar, responded to this review

Thank you for taking the time to write your review on Tripadvisor. We are sorry to hear that your stay with us was not as satisfying as expected. We take into consideration your recommendation regarding the non smoking areas. We will be working on this point in order to satisfy all our guests ` needs . At this moment we...

beloit wisc
Reviewed 6 March 2011

We were guests at the Reef Playacar from 2/2711 thru 3/4/11, The trip was booked through Expedia. Upon arrival, check in was quick and efficient. Gus came over and said he would be our consierge at the Reef. He gave us a brief summary on the hotel bars, restaurants and then quickly veered the subject to visiting a sister hotel...

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2Thank garymary
ReefPlayacarResort, Owner at The Reef Playacar, responded to this review

Thank you for taking the time to write this review. We appreciate your compliments regarding our atmosphere, quality of food, cleanliness and friendly staff. We will make sure to share your comments with Jesus, Orlando and Gilbert and glad to know that they mean a plus to the hotel for our guests. We thank you also to let us know...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th Avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food and domestic drinks, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 

Additional Information about The Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 11,046 - ₹ 23,513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Playacar 3.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Hotwire, Booking.com, Hotels.com, Orbitz, HotelsforEveryone, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your The Reef Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Reef Playacar Hotel Playa Del Carmen
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
The Reef Playacar Riviera Maya/Playa Del Carmen
Hotel Style:
#50 Top resorts Hotel in Playa del Carmen
#57 Spa Hotel in Playa del Carmen
#64 Family Hotel in Playa del Carmen
#66 On the Beach Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Playacar staff and other travellers.
224 questions
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1 month ago

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Questions? Get answers from The Reef Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a ground floor room”
ed1952, 10 May 2017 | Read review
“Stay away from the pools”
777drews, 8 May 2017 | Read review
“Some of the Rooms are musty.Just call and write 50 times ,cos with one they will not give you attention.”
Todor-Ivanov-Toto, 21 Apr 2017 | Read review
“None of the rooms have a direct ocean view, ask for an inside room, facing the inside of the property”
444stevenv, 10 Apr 2017 | Read review
“You do not get to choose they do not accept requests for rooms.”
BBWinner, 31 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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