We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/11/2017 7/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Playa del Carmen La Perla

    5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
    011 91 912764747
    Hotel website
    Save
    Lowest prices for your stay
    6/11/2017 7/11/2017
     2 people have started booking this hotel
    US$ 556
    US$ 458
    SAVE US$ 98
    US$ 539
    US$ 541
    Traveller (7427)
    Room & Suite (1688)
    Pool & Beach (1283)
    Occidental at Xcaret Destination
    13,078 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    #32 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    247 reviews
    #26 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal service” (1,847 reviews)
    “mole” (508 reviews)
    “the grill” (503 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa del Carmen La Perla
    Special Offer: Up to 15% MeliáRewards
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
    Occidental at Xcaret Destination
    13,078 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    #32 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    247 reviews
    #26 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    Rooms
    6 Nov7 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 458.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0287de36da5a4ff99bdc1b113561feb4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2064902,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[110561474],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":11,"year":2017},"checkout":{"day":7,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":458,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0287de36da5a4ff99bdc1b113561feb4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":556,"lowestMetaPrice":458,"additionalPartner":false,"highestMetaPriceDisplay":556,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":556,"lowestMetaPrice":458,"highestMetaPriceDisplay":556,"hotelName":"Paradisus Playa del Carmen La Perla","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAyODdkZTM2ZGE1YTRmZjk5YmRjMWIxMTM1NjFmZWI0IiwiQUlLIjoiNmQ5YWE5N2NlZWI3NDg1MTk5NzA1MjQzYjVmYzk0YzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/11/2017", "checkOut": "07/11/2017", "lowestPrice": "US$ 458", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68940602":"CancelonIB","37322680":"BookingCom","53962645":"TravelocityEWS","110561474":"MeliaIB","79624427":"CheapTicketsEWS","109228247":"HotelsCom2IB","38358752":"Expedia","65770069":"Hotwire","79033691":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (9,037)
    There are newer reviews for Paradisus Playa del Carmen La Perla
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    811 - 815 of 6,251 reviews

    Reviewed 17 March 2017

    From the beginning right up to the end I had a fabulous time. The entertainment, the accommodations and most importantly the staff were all great. So great in fact that we didnt want to leave. If you have the chance to be meet and interact...More

    Thank Gilbert B
    Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 20 March 2017

    Dear Gilbert B, Thank you for posting such a great note about your stay at Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Providing...More

    Reviewed 16 March 2017

    We had Royal Service for the week. The Junior Suite was spacious and beautiful as was the patio with its stunning Jacuzzi/beautiful wall fixture that lite up at night. The bed was beyond so luxuriously comfortable I never missed my own bed. The pool at...More

    1  Thank caseynyc2
    Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 18 March 2017

    Dear caseynyc2, We appreciate you have taken the time to share such an enthusiastic review about your visit to Paradisus Playa del Carmen. We are overjoyed to read that you’ve enjoyed your stay Please be confident that we’ve shared your kind comments with our team...More

    Reviewed 16 March 2017

    We stayed at this wonderful resort for a business trip. How lucky, huh? The property itself was very well taken care of. Our room was a suite in building 1 I believe, and it was gorgeous. The bed was very comfortable, and quite honestly the...More

    Thank ReginoGeorge1
    Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 18 March 2017

    Dear ReginoGeorge1, Thank you for sharing your feedback with us. We are glad to read your experience with the hotel was great and the service received was awesome. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive®...More

    Reviewed 16 March 2017

    We went to this resort at the beginning of March. Here are my thoughts: 1) Staff: From housekeeping to servers to beach staff, everyone was extremely friendly and accommodating. They really do their best to help the guests have a good time. We particularly appreciated...More

    Thank ReallyEnjoyTraveling
    Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 18 March 2017

    Dear ReallyEnjoyTraveling, Thank you for posting such a great note about your stay at Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Providing LUXExclusive®...More

    Reviewed 16 March 2017

    Beautiful hotel, very nice rooms...food was just meh. I would have like more beach, but you can't fix that! The food was the biggest let down. The resort was so big I'm sure it took an army to keep it clean, and it was very...More

    Review collected in partnership with Meliá Hotels International
    Thank C Karen T
    Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 18 March 2017

    Dear C Karen T, Thank you kindly for your comments towards our beautiful Paradisus Playa del Carmen . It is our pleasure to read you really like us. Please do not hesitate to contact us prior your arrival the next time you come back with...More

    Occidental at Xcaret Destination
    13,078 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    #32 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    247 reviews
    #26 of 211 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #140 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Pool
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 324 - US$ 803 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Playa del Carmen
    • #9 Family Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #14 Spa Hotel in Playa del Carmen
    • #16 Luxury Hotel in Playa del Carmen
    • #16 Romantic Hotel in Playa del Carmen
    • #17 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 393
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Prodigios Interactivos SA, Cancelon, Orbitz, Travelocity, Hotwire, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Perla Riviera Maya
    Add Photo Photos
    Traveller (7427)
    Room & Suite (1688)
    Pool & Beach (1283)
    Dining (913)
    Hotel & Grounds (3963)
    Bathroom (211)
    Family and Play Areas (69)
    Business Centre & Event Rooms (19)
    Nearby
    Occidental at Xcaret Destination
    13,078 reviews
    1.86 km away
     
    Paradisus Playa Del Carmen La Esmeralda
    7,482 reviews
    .14 km away
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    .43 km away
     
    Royal Service at Paradisus La Perla
    247 reviews
    .19 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    486 reviews
    .07 km away
    Bana Restaurant
    117 reviews
    .10 km away
    Mole
    103 reviews
    .15 km away
    La Vagabunda Fiesta
    205 reviews
    1.16 km away
    Nearby Attractions
    Playa Punta Esmeralda
    304 reviews
    .56 km away
    Arrendadora Turistica Noa
    10 reviews
    1.08 km away
    Encanto Beach Club
    5 reviews
    1.58 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.15 km away
    Ask a question
    Questions & Answers
    JJHappyTraveler
    17 October 2017|
    AnswerShow all 2 answers
    Response from QD_Paradisus | Property representative |
    Dear JJHappyTraveler, Thank you for contacting Paradisus Playa del Carmen. Regarding your concern about Royal Service, I would like to inform you, Royal Service guests enjoy the exclusive use of Royal Service Free to... More
    1
    Vote
    Google Translation
    siamali1
    14 October 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear siamali1, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you the check out is at 12:00 pm, however, you can still enjoy our facilities until 7 pm. Please feel free to contact... More
    0
    Votes
    Google Translation
    stephv0728
    12 October 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear stephv0728, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you, yes the floats are allowed. Please feel free to contact to paradisus.playadelcarmen@meliacom for further... More
    0
    Votes
    Google Translation
    Room Tips
    "Loved our Swim up room"
    Read review
    "All the rooms in the Royal Service area are excellent."
    Read review
    "go for THE LEVEL , or a swim up room ..."
    Read review
    "Rooms are always clean and done twice a day!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing