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Paradisus Playa del Carmen La Perla

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7,337 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Playa del Carmen La Perla
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Showing 5,095: English reviews
Princeton, New Jersey
Reviewed 17 May 2016

This is a great resort if you want to just totally relax and be pampered. To start, we booked this trip with Costco and that was seamless and effortless to book. Upon arrival at the airport, our shuttle was waiting for us. We waited about 15 mins to depart to the hotel. The ride from the Airport to the Paradisus...

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4Thank Brian B
London, United Kingdom
Reviewed 17 May 2016

Great hotel and services provided! Lots of activities to do. Good location, close to Playa del Carmen. Very nice people and friendly staff. Highly recommended. One of the best hotel we have been to so far.

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1Thank morganv91
canfield, ohio
Reviewed 17 May 2016

Beach not very clean for swimming, plus nothing heated which made us & our friends stuck one day & didn't use neither. No fresh juices offered in bars. Service was great, replenishing towels & shower products twice a day was great. Restaurants experiences were superb

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1Thank dolly07
Los Angeles, California
Reviewed 17 May 2016

Great place to visit if you want to avoid the Cancun atmosphere and large hotel vibe... really easy going staff and the beaches are beautiful both on off the property. short walk to busier part of playa del carmen... overall great place for some R&R..

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Thank H3193TLpeterg
Atlanta, Georgia
Reviewed 17 May 2016

I've traveled for over 30yrs and have been to Cancun many times. I've stayed at various hotels throughout. I can honestly say that the Paradisus Play del Carman La Perla is BY FAR THE BEST hotel on the island! The service, the food and ambiance are all nothing short of WONDERFUL! Too many great employees to name them, but do...

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1Thank Tvlcoord33
Staten Island, New York
Reviewed 17 May 2016

From the second we landed everything went smooth, we used Lomas transportation which took us to the hotel .We were greeted with towels , drinks and a snack for the check in process. We had the royal service with a butler, anything you needed they were happy to provide, I can not say enough about it , I compare this...

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Thank HELENANN D
Reviewed 17 May 2016 via mobile

Excellent service and hospitality. The food was great and everything in it. Will love to go back asap. A very relaxing atmosphere. If you have kids this is also great for them. They have two sides. One for adults and the other for families. Take a lot lot of sunscreen.

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1Thank Johannalajefa
Washington, North Carolina, United States
Reviewed 16 May 2016 via mobile

This resort was worth every penny! We chose the royal service and would do so again! From the moment you enter the resort until you leave, you are truly pampered. Gilberto Torres was our awesome butler! He never forgot our ice in the afternoon and was always available. Abelardo and Kalep at the pool made the most awesome drinks and...

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Thank Sharon Y
Oakville, Canada
Reviewed 16 May 2016

We were here in May as part of a sales conference. So I did not pick the hotel or the room. We could not get into the Royal service nor upgrade from the base suite. However we loved our room which was comfy and modern and big. We really loved Passions for dinner. Yes it's an upcharge but worth every...

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Thank GlenYates62
High Springs, Florida
Reviewed 16 May 2016 via mobile

Overall this is a nice resort. The staff is the best part of this resort. They're very friendly and helpful.You can't see the beach from the resort, but access is easy. The food isn't anything special. The rooms aren't quiet, you can hear people walking above you and everything happening in the hall way and in the pool area, so...

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Thank travelingt8

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna ($). Try a different menu every night with 14 restaurants and 16 bars. Popular dining options include Japanese, South American, Mediterranean, Mexican cuisine and Signature cuisine “Passion” by Martin Berasategui ($) Awarded by the AAA Five Diamond. 24-hour room service. The Cancun International Airport is 45 minutes from the Paradisus Playa Del Carmen La Perla. The shopping district of Playa Del Carmen, including tourist favorite 5th Avenue, is a 20-minute walk. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112 | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 23,142 - ₹ 66,567 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra for Royal Service. ”
 of 5 bubbles TorontotravelAndrea, 4 Dec 2016 | Read review
“The swim up room looked amazing but to upgrade was $80.00 us per night. Not worth it. Loved the décor in our room. Lots of closet space”
 of 5 bubbles patricialyns2016, 3 Dec 2016 | Read review
“I found the mattress a bit too soft.”
 of 5 bubbles Vincent202, 30 Nov 2016 | Read review
“The rooms are not very sound proof. Heard a lot of steps from room above us and people talking in the corridors.”
 of 5 bubbles pepep904, 30 Nov 2016 | Read review
“We stayed in 1088 and it was perfect, close to the pool and beach but private so we were able to use the hot tube outside on our Terrace!”
 of 5 bubbles cccrosebud, 29 Nov 2016 | Read review
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