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Paradisus Playa del Carmen La Perla

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Traveller (8027)
Room & Suite (1942)
Pool & Beach (1412)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,969 reviews)
“mole”(541 reviews)
“the grill”(545 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,855)
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6,799 results
Traveller rating
5,030
1,170
369
132
98
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5,030
1,170
369
132
98
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691 - 695 of 6,799 reviews
Reviewed 8 September 2017

What a great way to spend mine and my friends 50th birthday. The hotel lived up to the photos and reviews online. We arrived very early, around 8am, and immediately felt welcomed. Fernando at the front desk was very accommodating, got us checked in quickly...More

Thank julzr110
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 9 September 2017

Dear julzr110, Thank you so much for the great rating and review after your recent stay at Paradisus Playa del Carmen. It is lovely to read the aspects you enjoyed the most during your stay, like the modern facilities, luxury suites, the delicious and assorted...More

Reviewed 7 September 2017

This resort was beautiful. From the time we checked in and were loaded into a golf cart to our Royal Service check in - complete with a wet lemon-scented towel, champagne and macaroons - to the time we checked out - it could not have...More

Review collected in partnership with Meliá Hotels International
2  Thank julietK4644WF
Reviewed 7 September 2017

My husband and I went to Mexico from August 26th-September 1st to attend his cousins wedding (held at Dreams Riviera Cancun). It was about a 45 minute drive from the airport in Cancun to Paradisus. I must say, after seeing the rooms and everything Dreams...More

2  Thank Chefaaronc72
Reviewed 6 September 2017

I arrived with my entire family and was welcomed by a great staff , check in was quick we stayed in the family concierge area, the entire resort is spotless clean , the building we we in had a amazing lounge with a snack area...More

Thank kevinkapela
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 7 September 2017

Dear Mr. kevinkapela, Thank you for providing such a glowing review and rating regarding your stay at Paradisus Playa del Carmen. We are pleased to read that your family vacations at Paradisus Playa del Carmen – Family Concierge were full of surprises and now your...More

Reviewed 5 September 2017 via mobile

After several family members and friends recommended it, we chose to spend our first anniversary at the Paradisus La Perla in Playa Del Carmen. Wanting to make it a truly relaxing and memorable experience, we also decided to spring for the Royal Service. Upon arrival...More

2  Thank DCMattieB
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 7 September 2017

Dear DCMattieB, First of all, happy anniversary! Thank you for providing such a glowing review and rating regarding your stay at our Paradisus Playa del Carmen. It is lovely to read that you benefited with Royal Service experience and for recognizing the outstanding work from...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 271 - US$ 688 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
#19 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 271 - US$ 688 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
#19 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8027)
Room & Suite (1942)
Pool & Beach (1412)
Dining (944)
Amenities (100)
Family and Play Areas (69)
Business Centre & Event Rooms (19)
Questions & Answers
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Sara-Ken2016
22 April 2018|
Answer
Response from Philip K |
Yes. They also have a pumping machine.
0
Votes
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leefbye
21 April 2018|
AnswerShow all 2 answers
Response from ganache123 | Reviewed this property |
We had a swim up junior suite royal service. There are only about 5-6 of these rooms and the patio swim up area face the royal service pool. I am not sure about the rooms above them-they are probably junior royal service... More
0
Votes
Sherri P
16 April 2018|
AnswerShow all 2 answers
Response from AlyP | Reviewed this property |
My advice don’t eat room service!!! It’s disgusting food! It’s $5 delivery charge.
0
Votes
Room Tips
"All of the rooms are beautiful. We had a swim-up suite, which was amazing!"
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"For quiet & privacy get to La Perla and the Royal Service - so worth it with the exclusive areas and..."
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"Garden view was wonderful."
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"Rooms overlooking the pool"
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