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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,270 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Reviewed yesterday NEW

4th .time here and it's better each time - everything from the check in, staff, food, rooms, service, entertainment, beach- it's truly the best most amazing hotel here in Riveria Maya. Every age will love this hotel- there's a variety of everything here. We can't say enough good about it here.

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2Thank 448margaret
Kalamazoo County, Michigan
Reviewed 2 days ago NEW

The trip was awesome. The specialty restaurants are the best I've ever experienced in a resort. All the staff was helpful and friendly. I would defiantly recommend this resort to others. We left the resort for only a few hour, but returns to continue our experience. The resort also has a wild life area with a wide variety of animals.

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6Thank Kzootravelers
Ottawa, Canada
Reviewed 3 days ago NEW

Recently travelled to Mexico with my family for the very first time! We have been to a number of other all-inclusives in the Carribean, so the experience was not new to us. We read many reviews before deciding on the Iberostar Tucan. This resort is located in the middle of the Riviera Maya - one hour south of Cancun (ride...

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4Thank Eddiez3
Saint Louis, Missouri
Reviewed 1 week ago

What can I say ......... another great stay at a Mexican resort !!! Great weather - 80-85 F everyday . So, I am not much a writer so I like to just use bullet points in my reviews. But , I will start by saying that we do not go to these Mexican all-inclusive resorts for great food . We...

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12Thank Tennjed420
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, Thank you for sharing your detailed experience at IBEROSTAR Tucan & Quetzal. Hearing about your joyful stay at our hotel with the beautiful grounds and great facilities makes us very glad. Moreover, it is great that you enjoyed our food and drinks, our committed and kind staff and our activities. Your kind words are highly appreciated. Hopefully we...

Center Point, Iowa
Reviewed 1 week ago

I was travelling with a party of eight. They managed to get us all on the same floor, of the same unit. That made it easier to coordinate plans. Beautiful resort. Peacocks roam freely. This resort has a "mirror image" resort, on the other side of the pool (I don't remember the name). Plenty of places to eat. The buffet,...

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2Thank Megaslim99
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Tucan & Quetzal as your last holiday destination. We are glad to hear that you enjoyed your stay closely located to your fellow travelers at our beautiful resort. It is great to know that you liked the food, our facilities and our dedicated and kind personnel. We also appreciate your comment regarding your...

Michigan
Reviewed 1 week ago

I've stayed at the Tucan countless times, and I can tell you have never been disappointed! My husband dives and has dozens of dives under his belt from the area, and has seen a big variety from bull sharks to barracudas! I myself love the beach and jungle ! The howler monkeys are favorite!

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4Thank squidand79
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, We are grateful for you loyalty to IBEROSTAR Tucan & Quetzal over the years. It gives us great pleasure to know that every time you have had a wonderful and memorable experience with us. Certainly, our tropical surroundings and amazing beach are one of our best assets and our howler monkeys are fantastic creatures. We look forward to...

north carolina
Reviewed 1 week ago

We stayed at the Iberostar Tucan for 3 nights. The room was nice, the staff were helpful, and the resort was well maintained. The pool tended to be crowded but had a lot of chairs in and out of the sun. The beach and ocean were beautiful! Our main complaint was the food. The buffet-style restaurants had only a few...

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3Thank fsquaash
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, Thank you for taking the time to bring forward your recent experience at IBEROSTAR Tucan & Quetzal. We are happy to know that our pleasant facilities, our attentive staff and beautiful pool and beach area were of your liking as well as your dining experience at our Mexican restaurant. We are sorry to hear that your experience did...

new york
Reviewed 1 week ago

This is our 4th visit to the resort, and 6th to Iberostar properties. We love it! And there are many reasons why we keep coming back first with babies, then with toddlers and now with school aged kids. First, I want to note that Iberostar Tucan and Quetzal is in fact the same resort, sharing the facilities. The difference is...

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7Thank ksu-ny
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, We would like to thank you for your preference and for your recent stay at IBEROSTAR Tucan & Quetzal. Please know that we truly value your loyalty as we are happy to read that once again you enjoyed a wonderful stay at our facilities. Your positive remarks regarding our lovely grounds, fantastic wildlife and our breathtaking beach are...

Taylors Lakes, Australia
Reviewed 1 week ago

My wife and I stayed here after getting a great deal on the internet... Never having stayed in an "all inclusive" resort before, we didn't know what to expect. I have to say this hotel more than met our expectations. The rooms were large, modern and comfortable. The buffet served food 24 hours a day. The pool area is amazing...

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5Thank Florra02
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, Thank you for the opportunity to host you at IBEROSTAR Tucan & Quetzal on your first all-inclusive experience. It pleases us to read that our hotel services and attentions exceeded your expectations. We truly strive into providing our beloved guests a memorable vacation. We appreciate every one of your kind words and compliments. We hope to have the...

Indianapolis, Indiana
Reviewed 1 week ago via mobile

The room was pretty spacious and clean. This was the first all inclusive resort I've stayed in. There is a "jungle" section of the property between the majority of rooms and the beach filled with monkeys. The path is decently well lit so you can walk thru at night. It was pretty cool to walk thru it each time going...

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3Thank ElliePaige12
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, Thank you for having chosen IBEROSTAR Tucan & Quetzal to have your first all-inclusive experience. We are happy to know that you find pleasant our comfortable facilities and our beautiful surroundings. Please know that our chef is constantly striving to achieve our customer satisfaction by creating new dishes and flavors that accommodates every one of our guests’ preferences....

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 12,315 - ₹ 33,015 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen
Hotel Style:
#13 Green Hotel in Playa del Carmen
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
743 questions
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Questions? Get answers from Iberostar Tucan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room nicely place in the middle of the resort , exactly midway between the main areas and the beach”
 of 5 bubbles Tennjed420, 17 Mar 2017 | Read review
“Room in building 15 get the full effect (LOUD) of the entertainment. Pass on this one, unless you want to stay up until Midnight”
 of 5 bubbles Megaslim99, 17 Mar 2017 | Read review
“Near the ocean or south facing for noise levels at night”
 of 5 bubbles elizabeth_pierre, 14 Mar 2017 | Read review
“All of the rooms are good, but choose one as close to the beach as possible, and you will be happy.”
 of 5 bubbles Andrew780, 13 Mar 2017 | Read review
“Ask for a room not facing the south. The resort next door is very noisy especially in the evening.”
 of 5 bubbles VirginiaS303, 12 Mar 2017 | Read review
5 of 5