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Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 540*
US$ 424*
Great Deal
US$ 499*
US$ 500*
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Paradisus Playa del Carmen La Perla
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8,016 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Playa del Carmen La Perla
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Showing 5,573: English reviews
Queens, New York
Reviewed 3 October 2016

Just paradise. Food was delicious, service was even better. The resort had everything you ever need. I wish the room service was a little faster (usually 45-1 hour wait) But besides that everything was very good.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank jenniferhF7318GW
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear jenniferhF7318GW, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Paradisus Playa del Carmen. We look forward to have the pleasure of having you back next year in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Santa Barbara, California
Reviewed 3 October 2016

Paradisus Playa del Carmen is a stunning property with an incredible staff. From the food, to the rooms, to the hospitality of all of the Paradisus staff, everything was top-notch. Our party was there on business, and we still felt like we were on vacation. I have never been to a property that put so much detail and focus on...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 182mackenzieh
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear 182mackenzieh, Thank you for your review on TripAdvisor, we are glad to read you had a wonderful stay and also proud of our staff who always give memorable experiences. We hope to see you again in a near future to enjoy one more time the Paradisus experience. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Reviewed 3 October 2016

We stayed for a week as for a vacation and to celebrate my birthday. We choose the property based on information from trip advisor and our travel agent. I can say the entire experience was amazing with one exception. The room was awesome, we were on the third floor. The balconies on this floor have concrete fronts as opposed glass...

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Helpful?
1Thank Travelcouple15801
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Travelcouple15801, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean. We are glad to read that you have enjoyed our staff’s attentive service and...

Las Vegas, Nevada
Reviewed 3 October 2016

My wife and I combined business and pleasure with a visit to Paradisus in August of 2016. The one-bedroom suite was beautiful, the food at the seven restaurants we ate in was fantastic, and as great as those were, the service we received from the hotel and restaurant staff was the most impressive aspect of our stay.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank J4320NCdavidh
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear J4320NCdavidh, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to welcome you back on paradise! Best wishes, Stefano Sturni Hotel Manager Paradisus...

Philadelphia, Pennsylvania
Reviewed 3 October 2016

After reading what seemed like hundreds of reviews my wife and I chose Paradisus La Perla to celebrate our 34th wedding anniversary. I can say with certainty that we made the right choice. We opted for the royal service and from the moment we arrived until the moment we left we were treated like royalty. The resort is immaculate. Our...

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Helpful?
2Thank Mike2079
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Mike2079, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are glad to read that you have enjoyed our staff’s attentive service and suite facilities. We...

Rio Rancho, New Mexico
Reviewed 2 October 2016

My wife and I, traveling with my mother-in-law, stayed in the Royal Service Section. Hector was our butler throughout our stay and we cannot say enough great things about him. We spoke with and made arrangements with Hector everyday. He would visit with us at the pool and when we were just walking around the beautiful property. He prepared the...

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Helpful?
3Thank Dan R
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear DRhonda, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Mexican Caribbean. As you already know, it is a pleasure to be your host always. I...

Exeter
Reviewed 2 October 2016 via mobile

We stayed at La Perla for our honeymoon in September and thought we'd treat ourselves to the Royal Service - we are so glad we did! I have never been to a hotel like it, everything was amazing. All of the staff were always really helpful and friendly. Our butler Hector was great and nothing was too much trouble! We...

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Helpful?
Thank Smeakins
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Smeakins, Many thanks for your excellent review on TripAdvisor; it was truly our pleasure to be your host at this tropical paradise. We are proud to read you are coming back, please any assistance you may require contact us directly. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Miami Beach, Florida
Reviewed 2 October 2016 via mobile

Huge fan of Melia products and Playa Del Carmen did not disappoint. Once again great food, great staff, great location and awesome golf. Invited a close friend who had no idea what Melia was all about and wound up wanting to become a member. The staff was as always amazing, hotel room clean and spacious. The amenities were amazing and...

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Helpful?
Thank artgone1
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear artgone1, Thank you for your loyalty and for posting such an excellent comment on TripAdvisor. We are proud to provide excellent experiences. We will be waiting here at paradise or in other words, your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Reviewed 2 October 2016 via mobile

This place by far has raised the bar. I cannot begin to say the luxury, attention to detail, and politeness that I have encountered here. Our attendant Napoleon was amazing. He made our stay extremely amazing by making all our dinner reservations, aroma therapy in our room, bottle service arrangements, etc. he is amazing and when I come back I...

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Helpful?
Thank tatiana7788
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear tatiana7788, Thank you kindly for your excellent comment on TripAdvisor. The food and beverage staff is amazing. As you saw, they love what they do and this provides the resort a nice touch of happiness. Hope to see you in our beatiful paradise in not a distant future. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La...

Santiago, Chile
Reviewed 2 October 2016

This was an excellent esperience. The staff was incredible. They did everything to let us feel like in heaven. Alejandro our butler was an angel. I could recommend this hotel la perla only for adults to everybody that want to have a wonderful experience.

Review collected in partnership with this hotel
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Helpful?
Thank Pili216
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Pili216, Many thanks for your comment on TripAdvisor. We are truly glad to read that we have your trust and your likeness. It is our pleasure to be your host in your home away from home. We hope to see you again in not a distant future. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 19,748 - ₹ 58,086 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Prodigios Interactivos SA, Hotwire, Hotels.com, Orbitz, TripOnline SA, getaroom.com and Evoline ltd so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear water shoes to the beach”
danf870, 29 Apr 2017 | Read review
“ Room staff in room atmosphere was awesome ”
gotbillyadkins, 28 Apr 2017 | Read review
“Swim up rooms are nice. We had a room with hollow walls and ceilings it appeared because every morning we heard the workers roll by in their work carts and heard every footstep of the the upstairs guests.”
444arnec, 25 Apr 2017 | Read review
“I would not recommend the standard suite if you want a King size bed. One would be wise to upgrade and spend more money.”
284paulj, 25 Apr 2017 | Read review
“1 bedroom suite”
214milas, 24 Apr 2017 | Read review
5 of 5
Melia.com
US$ 424* /night
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Expedia.comUS$ 499
Booking.comUS$ 500
TripAdvisorUS$ 424
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*Disclaimer
Prices are for 1 room, 2 adults
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