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Iberostar Tucan Hotel

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6,104 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Tucan Hotel
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Showing 4,371: English reviews
Delaware
Reviewed 9 June 2009

Sorry for the delay- My wife and 2 daughters (12, 11 yo) stayed at The Tucan over Easter Break. As an aside, we flew in on a Thursday morning and I have never went through immigrations and customs so quickly. After another green light ( knock on wood, have never had a red lol), through the time share folks, we...

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4Thank jeffNalisa
essex
Reviewed 18 May 2009

I have just returned back from the Iberostar Tucan with my boyfriend. It was the best holiday we have ever had and the best hotel we have ever stayed in. It was total paradise. The grounds are beautiful with wildlife running free, including monkeys, agouti’s, peacocks/peahens, lizards and more. We had the better side of the 2 hotels (Quetzal) as...

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7Thank xjanewx
Stevens Point, Wisconsin
Reviewed 15 May 2009

We stayed at the Iberostar, Tucan the week of March 27, 2009. The resort was beautiful!! We flew in on SunCountry Airlines and they had lost my luggage and told me it would be there the next dayl. The staff told us where we should go to buy the things I would need overnight. They were so helpful! They helped...

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5Thank noluggageyet
Portland
Reviewed 12 May 2009

We got married in November 2008 at the Iberostar Tucan and would do it again in a heartbeat! We had approximately 30 guests (adults and children) join us for the week and everyone had a fabulous time. We ALL look forward to going back for the “reunion tour” in another year or two. Mayra, the wedding coordinator, was fabulous. She...

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3Thank jencwes
Katy,Texas
Reviewed 12 May 2009

We booked our trip early spring before anyone had even heard of the "Swine Flu". I spent the entire day on the internet researching the best deals. The best deal is with www.goiberostar.com It was $52 dollars cheaper than the best deal I could find online, and it included transportation to and from the hotel. You cannot book online through...

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7Thank christi105
illinois
Reviewed 9 May 2009

I took my mom there in April and we had a great time thanks to the Iberostar friends they really make you feel like family. I have been there three times and I can't wait to go again one day!

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3Thank chicago81
cleveland, ohio
Reviewed 9 May 2009

Just returned from Iberostar Tucan after a one week stay. This was our first time at this resort and as we arrived during the "swine flu" scare, were able to experience the resort at very low capacity - more excellent service for us! The location was fantastic; it was great to be able to walk to the shopping plaza located...

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3Thank lbsunsets
NYC
Reviewed 6 May 2009

Bedbugs! That’s what we came back with after our last visit to Iberostar Quetzel/Tucan. It’s a great place for children, we loved the wildlife, and this was our second visit--where we brought a family of eight. Unfortunately, unbeknownst to us, one of our three rooms had bedbugs. My wife was bitten the first night we were there, but mistook them...

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10Thank bedbugsnyc
london
Reviewed 5 May 2009

Me and my boyfreind went to Mexico to celebrate my 30th birthday! After reading the reviews on Trip advisor we decided to go there. You will not be disapointed!! It is truley amazing. The location is amazing, you see all kinds of animals including peacocks, monkeysetc. it is beautifully kept and the hotel rooms are very clean. The food is...

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8Thank cassyanyiam
Boston
Reviewed 4 May 2009

Iberstar Tucan is a wonderful hotel for families with younger children. The hotel is actually double the advertised size as it sits alongside its sister hotel which is really part of the same property but advertised separately. We think they need to improve upon their quality control with respect to use of non-purified water. Most families we spoke to had...

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6Thank LovetoPlayPiano

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,858 - ₹ 36,453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen
Hotel Style:
#13 Family Hotel in Playa del Carmen
#21 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Questions? Get answers from Iberostar Tucan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doesn't matter if you don't get an ocean view.”
 of 5 bubbles jamiebH9558XV, 16 Jan 2017 | Read review
“We reserved the Junior Ocean view (Rooms 1032, 1023). Lovely views. Note that 1023 had a rather large tree obscuring much of the view.”
 of 5 bubbles Ltkije, 14 Jan 2017 | Read review
“Near the beach, or near the lobby, if you want to have it quieter.”
 of 5 bubbles WinnipegSteve, 8 Jan 2017 | Read review
“Block 12 is good handy for beach and pool, you also get a visit from the monkeys!”
 of 5 bubbles kate-lees, 7 Jan 2017 | Read review
“I think all the rooms would be good at this resort.”
 of 5 bubbles debbiecU987RD, 6 Jan 2017 | Read review
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