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    The Reef Playacar

    Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
    Hotel website
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    May 19
    May 20
    1 room, 2 adults, 0 children
    SAVE US$ 49
    US$ 239
    US$ 190
    US$ 207
    US$ 208
    Traveller (3025)
    Pool & Beach (964)
    Room & Suite (363)
    Sunset Fishermen Spa & Resort
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    Sandos Playacar Beach Resort
    12,128 reviews
    #63 of 213 hotels in Playa del Carmen
     
    Overview

    • Excellent29%
    • Very good39%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “chula vista” (75 reviews)
    “nico's bar” (41 reviews)
    “terraza grill” (39 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from The Reef Playacar
    Offers & Announcements: Package Deal
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    Sunset Fishermen Spa & Resort
    974 reviews
    #82 of 213 hotels in Playa del Carmen
     
    Allegro Playacar
    4,468 reviews
    #88 of 213 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,598 reviews
    #103 of 213 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,128 reviews
    #63 of 213 hotels in Playa del Carmen
     
    Rooms
    19 May20 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviewed 4 days ago

    Provide a better selection of beers have a taco bar at the buffet better quality meat at the Mexican restaurant better prices of necessary items in the gift shop such as sunscreen aloe vera Vaseline Exedra

    Review collected in partnership with this hotel
    Helpful?
    Reviewed 6 days ago via mobile

    We arrived on the 21st and we will be here until the 28. Check in was quick and easy :). Our room while small was very clean and lovely. We stayed in premium room. Only thing we missed was bathrobes - not in our room...More

    Helpful?1  
    Response from TheReefResorts, Brand Executive at The Reef Playacar

    Dear Krista N, Thank you for letting us know about your wonderful experience at our hotel. We must say we cannot express enough our satisfaction about the positive experience and sensational time you mention to have spent in our property. We are sorry to hear...More

    Reviewed 1 week ago

    Very kind staff, peaceful and beautiful place, good food and good service. For the price, should have free wifi like all the other hotels of that category. Also: ridiculous behaviour of the security of the hotel towards the scubadiving center'staff of the hotel. It was...More

    Review collected in partnership with this hotel
    Helpful?
    Response from TheReefResorts, Brand Executive at The Reef Playacar

    Dear 329benedicte, Thank you very much for taking the time to write such a detailed review of our resort. Your words are genuinely appreciated and will help us to make improvements that allow us to continue providing unforgettable experiences. We are glad to read that...More

    Reviewed 1 week ago

    The location is fantastic, pool, buffet and restaurant are beachfront. The first room we had was certainly not a superior one even if we had paid for one. But Fabio did a great job finding us a better one the next day.More

    Review collected in partnership with this hotel
    Helpful?
    Response from TheReefResorts, Brand Executive at The Reef Playacar

    Dear Gilbert M, We are delighted to know that you had a wonderful stay with us and that you were pampered with our courteous and outstanding service. Indeed, our wonderful position in the Playacar allows us to provide unique and recreational vacations. It is a...More

    Reviewed 1 week ago

    Great location on the beach. Friendly staff. The food is amazing with plenty of options. Walking distance to Playa Del Carmen. Plenty of water activities. I highly recommend a The Reef Playa car and will definitely return.More

    Review collected in partnership with this hotel
    Helpful?
    Response from TheReefResorts, Brand Executive at The Reef Playacar

    Dear Thehaddocks2015, It is a pleasure to read such a wonderful review. We are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and...More

    Sunset Fishermen Spa & Resort
    974 reviews
    #82 of 213 hotels in Playa del Carmen
     
    Allegro Playacar
    4,468 reviews
    #88 of 213 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,598 reviews
    #103 of 213 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,128 reviews
    #63 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Beachfront
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 181 - US$ 376 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Top resorts Hotel in Playa del Carmen
    • #55 Spa Hotel in Playa del Carmen
    • #64 On the Beach Hotel in Playa del Carmen
    • #64 Family Hotel in Playa del Carmen
    • #80 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (3025)
    Pool & Beach (964)
    Room & Suite (363)
    Dining (296)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    attaways
    How far is it from the airport? What is the most economical transport from airport for 6 people?
    27 April 2017|
    Answer Show all 2 answers
    Response from Krista N | Reviewed this property |
    55 minute drive from airport. We booked with Sunwing so we were provided with transportation :). Also I would recommend that you ask for a room away from lobby - it tends to very loud until 2 am ( if you plan on going to... More
    0
    Votes
    Krista N
    Is it best to bring US dollars or Canadian ?
    20 April 2017|
    Answer
    Response from TheReefResorts | Property representative |
    Dear Krista N, Thank you for contacting us. Regarding your query please let us inform you that both currencies are fine but the American dollar has a higher value. Kind regards, Micaela Castilla Brand Executive
    1
    Vote
    Google Translation
    littlefeather
    Hello, I have several questions about the resort: - are there jacuzzis in the room? -What is the ice cream bar like/what are the hours? Is there an added cost for ice cream? -is there guacamole available? -is there specialty coffee? Does it cost extra? Thank you!
    20 April 2017|
    Answer
    Response from BBWinner | Reviewed this property |
    no jacuzzis ice cream bar is only open from 4-6pm little variety no charge yes there was guacamole expresso and cappichino only extra charge in the lobby
    0
    Votes
    Room Tips
    "Some of the Rooms are musty.Just call and write 50 times ,cos with one they will not give you attention."
    Read review
    "None of the rooms have a direct ocean view, ask for an inside room, facing the inside of the property"
    Read review
    "You do not get to choose they do not accept requests for rooms."
    Read review
    "its really luck"
    Read review