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Iberostar Tucan Hotel

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6,015 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Tucan Hotel
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Showing 4,320: English reviews
Oxford, England
Reviewed 6 November 2009

We had not been to Mexico before, but have stayed in Iberostar Hotels many times before. This was exactly as expected. I am not ultra picky , but I am not easily pleased either !! Its wonderful, we had a really good time. In fact I was left wondering if the people who have written very negative reviews on this...

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5Thank ChrisandBryan
Waynesburg Pa
Reviewed 3 November 2009

This was our 4th visit to the Tucan, and once again it turned out to be a very nice vacation. We were there the week of Oct. 24 to Oct. 31. The weather was perfect, it rained the day we left, and we had one shower at lunchtime on Thursday. Once it was over the sun was back out. The...

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Thank bison3l
rhode island
Reviewed 2 November 2009

Just had a wonderful relaxing time, plenty of wildlife and very visible. The rooms were excellent, the beds are quite firm but excellent for sleeping. The service was wonderful,anytime we called for something, the response was very quick and curteous which was a constant all week. We found the food excellent overall. The steak house was the only one we...

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4Thank garforth2
California
Reviewed 2 November 2009

Tucan Iberostar was wonderful :) We stayed 6 nights of only $154 per night for two people. I had read hundreds of reviews and chose Tucan because I couldnt find many complaints and it was a great deal. A review I read said that building 11 was a great location, so I emailed the hotel a couple weeks before and...

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7Thank SaraMarieCalifornia
New Castle, Delaware
Reviewed 1 November 2009

Food sub par, grounds beautiful, room gorgeous! Had an amazing view of the Ocean and all the activity on the beach! We even got to observe a wedding or two! Lots of nearby shopping..if you are not into that just park a beach chair and the locals will come to you.

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1Thank Irishlass129
abergavenny
Reviewed 29 October 2009

just come back from a week at the tucan,. and what a week ! the" private jungle" was just incredible, with so much wild life, especially the monkeys !! but if you go through the jungle area for any legnth of time to take photos early morning or last light , wear long sleeves or mozzie spray !! the staff...

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4Thank tmrboon
Tampa, Florida
Reviewed 28 October 2009

My wife and I stayed at the Iberostar Tucan for the first week of October 09. We're from Ohio so it was the summer we never had crammed into one week. I'll get quickly to what I didn't like about the Tucan, it was too far from the Airport in Cancun. That's my complaint in total! Oops, the price of...

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10Thank ussmarshal
RHODE ISLAND
Reviewed 27 October 2009

We traveled with my Children and Extended Family, which required some special needs. In all accounts our expectations were exceeded by a very attentive staff. They went out of their way to make our vacation a relaxing stay. Just sit back an enjoy the view! My only suggestion would be to serve dark beer at the outside beach bar. We...

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2Thank stryder2112
Cincinnati
Reviewed 27 October 2009

This was our 3rd trip to an Iberostar, but our first to this resort. The only thing that was disappointing to us was the big sand bags in the water. They were an eyesore, but necessary to prevent further erosion of the beach. We were told most of the beach had been washed away several years ago. So we understand...

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4Thank RodneyTheDiver
dorset
Reviewed 25 October 2009

Travelled with First Choice, we have holidayed here in the past and it was excellent, no faults what so ever, have just returned and the impression we got of the hotel was that it was shownig its age and could do with a bit of a make over, as it was lloking a little tired in places. I would give...

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1Thank jerrywDorset

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,817 - ₹ 31,812 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Questions? Get answers from Iberostar Tucan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of our friends complained that peacocks frequented their room balcony on the first floor. While it looks cute, it smells bad.”
 of 5 bubbles Piamo, 8 Dec 2016 | Read review
“Rooms by the front - closer walk to the restaurants.”
 of 5 bubbles FayeinColumbus, 8 Dec 2016 | Read review
“The rooms closer to the entrance were more quiet than rooms located closer to beach.”
 of 5 bubbles luvtoCancun, 6 Dec 2016 | Read review
“Email them in advance to ask for quiet room like us and no smoking to remind them of what you want before you arrive”
 of 5 bubbles Love2Travel4Ever2088, 30 Nov 2016 | Read review
“1400 block has great opportunity to see the monkeys. The 1400 block is noisy until about 11 pm due to the resort next door.”
 of 5 bubbles Rinny2424, 26 Nov 2016 | Read review
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